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Suburban Extended Stay Alamogordo

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Suburban Extended Stay Alamogordo
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65 Reviews from our TripAdvisor Community

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Showing 59: English reviews
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Reviewed 4 weeks ago via mobile

Very nice like an apartment but we only had one night. Was clean and spacious and very reasonably priced and extremely friendly owner. Had a small problem with a radio but was resolved immediately. Was not as quiet as we would have wanted because the railroad and the highway are right next to the hotel.

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Helpful?
Thank A Terry S
Management response:

Thank you for taking the time to leave us a review of our Hotel we appreciate your kinds words of your stay, Glad to have meet you and have you stay here with us, We do apologizes for the noise from the HWY and Railroad we will exceed your expectations on your next stay hoping here soon. Thanks again

arizona
PROPERTY’S FAVOURITE REVIEW
Reviewed 19 June 2016

The rooms are lovely, classically decorated and appointed along with kitchenette and bathroom spotless. Dealings with staff and manager was most gratifying.They provided information and service in a clear and thoughtful manner. I had accidentally spilled a little nail polish on a sheet. When I reported this, they were very understanding and did not make me pay for damages, which...

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Helpful?
Thank janekArizona
About Property's Favourite Review
Tucson, Arizona
Reviewed 23 October 2016

As a Choice Hotel Diamond Member, I am rather picky when it comes to hotels. Our night here was fine. The bed was comfortable and the room was clean. The price was reasonable and I would stay again. On a note of caution, The guests have a tendency to be rather loud and this could be a distraction for some.

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Helpful?
1Thank Paul G
Management response:

Thank you for taking the time out to leave a review we value your Comments, Glad you enjoyed your stay here with us and everything was to your liking, We do apologizes for the loud noises we will exceed you expectations on your next Visit with us.

Brookfield, Wisconsin
Reviewed 8 September 2016

The staff was super on check-in. The room was average - kitchen better than most. Advertised free wi-fi. Couldn't connect. Called front desk and they said well it works UNLESS you have Apple devices. OK, I have an iPhone and a MacBook. The closest place I could use wi-fi was at a couple of places over a mile away. The...

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Helpful?
1Thank Matthew808
Reviewed 16 August 2016 via mobile

First of all, the rooms only get cleaning once a week which wasn't okay but we dealt with it and if we wanted to go and get some clean towels we would "battle" the front desk about getting some. At first the manager was nice and helpful but as we stayed longer she started to get a little attitude and...

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Helpful?
Thank UnhappyPerson43721
Philadelphia
Reviewed 4 August 2016

We stayed here because of relatively positive reviews on Booking.com. But, beware... Run, do not walk away from this hotel. First of all, there is no maid service. Secondly, the rooms are filthy. Third, it feels like a place that only drug dealers would stay in. Fourth, the pool is tiny and filthy. Fourth, the room reeked. I could go...

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Helpful?
Thank gabrielphiladelphia
SuburbanExtStay, Manager at Suburban Extended Stay Alamogordo, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Winston Salem, North Carolina
Reviewed 27 July 2016

Staff was excellent at check in & check out, and the room itself was fine. However when we called to tell them that the deadbolt on our door was broken, we were told the earliest it could be fixed would be the next morning (which pretty much defeats the purpose). Being two young females on a road trip, we were...

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Helpful?
Thank CaliiCaroliina
Albuquerque, New Mexico
Reviewed 19 July 2016

Overall this hotel was just ok. Your average bedding, furniture, and décor. Bathroom amenities included 1 small generic soap and 1 generic shampoo. Everything was clean except the bathroom floor. It had A LOT of hair as if it wasn't swept or mopped. I stayed in a room on the highway (west) side of the hotel. I could hear the...

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Helpful?
Thank Denise O
Reviewed 15 July 2016

I booked a stay for 7/9/2016 for 1 room but they charged twice on my account. When I called to ask, Elain and Eleanor said that they cannot do anything and I should deal this with my bank. So be aware that that might happen to you and no help is offered from the hotel staff. Otherwise the room was...

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Helpful?
Thank Iram L
Bailey, Colorado
Reviewed 19 June 2016

Had a family emergency in Alamogordo. Large family had to stay for days to be close to family member in hospital. Bonnie & her staff could not have been any nicer, helpful and treated us like family during a difficult time. If you are traveling through-this is a great clean, accommodating place to stay. You will be treated like family...

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Helpful?
Thank cwilla

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Suburban Extended Stay Hotel in Alamogordo, New Mexico is a unique Home Away from Home Hotel. All of our rooms have a Full Kitchen: which include 2 stove burner, microwave, pots pans and dishes, full size refrigerators. We do offers Daily, Weekly,and Monthly rates. We do Honor Military Rates along with Construction Crew Rates We are proud to Announce that our hotel has received the Choice Hotels Gold Award Recipient in 2013 & 2014 along with the Otero County, Voted us the #1 Hotel. We are NOT as big as the rest of the hotels in the area, but we are BIG in taking care of all of our guests. Stop By and See US online. ... more   less 

Additional Information about Suburban Extended Stay Alamogordo

Address: 2500 N White Sands Blvd, Alamogordo, NM 88310-6116
Region: United States > New Mexico > Alamogordo
Price Range: ₹ 3,434 - ₹ 5,248 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Alamogordo 2*
Number of rooms: 58
Reservation Options:
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Questions & Answers

Questions? Get answers from Suburban Extended Stay Alamogordo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are NO good rooms.”
gabrielphiladelphia, 3 Aug 2016 | Read review
“Make sure the lock on the door works.”
CaliiCaroliina, 27 Jul 2016 | Read review
“Rooms on the back (east) side are a little quieter since they are not close to the highway.”
DeniseO296, 19 Jul 2016 | Read review
“Be aware of double charges. Make sure you check your account on the spot.”
iraml2016, 15 Jul 2016 | Read review
“Bonnie is so helpful she'll does her best to meet your needs”
cwilla, 19 Jun 2016 | Read review
5 of 5