I just walked-in with my friends to Novotel Candolim for lunch. Surprisingly it was the best experience. We were offered to sit at field view open restaurant. food and the mock tails were beautifully curated and service was perfect. All four of us enjoyed the Lunch and saved the memories .
Where do I start... Property: Beautiful property with lovely rooms and facilities. Clean and well designed . The reception is lovely, restaurant and bar are lovey and cover all requirements. The poolside and garden are clean and well looked after. There is a space at the back with a swing bed which is amazing and the surrounding is natural and so pretty. The Spa is incredible and I had the Hammam ritual which was 3 hours of bliss and then a Facial treatment another day and a foot spa. Staff: This part is what made it for me starting reception staff, restaurant staff outstanding, pool staff were great. I want to give a shout out to the following people in this hotel who made me and my friend feel so welcome. They went above and beyond the call of duty: Rahul - Restaurant Supervisor Sivo - Head Chefs Dipak - Restaurant Server Vishal - Restaurant Server Sonmya - Restaurant Server Avi - Restaurant Host Rohan -Bar Server Madhur -Reception Sankar - Pool Guy Linda - Assistant Manager There were so many more who helped us with our stay and they were just so kind, respectful and welcoming. Well manned and humble. Experience: From the moment we arrived we were taken care of and even though we had a few moments where we needed assistance the management were around to support and help. Zeba the Front Desk Manager and Mr Singh the main Manager personally made the effort to listen to all my needs after my stay and I personally mentioned to them my experience and they were happy to listen. From the cleaners to door people everyone was friendly professional and kind. Will I go again -YES in a heartbeat. Worth every penny and more. Thank You All Involved…
Stayed for a night and had a total pleasant stay . reception team was very helpful and went kit of the way to make our stay memorable. Breakfast and room both were good. Mandvi shambhavi susan kailash from reception were good.
1. It's not a resort and it's just a hotel with 2% green area 2. There was no water supply in room and in hotel for 1 hour 3. Neither Novotel nor Agoda is giving GST bill and looks like something fishy is going on 4. AC was pathetic and lot of mosquitos in restaurant/dining area and nothing improved after repeated complaints
We had a wonderful afternoon at Novotel... Place was amazing and staff was generous Food was excellent and being vegetarian had quite a good options. Best part was everyone enjoyed food and beverages. I thanks the staff for awesome service....
Stay was very nice . It is so nice to stay in Novotel goa resort and spa..at reception all checkin and checkout were very smooth shambhavi,Mandavi, Linda , Susan, madhur are so helpful...at bar somya , Rohan is very cooperative they never say no to anything..pradeep chef was very good they behave very well...zeba the manager is too good
The overall experience was outstanding the staff is very generous and helpful the reception staff is good the made our stay very comfortable the overall experience had a different charm the property is great
The stay was good the experience was good the service was outstanding the lobby is great the room is great the reception area is very good the team is excellent the food is good well maintained property
Very nice and good experience. Thank you front office staff very helpful Mondavi that time check out . Lobby was very beautiful the was great experience to stay in this hotel and will definitely recommend evr to have ot in your mind every staff members
The reception team was very nice. Ms. Shambhavi at the reception was amazing. Very accomidative and helpful. The check out was very smooth. The behaviour if front office team was nice. I will come back again