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Fairfield Inn & Suites Alamogordo

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Fairfield Inn & Suites Alamogordo
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249 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Alamogordo
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Showing 231: English reviews
Aiken, SC
1 review
Reviewed 23 April 2015

The staff of the hotel was extremely friendly and helpful; as well as being apologetic about the current condition of the property. We were surprised that the pool had been gutted and all tiling in the lobby had been removed. Our room was spacious as well as spotless.

Helpful?
Thank Aiken4me
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Sorry about the construction taking place but Thank You for sending in your comments! More 

Waukesha, Wisconsin, Usa
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 April 2015

My wife and I stayed at this Fairfield Inn for 1 night while traveling around Southern New Mexico. The hotel was undergoing renovation and the carpeting was removed from the lobby. After spending most of the day in the car driving from Carlsbad Caverns, we were pleased to be able to walk to dinner at Chili's. There were several other... More 

Helpful?
Thank Doug C
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You for your nice comments about the property and staff and hope you'll come and see us again. More 

Atlanta, Georgia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 April 2015

The room was clean and comfortable for our family of three. The breakfast was quite satisfactory with eggs, bacon, muffins, cereal and fruit options. The staff was quite helpful and offered to lend us sleds to take to White Sands at no charge. Another staff member helpfully suggested the New Mexico Space Museum as a good spot for sunset photos.... More 

Helpful?
Thank Scott H
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You for staying with us and I'm glad you had a good time. I'm sorry the pool was out but we had major water leaks under the pool so were trying to get everything replaced after the insurance company gives us the ok. Thanks Again for staying with us! More 

Ohio
Level Contributor
144 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 1 April 2015

The Fairfield Inn and Suites in Alamogordo NM was not at all what we expected from a Marriott. It was full and they were turning people away but we do not know if that was because they were in such demand or that they had closed rooms because of the renovation. The hotel is undergoing major renovation, which based on... More 

Helpful?
Thank Marguerite a
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

I am sorry that we didn't give you a great stay. Just to let you know we had underground leaks under the pool and wasn't aware until we received our water bill from $900 to $8000 in 1 month. We had no choice because of this and had to break down the pool and lobby to get repaired. We are... More 

Level Contributor
66 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 26 March 2015 via mobile

This hotel is relatively new within the last few years and it is nice. There is a big fish tank in the lobby with beautiful fish. They were doing remodeling/construction in the lobby and pool areas but they were apologetic for it and as accommodating for that as they could be. The front desk staff was VERY friendly! We stayed... More 

Helpful?
Thank TerreWheeks
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You for your response and again sorry that we were having to go through construction but unfortunately we had an underground water leak from the pool that caused many issues and had no other choice. Sorry Again More 

San Antonio, Texas
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 March 2015 via mobile

First time in a Fairfield inn. Had a great time. Good beds and warm breakfast. Everyone was very friendly. I love that they had sledding boards for the dunes. The only reason I didn't give them a 5 is because my bathroom mirror was not cleaned and it's a pet peeve of mine.

Helpful?
Thank lupitarain
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You so much for sending in your comments about my property and team. I will address the issue with my housekeeping supervisors to give our guests a much better stay. Thank You Again for sending this to my attention. I'm glad you enjoyed the sleds and White Sands. More 

Arequipa
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 March 2015

I planned a spring break excursion for my granddaughters 10 and 9, to the White Sands, The Space Museun, and a room with a pool. I found less expensive accommodations, but cancelled and switched to the Fairfield Marriott because their website boasts (with photos) a beautiful indoor pool. So, one checks in with very excited family to ,"We are sorry.... More 

Helpful?
Thank ArequipaMountainMama
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

I would like to apologize for your disappointment with my property. I became the new GM here in February and trying to get a hold on everything. I was told that the pool and spa had been shut down because there were leaks in the pool that was going underground and because of the extent of the leaks the insurance... More 

Dallas, TX
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 March 2015

We are big fans of Marriott and this visit did not disappoint. Rooms were clean and breakfast was great. Staff is extremely friendly and helpful and even have sleds available to borrow to use at white sands. Half our party chose to eat leftovers and staff was quick to bring extra paper goods. Room had microwave and refrigerator. Great place... More 

Helpful?
Thank DallasTraveler99
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You so much for your great comments and my team and the property. We work very hard to get our guest a great experience which looks like you received. Please come see us again! More 

Level Contributor
3 reviews
Reviewed 12 March 2015 via mobile

Great guest service! The wonderful folks at the front desk, especially Sarah, are the reason I stayed the night and will return in the future! Treating the guest well even in adverse conditions is to be commended. I was looking forward to a long swim and a quiet suite that I had booked the day before in which to relax... More 

Helpful?
Thank Dorothy H
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You so much for your great comments about Sarah and the property. I'm sorry about the pool being down but Thanks Again. More 

Paris
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 March 2015

Good situation when arriving in Alamogordo from the south. Direct access to White Sands NM, at 15mn. Comfortable, clean, good breakfast and helpful staff. Excellent value for this price. A good idea on the road to Santa Fe.

Helpful?
Thank Balny
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You for your comments about my Team and property. We work hard to make our guest stay a great one. Thank You Again! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Fairfield Inn & Suites Alamogordo

Address: 300 Panorama Blvd, Alamogordo, NM 88310-7236
Region: United States > New Mexico > Alamogordo
Price Range: ₹ 7,705 - ₹ 9,955 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Alamogordo 2.5*
Number of rooms: 73
Reservation Options:
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Hotel Style:
#3 Business Hotel in Alamogordo
#3 Romantic Hotel in Alamogordo
#4 Family Hotel in Alamogordo
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Alamogordo staff and other travellers.
3 questions
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Santa Fe
over a year ago
Billerica, Massachusetts
over a year ago

See all questions (3)

Questions? Get answers from Fairfield Inn & Suites Alamogordo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South-side for best desert view.”
 of 5 bubbles TheGrinchesDogMaxx, 8 Nov 2016 | Read review
“Room 205 was good.”
  • Nice lobby area with breakfast area in background
  • Room 205 television, desk, and dresser.
  • Room 205 even has an arm chair and table lamp.
  • Room 205 - two queen beds.
 of 5 bubbles JerryH9905, 1 Nov 2016 | Read review
“Nice views of tree-lined neighborhood from upper floors”
 of 5 bubbles 873tonyv, 31 Jul 2016 | Read review
“Rooms at the back of the hotel face South West, so you have nice sunsets”
 of 5 bubbles fluke90027, 26 Jul 2015 | Read review
“choose a 2nd floor room if possible. fire safety!”
 of 5 bubbles 341dannyt, 12 Jul 2015 | Read review
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