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Magnuson Hotel and Suites Alamogordo

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Magnuson Hotel and Suites Alamogordo
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302 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Reviewed 4 days ago NEW

The Top Desk people were Brittney and John! Very Friendly to All customers,and accomodating to us. Very informed of area on our questions and also suggestions. The staff for cleaning and anyone working on this property were friendly and smiling . The room was great we actually extended an extra Day .. Thank you for your Hospitality while we were...

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Helpful?
Thank Schnoodles10
salida
Reviewed 1 week ago

Very nice motel. Looks like it has recently been remodeled. Pet Friendly. Don't remember the man who checked us in (Jerry?). He was great. Very helpful. We made friends with our neighbor and visited with them each night. Neat and comfortable.

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Helpful?
Thank marksalida
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Sincere appreciation for the time you took out to give your valuable feedback to us! Not sure if it was myself (John) or Charles that checked you in however, I will make sure the entire staff reads your wonderful and motivating comments. Our entire staff will do almost anything to make sure you have a wonderful stay. Thank you again...

Reviewed 1 week ago

This property seems little older however very clean and comfortable. Prices are in my range and I will sure stay again if I come to Alamogordo, Close to all restaruant and white sand. This is closer to free way with easy access

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Helpful?
Thank anthony s
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you so much for taking time out of your trip to let us know how we are doing. While you are correct, the property is one from the "old school" Alamogordo hotels, but we are proud of our housekeeping department and entire staff as we try to give all of the other local hotels a run for their money!...

Albuquerque, New Mexico
Reviewed 1 week ago via mobile

We reserved a two queen beds a week in advance. When we go to our room. It was one bed and a nasty pull out couch and didn't even have sheets. We had to go beg for extra blankets and towels. The counter person just said, I don't make the website when we said we were falsely advertised.

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Helpful?
Thank ckovach78
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for taking time out of your trip to give us your valuable feedback. Our apologies for the inconvenience you experienced. Certainly when anyone books a room with the need of 2 beds, it is going to be a major disappointment at arrival if there is one bed and a sofa bed! I was able to do a little...

Albuquerque, New Mexico
Reviewed 1 week ago

We drove up to Magnuson with three young children in tow to find that the pool was closed - even though the temp outside was 87 degrees. The receptionist was rude in response to our disappointment - saying, "well the website says that the pool is seasonal!" - though we were not angry or even unfriendly. Someone else needs to...

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Helpful?
1Thank Emily G
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

First and foremost, please accept our sincere apology for the inconvenience you experienced during your stay, and at check-in as well. We take great pride in our front desk staff and will address these issues immediately. In no defense to anyone, our pool is definitely a seasonal pool as it is outdoors and is indeed listed accordingly on the internet....

Southern California
Reviewed 2 weeks ago

“Clean room good price”.....thomas y.'s review below is exactly what I would have written. $94 plus $12 in junk taxes for King Mini-suite, Cheerful staff. Quiet rooms (excluding the idiots who insure that all the guest hear their loud horns every time they open/close their car doors)

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Helpful?
Thank Jeff L
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for taking time out of your trip to let us know how your stay went. I noticed that you were checked into a King Mini-Suite. Having those 2 bathrooms and 2 televisions can come in handy when you have the kids with you traveling so I hope it was a big help for you. Be careful on your...

Reviewed 3 January 2017

Be aware that a reservation (complete with confirmation number in your email) DOES NOT guarantee a room at this hotel. We booked 2 rooms at the Magnuson in Alomogordo 5 full days prior to our travel through Magnuson's own website. I received a confirmation email complete with confirmation number. When we arrived at the hotel 5 days later, the clerk...

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Helpful?
3Thank Jason R
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thanks for taking time to leave your valuable feedback. We will review this situation and make sure it does not happen in the future. You had mentioned that you booked 5 days prior to arrival; -With the movie that is now being filmed in Alamogordo, we were aware that we would be sold out (or close to) several months in...

Corte Madera, California
Reviewed 3 January 2017

This place has 24 hour desk check in. The staff was very nice and accommodating. The rooms were clean and the bed was comfortable. Continental breakfast was provided in the morning. Ice machines are located under stair wells. The desk clerk directed me to the only public bar in town. Jerry's Lounge, a fun place.

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Helpful?
Thank thomas y
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thanks for taking time out of your trip to leave feedback on Trip Advisor! Glad you had a nice stay. I will make sure the staff reads your comments. Please give us a call on your next visit to Alamogordo and safe travels ahead!

Reviewed 31 December 2016

Friendly staff. Clean and well-maintained, older facility. Nice big pool but closed for winter. Dog friendly. Central location in town. Close to many tourist attractions. Good variety for breakfast. Will come again.

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Helpful?
Thank Chim M
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for getting on Trip Advisor and letting us know how your stay went. This holiday season has been busy for Alamogordo, and the staff here has risen up to the occasion. It will be very uplifting and motivational for our housekeeping department to read your feedback. Thanks again and please give us a call next time you visit...

Reviewed 23 December 2016 via mobile

We are traveling across the country and found the Magnuson at the last minute and glad we did. It was very clean and comfortable. Dog friendly but they say no cat's!.which I don't understand..cat's are quite! Nontheless..the place is very nice,lobby was decorated nice for Christmas and the breakfast included hot food...When in Alamogordo NM stay here.

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Helpful?
Thank Theresa H
Magnuson_Service_MGR, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Sincere appreciation for giving us your feedback on Trip Advisor! I will make sure that the entire staff reads your comments. It was great to hear that you had a pleasant stay. It has been extremely busy lately and your comments will brighten up the day for our hardworking crew here at the hotel! Regarding the no cats policy.....you are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Stay at this dog-friendly Alamogordo, New Mexico hotel located at the crossroads of Highways 82, 70, and 54 near Holloman Air Force Base, White Sands Missile Base and New Mexico State University in Alamogordo. Guests staying at this Alamogordo hotel will be conveniently near the New Mexico Museum of Space History, White Sands National Monument and the Holloman Air Force Base. This New Mexico hotel is also near the White Sands Missile Base. The Magnuson Hotel & Suites proudly features 92 well-appointed guest rooms and suites, each equipped with cable satellite television and wireless high-speed internet access. Guests can begin the day with a complimentary hot breakfast before taking a dip in the seasonal outdoor heated swimming pool or working out in the fitness center. This Alamogordo hotel is ideal for guests visiting family and friends at nearby New Mexico State University in Alamogordo. Dogs are welcome with a small fee. Guests staying at the Magnuson Hotel & Suites Alamogordo will be minutes away from a variety of local events including the White Sands Balloon Invitational, Oktoberfest and the Gus Macker Basketball Tournament. This hotel also offers convenient access to skiing in the Sacramento Mountains and golfing.The Magnuson Hotel & Suites Alamogordo is proud to offer superior customer service and a convenient location in Alamogordo. ... more   less 

Additional Information about Magnuson Hotel and Suites Alamogordo

Address: 1021 S White Sands Blvd, Alamogordo, NM 88310 (Formerly Desert Aire Hotel)
Region: United States > New Mexico > Alamogordo
Price Range: ₹ 3,665 - ₹ 5,366 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Magnuson Hotel and Suites Alamogordo 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Alamogordo
Alamogordo Best Western
Hotel Style:
#4 Business Hotel in Alamogordo
#5 Family Hotel in Alamogordo
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Questions & Answers

Here's what travellers have asked, with answers from Magnuson Hotel and Suites Alamogordo staff and other travellers.
6 questions
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Questions? Get answers from Magnuson Hotel and Suites Alamogordo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor”
 of 5 bubbles Schnoodles10, 25 Mar 2017 | Read review
“The "kitchenette" in the suite is only a microwave and mini-fridge.”
 of 5 bubbles emilygM2564PR, 18 Mar 2017 | Read review
“The room had a microwave and a fridge!”
 of 5 bubbles 858chimm, 30 Dec 2016 | Read review
“Don't book unless you like cockroaches”
 of 5 bubbles katalinaking, 6 Dec 2016 | Read review
“The further away from the main road, the better.”
 of 5 bubbles Elusive_Shandy, 11 Oct 2016 | Read review
5 of 5