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Magnuson Hotel and Suites Alamogordo

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Magnuson Hotel and Suites Alamogordo
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304 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Start your review of Magnuson Hotel and Suites Alamogordo
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Lorgues, France
Reviewed 3 weeks ago via mobile

No doubt the rates at this motel are great, but you kinda get what you pay for. The rooms are spacious but the decoration and the bedding would appreciate a new life. Breakfast is on the "little choice" side and you should come in early if you'd like a fruit as they seem to be scarce. The people at the...

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Helpful?
Thank Alain G
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Sincere appreciation for the time you took out to let us know how we are doing. While we certainly are from the "old school" hotels in town, we are proud to offer all of the updated ammenities that all of the other hotels in town offer. We are continuously working to upgrade and improve the property. Our full breakfast does...

Reviewed 3 weeks ago via mobile

We booked thru Hotels.com two months ago, reserving a handicap room. We received a call from hotel the morning of our stay while in transit, and we're told that room was booked. I asked if the regular room would allow access for a wheelchair and was told yes, they would give us a room on the first floor and the...

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Helpful?
Thank Terry R
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for taking the time to get on TripAdvisor to give us your valuable feedback. We take all responses very seriously and want to extend our sincere apologies for the inconvenience you experienced during your stay. After reviewing the details of your stay, I see that we were able to get you squared away in your requested room type....

Reviewed 4 weeks ago

The Top Desk people were Brittney and John! Very Friendly to All customers,and accomodating to us. Very informed of area on our questions and also suggestions. The staff for cleaning and anyone working on this property were friendly and smiling . The room was great we actually extended an extra Day .. Thank you for your Hospitality while we were...

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Helpful?
Thank Schnoodles10
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you so much for the kind words and the time you took out of your trip to let us know how we are doing! We will make sure the entire staff reads your wonderful comments. It serves as a great motivating tool for the staff here and recognizes the great work put in by all involved. I hope you...

salida
Reviewed 4 weeks ago

Very nice motel. Looks like it has recently been remodeled. Pet Friendly. Don't remember the man who checked us in (Jerry?). He was great. Very helpful. We made friends with our neighbor and visited with them each night. Neat and comfortable.

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Helpful?
Thank marksalida
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Sincere appreciation for the time you took out to give your valuable feedback to us! Not sure if it was myself (John) or Charles that checked you in however, I will make sure the entire staff reads your wonderful and motivating comments. Our entire staff will do almost anything to make sure you have a wonderful stay. Thank you again...

Reviewed 4 weeks ago

This property seems little older however very clean and comfortable. Prices are in my range and I will sure stay again if I come to Alamogordo, Close to all restaruant and white sand. This is closer to free way with easy access

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Helpful?
Thank anthony s
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you so much for taking time out of your trip to let us know how we are doing. While you are correct, the property is one from the "old school" Alamogordo hotels, but we are proud of our housekeeping department and entire staff as we try to give all of the other local hotels a run for their money!...

Albuquerque, New Mexico
Reviewed 5 weeks ago via mobile

We reserved a two queen beds a week in advance. When we go to our room. It was one bed and a nasty pull out couch and didn't even have sheets. We had to go beg for extra blankets and towels. The counter person just said, I don't make the website when we said we were falsely advertised.

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Helpful?
Thank ckovach78
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for taking time out of your trip to give us your valuable feedback. Our apologies for the inconvenience you experienced. Certainly when anyone books a room with the need of 2 beds, it is going to be a major disappointment at arrival if there is one bed and a sofa bed! I was able to do a little...

Albuquerque, New Mexico
Reviewed 19 March 2017

We drove up to Magnuson with three young children in tow to find that the pool was closed - even though the temp outside was 87 degrees. The receptionist was rude in response to our disappointment - saying, "well the website says that the pool is seasonal!" - though we were not angry or even unfriendly. Someone else needs to...

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Helpful?
1Thank Emily G
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

First and foremost, please accept our sincere apology for the inconvenience you experienced during your stay, and at check-in as well. We take great pride in our front desk staff and will address these issues immediately. In no defense to anyone, our pool is definitely a seasonal pool as it is outdoors and is indeed listed accordingly on the internet....

Southern California
Reviewed 10 March 2017

“Clean room good price”.....thomas y.'s review below is exactly what I would have written. $94 plus $12 in junk taxes for King Mini-suite, Cheerful staff. Quiet rooms (excluding the idiots who insure that all the guest hear their loud horns every time they open/close their car doors)

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Helpful?
Thank Jeff L
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for taking time out of your trip to let us know how your stay went. I noticed that you were checked into a King Mini-Suite. Having those 2 bathrooms and 2 televisions can come in handy when you have the kids with you traveling so I hope it was a big help for you. Be careful on your...

Reviewed 3 January 2017

Be aware that a reservation (complete with confirmation number in your email) DOES NOT guarantee a room at this hotel. We booked 2 rooms at the Magnuson in Alomogordo 5 full days prior to our travel through Magnuson's own website. I received a confirmation email complete with confirmation number. When we arrived at the hotel 5 days later, the clerk...

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Helpful?
3Thank Jason R
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thanks for taking time to leave your valuable feedback. We will review this situation and make sure it does not happen in the future. You had mentioned that you booked 5 days prior to arrival; -With the movie that is now being filmed in Alamogordo, we were aware that we would be sold out (or close to) several months in...

Corte Madera, California
Reviewed 3 January 2017

This place has 24 hour desk check in. The staff was very nice and accommodating. The rooms were clean and the bed was comfortable. Continental breakfast was provided in the morning. Ice machines are located under stair wells. The desk clerk directed me to the only public bar in town. Jerry's Lounge, a fun place.

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Helpful?
Thank thomas y
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thanks for taking time out of your trip to leave feedback on Trip Advisor! Glad you had a nice stay. I will make sure the staff reads your comments. Please give us a call on your next visit to Alamogordo and safe travels ahead!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Stay at this dog-friendly Alamogordo, New Mexico hotel located at the crossroads of Highways 82, 70, and 54 near Holloman Air Force Base, White Sands Missile Base and New Mexico State University in Alamogordo. Guests staying at this Alamogordo hotel will be conveniently near the New Mexico Museum of Space History, White Sands National Monument and the Holloman Air Force Base. This New Mexico hotel is also near the White Sands Missile Base. The Magnuson Hotel & Suites proudly features 92 well-appointed guest rooms and suites, each equipped with cable satellite television and wireless high-speed internet access. Guests can begin the day with a complimentary hot breakfast before taking a dip in the seasonal outdoor heated swimming pool or working out in the fitness center. This Alamogordo hotel is ideal for guests visiting family and friends at nearby New Mexico State University in Alamogordo. Dogs are welcome with a small fee. Guests staying at the Magnuson Hotel & Suites Alamogordo will be minutes away from a variety of local events including the White Sands Balloon Invitational, Oktoberfest and the Gus Macker Basketball Tournament. This hotel also offers convenient access to skiing in the Sacramento Mountains and golfing.The Magnuson Hotel & Suites Alamogordo is proud to offer superior customer service and a convenient location in Alamogordo. ... more   less 

Additional Information about Magnuson Hotel and Suites Alamogordo

Address: 1021 S White Sands Blvd, Alamogordo, NM 88310 (Formerly Desert Aire Hotel)
Region: United States > New Mexico > Alamogordo
Price Range: ₹ 3,951 - ₹ 5,052 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Magnuson Hotel and Suites Alamogordo 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Alamogordo
Alamogordo Best Western
Hotel Style:
#4 Business Hotel in Alamogordo
#5 Family Hotel in Alamogordo
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Questions & Answers

Here's what travellers have asked, with answers from Magnuson Hotel and Suites Alamogordo staff and other travellers.
6 questions
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Questions? Get answers from Magnuson Hotel and Suites Alamogordo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor”
Schnoodles10, 25 Mar 2017 | Read review
“The "kitchenette" in the suite is only a microwave and mini-fridge.”
emilygM2564PR, 18 Mar 2017 | Read review
“The room had a microwave and a fridge!”
858chimm, 30 Dec 2016 | Read review
“Don't book unless you like cockroaches”
katalinaking, 6 Dec 2016 | Read review
“The further away from the main road, the better.”
Elusive_Shandy, 11 Oct 2016 | Read review
5 of 5