We visited this place from 13-16 April 22 and found it to be perfect stay for family. Resort was lavish, pool was good and clean, kids pool & jacuzzi was open. It is beach property with candolim beach just few 100 mts, beach is very neat and clean and away from outside crowd. Staff was well spoken and extremely helpful. Rooms were big enough for kids to walk around with attached balcony. Washrooms were neat and clean. Ample for parking space. For sure I this will be my regular place to stay in Goa. I would highly recommend this place.
Want to give 5 stars, but I must say there is a slight chance of improvement in hospitality. Quite a few staff members (not all!) don't carry a smile on their faces while talking to the guests, and are mostly too blunt in answering to queries/requests. For the kind of property Sonesta is, this can become a let down. Besides that, everything is excellent - property, its access from Candolim beach, rooms, swimming pool, garden area, lawn, restaurant, breakfast, food types, quality, etc. - everything is great! This place is definitely worth a stay in Goa. P.S. there were always some mosquitoes in rooms/bathrooms (they were present the moment we checked in! - so it can't be the case that they came after we opened gallery doors). Though we didn't complain about that there (we should have!), IMO management should do something about it.…
The staff of hotel is decent - they are not outstanding but they are not bad either. The lady at front desk was accommodative of our request to change the suite given to us - but less availability meant we got it on next day. The pool is LARGE and ranges from 3 feet to 6.2 feet depth. We had good time there with VAST open lawns and large pool. The rooms are generally clean but bathrooms have mold - LOTS of it! This was pretty bad and "urghhh" to see. Also, the breakfast ends at 10! this was our WTF moment. Also, checkout time is 11AM! Who wakes up that early and packs - in Goa?!??? No one!
We thoroughly enjoyed our stay at Sonesta. Even during covid they had full staff and were well prepared to manage the holiday rush. Very well maintained and clean, the housekeeping and room service were on point and very swift. We were here during our wedding anniversary and on request they decorated our room. The best part about staying here is the private access to beach. The stretch of beach is very clean and peaceful with a few shacks around. Just the perfect place to sit back, unwind, enjoy your drink witnessing the sundowner. Would recommend for sure!!
Myself and my wife have just arrived home after a fabulous two weeks,staying at the sonesta inns.Everything exceded our expectations,from the spacious and spotless room,the view from our second floor pool view room,we had emailed hotel asking for said room.The breakfast served in the hotel was excellent,always plenty of choice.All of the staff were so friendly,from the pool guy, gardeners working extremely hard to keep the grounds pristine, thanks to all waiters and reception staff who exceeded themselves. The walk from the hotel to the beach, truly felt like you were in paradise , it takes about 3 minutes to walk to the beach, which is outstanding. We cannot recommend this hotel enough, thanks for making this our holiday to Goa a truly outstanding experience. We stayed for 2 weeks and fully intend to return next year for 3 weeks, we felt 2 weeks was not long enough.......... Thanks again John and Tracey.…
Stayed at Sonesta inns candolim in feb with my friends.. We stayed at the luxury room.. The room was clean/ spacious had everything one wanted.. Linen/ towels were changed everyday...the bathroom was clean...! We had breakfast at the hotel...and what a spread!.. From continental to indian food to a variety of fruit...so many varieties...wish we could have tried everything... The filter coffee was very good. Situated a few minutes from the beach...with the hotel's own private entrance. The pool looked divine though we didnt use it.. The staff are always cleaning around and keeping the place clean...and make it a point to wish u with a big smile!... Keep up the good work!
My wife and I have just returned from a three week holiday at Sonesta Inns, and can only say that we have again enjoyed a very special holiday. The hotel is clean and well appointed and the staff there are very caring and efficient. My wife has a disability and all the staff were particularly helpful in every respect. We used the hotel restaurant on a number of evenings and really enjoyed the food and service. A really special place, we have already booked again.
This year (our 4th visit to sonesta) was going to be our last for a few years as it’s a big world out there, but once again we have booked already for next year, we both agreed if we can find a fault we would be happy to try somewhere else, but we cannot find a single fault, from the fantastic food in the onsite restaurant, Judas taking meticulous care of the pool Elizabeth , one of the waitresses, keiron and jitindra behind the bar, all reception staff, an amazing team of very professional people, even though I cannot get the same perfect room next year 213 , or even in that block, I know that after a hard years work , we will still have a fabulous time here , thanks to mr D’souza for keeping everything running so smoothly, see you all in 2021 , Danny and Sharon
Every year we go to Sonesta Inns it impresses more. The star rating does not reflect the true worth of this lovely hotel. Perfect situation in a quiet area but within easy reach of the hustle and bustle of nearby resorts. A short walk through the gardens takes you down to a quiet beach area with a few shacks. But what really sets this hotel apart is the staff. We look on many of them now as friends. Nothing is too much trouble day or night. Booked for December.....just wish it wasn’t so long until then. Thanks to all who gave us another memorable stay. 👏🏼👏🏼
Superb resort.... Really enjoyed our time during our stay.free buffet breakfast have both south indian and north indian food items.swimming pool is very clean and neat.Very close and walkable to candolim beach.
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