It is the worst hotel stay of my life they were so rude and they charged 1000rs extra for 15 min delay and they were saying give ₹1000 for only 15 min delay check out time mostly all hotel allow 15 min.they allow checkout time 12:30 after that when we were checking our at 12:45 they said give 1000₹ extra.This was the worst hotel i have ever stayed
Well, Hotel is decently located but Management strongly lacks in Hospitality. Must read terms and conditions while booking the hotel online because you may find some different and difficult policies at check in. Two of my friends booked the hotel and idea was to celebrate birthday there but the instant reaction of the hotel staff was that visitors are not allowed at all with a very cold reaction. I understand it being from industry but it's hotel industry not Army ! Rules are there to follow but to bend when required. Would never recommend anybody to book this hotel which are merely building with zero considerate hospitable factor.
I stayed there for 21 days on a business purposes. There are multiple issues with the quality and services at this property 1. One the first day, our dinner curry had a iron wire piece which we get while having the food from mouth. The excuse was - staff is using the iron scrub to wash and may be its from there 2. See the photo attached and zoom to find worm in the morning tea cattle. The excuse was - we are soon replacing all the iron cattles. 3. Tea cattle in plastic seems never washed pic attached. Excuse was its recedue of daily used tea. 4. The juice bottle available in the mini bar was too old to be used since there is juice sticking at the bottom. Thank god nothing happen to my kid. 5. Most of the time the sweet served with food was not eatable. Sometime I just take the piece of gulabjamun to reception and ask them to cut this into 2 pieces using spoon and they also failed to do so. Excuse - this is little bit over heated, let us provide you another piece or opt for some other sweet. 6. See the attached pic of bedsheet and pillow cover, its amazing to see the quality. I’ll not recommend this hotel to anyone who love to be fit, and their another property as well in the same sector next to petrol pump…
Entered the hotel with lot of expectation but turned out to be a disaster. Very Bad food quality, wastage of money, we can get better food in the other hotels. Also service was very bad( Poor quality service).
We visited this property for a night stay while we were in Chandigarh for an event . Checked in at 6am in the morning. The staff was off course just up from sleep but still have us a smooth check in process. And then the rooms were good. Neat and clean washrooms with Bathrobes that's something you don't expect in eco hotels , breakfast options were limited , spread in Grace a restaurant right at the entry of the hotel But food was good and service was good too. They have a banquet as well.