i feel more comfortable than others hotel....stafs behaviour was so good... Special that guy Abhijeet he is so helpful....i enjoyed alot. nd one thing i forgot to mention that food was so delicious...They were so polite...
Saurabh had given me compete help and assurance of service on my trip to Patna and Gaya. All check in processes were smooth. Rooms were booked and other facilities made available. Breakfast was good and had good varities. Hot water 24 hrs. Instantly.
Stayed for 5 days. It was the worst experience ever I had with any hotel starting with the check in and throughout the stay. Staff at the Reception are the worst, they don't have any manner how to greet the guest and talk with the customer. Checkin experience was horrible, didn't respond to any of the queries. Didn't care about any extra request. During the stay too they tried to misbehave with us by forcing to change the room. When you call/visit them for ant enquiries they would be giggling and passing comments amongst each other. Coming onto the room, it was very unhygienic with hairs all over the floor and bed linen looked like they have never been washed. Mattress has variety of stains on them. Health faucet in washroom was broken & unhygienic with lots of stain, even on repeated complaint they didn't change. Nobody follows covid protocols, there is no hand sanitisation or using mask even on repeated request to use these while atleast visiting our room. Hotel is very noisy with contininuous noise pollution. Only thing Good is their Kitchen staff who cook delicious homemade like food on request. They deserve special mention. I highly recommend NOT to stay at this hotel.…
First of all they allotted was a very dirty room. Bed sheet was clearly used and the pillow was yellow and also very dirty. Floor was full of dust. No one had cleaned the room before they alloted us, no one wears mask staff including. Receptionists and kitchen staff freely moved without any Covid protocol. Receptionist behaviour is very bad, he argued constantly in Loud and disrespectful tone of voice. The toilet hand shower was broken but no one came and fixed even after requesting.I complained several times but they kept ignoring. My booking was for five days but after 2 days they called us and asked to move to another room because they said they alloted this room for a party, even though I was staying in it and had paid for it. Loud music from evening to night at full volume was played on our roof, the wall and ceiling shook and it felt like a hammer continuously to my head. In short, it was a horrible experience in Pataliputra Exotica. Highly Not Recommended.…
I visited this place with my partner , The service was hassel free and they treated us well. The property was nice and clean too. The staff behaviour was nice and they assisted us well . Also the room was big and clean
Overall I had a great experience staying at Patliputra Exotica it's was 2nd stay at Patliputra Exotica . all the staffs were incredibly helpful & their behaviour was also very nice . Specially thanks Mr. Abhijeet from sales and marketing he was taken my booking. also thanks my room attendant Mr. Khursid he is very good person. The room was clean but only one towels provide in washroom and linen quality is not good . there is no hand towels and no face towels. And i request to exotica team pls upgrade room interior design. The property is not well maintained. It's also a great place for celebrating any kind of small occasions and I want to visit this place again. Thank you all and early meet you soon 🥰
Very nice experience . And for better service kindly contact the manager over there MR ABHIJIT PANKAJ Very genuine and helpful person. Do reach out for him for a better experience and a comfortable stay there.
It is an average hotel which I guess at some point of time used to be Exotic !!! The rooms are big although very old, towel torn and the cupboard better not be used. Bed linen seemed to be used as there were strands of hair on the blanket. Room service is pathetic where for a dental kit you had to wait for almost 30 mins and give 2 reminders in between !!! Breakfast spread is just ok.
One of the best experiences at a hotel in Patna! the staff was very courteous and took care of all the requests in a timely and accurate manner. The food is also very healthy and cost effective. Highly recommended.
Good service with cooperative staff and food is also good front staff behaviour is also good room hygiene was good will recommend to my friends to stay in this hotel staff were helpful resturant is beautiful