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Hotel City Heart Premium

Overview
SCO 202-204, Bridge Road Andhra Bank Building, Sector-17-C, Chandigarh 160017 India See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star accommodation
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Reviews (205)
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Traveller rating
69
57
45
15
15
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Time of year
LanguageEnglish
69
57
45
15
15
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All reviews big building quality stay super deluxe room other hotels food was average buffet breakfast is booked rooms the hotel staff prime location visited this hotel great experience sector behaviour isbt fi ambience
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1 - 5 of 201 reviews
Reviewed 2 weeks ago

I had a ok stay here in this hotel overall it is a fine hotel but little bit out dated with old interiors. Moreover, food quality not up to the mark and it was quite below expectations. not recommended .More

Date of stay: June 2018
Thank shwetam347
Response from cityheart17, Manager at Hotel City Heart PremiumResponded 2 weeks ago

Dear Guest, Greetings from Hotel City Heart Premium Chandigarh!!! Thank you very much for your valuable Reviews & Ratings, We Apologies For Any Kind Of Difficulties Faced During your stay with us. I would like to assure that we have taken applicable action to avoid...More

Reviewed 3 weeks ago

We stayed twice in this property and we were quite happy with our stay. The rooms were good, with all amenities. The toilets were clean and they had soap and shampoo. The building is old and the elevator is small, but that posed no problem...More

Date of stay: October 2018
Thank Siddharthabiswas
Response from cityheart17, Manager at Hotel City Heart PremiumResponded 2 weeks ago

Respected Guest, Greetings From Hotel City Heart Premium!!!! First of all thanks for staying here at City Heart Premium and also thanks for tremendous review for our Hotel on TripAdvisor which really matters for a Property, Hoping and assuring that best of the services will...More

Reviewed 23 October 2018 via mobile

Very bad experience. Very loud music till 11pm from their bar. Dirty corridors and bathroom. Very old furniture and bed where you can fill springs. Not at all recommended with family. Scary place and I felt unsafe during night. Not worth it at all; spend...More

Date of stay: October 2018
Thank Sandeep M
Response from cityheart17, Manager at Hotel City Heart PremiumResponded 2 weeks ago

Dear Mr.Sandeep, Greetings from Hotel City Heart Premium !!! We apologize for the series of unacceptable events that occurred during your recent stay with us.I will look into the issues that you've noted, and take corrective action immediately. We take pride in providing clean and...More

Reviewed 29 August 2018 via mobile

No balcony in the room. Old furniture and the entire room stinks. Towels that they provided were very old and torned. Pathetic lightning in the entire room. They provided no water bottle as complimentary. At the time of checkout they overcharged for the water bottles.More

Date of stay: August 2018
Thank Aashish B
Response from cityheart17, Front Office Manager at Hotel City Heart PremiumResponded 29 August 2018

Dear Mr.Aashish, We apologize for the series of unacceptable events that occurred during your recent stay with us.I will look into the issues that you've noted, and take corrective action immediately. We take pride in providing clean and affordable accommodations, and are committed to a...More

Reviewed 27 July 2018

Checked in here for one night only and I am glad it was for one night only. We booked 2 rooms, one of the rooms was smelling so bad (Staff confirmed it was painted recently). I didn't understand why they had to let a room...More

Date of stay: July 2018
Thank M_Chandra2010
Response from CityHeartPremium, General Manager at Hotel City Heart PremiumResponded 21 August 2018

Dear Mr Chandra. Thanks for your review. The deficiency pointed out by you has been set right. I hope you wont experience such a error during your next visit.

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About
Description
Centrally Located Business Hotel With Three star amenities. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Pool
Beachfront
Free Parking
Fitness Centre with Gym / Workout Room
Room types
Suites, Smoking rooms available, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Smoking rooms available, Non-Smoking Rooms, Family Rooms
Number of rooms
33
Price range
US$ 30 - US$ 61 (Based on Average Rates for a Standard Room)
Location
India > Chandigarh
Hotel class
Room types
Suites, Smoking rooms available, Non-Smoking Rooms, Family Rooms
Number of rooms
33
Price range
US$ 30 - US$ 61 (Based on Average Rates for a Standard Room)
Location
India > Chandigarh
Photos
Traveller (59)
Room & Suite (32)
Dining (19)
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Questions & Answers
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Jassween
4 September 2016|
Answer
Response from Kiran R | Reviewed this property |
The hotel staff is courteous and well mannered, the rooms are good and when I had visited with my wife there was a good many number of guests staying at the hotel. So, if your concern is with regards to security, I don't... More
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Votes
Room Tips
"Open aspect of hotel lobby means that sound travels everywhere"
Axel5171
19 Feb 2018
Read review
"Deluxe rooms r best"
Sharm-Ram
27 Sep 2017
Read review
"Select a room facing main road lot of greenery is there."
Amritsari
3 Aug 2017
Read review
"choose a room which does not face the main road if possible. very noisy otherwise"
the_gr8t_foodie
12 Mar 2017
Read review
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