A disgusting place to visit and stay! Booked it for a Christmas holiday with friends and family. Booked a higher category of rooms thinking it would be great. But how wrong were we!! Completely ill managed and I'll equipped front office and room managers! Bed sheets full of hair, phone not working for over 2 hrs, no wifi, unwashed coffee mugs, kettles, dirt all around, balcony full of rat dung! No one knows who the GM is! Wasim says there is no manager! How can that be? We are extremely disappointed. We reached today and are already ready to go back home! Pls can anybody who is the management or owner (Ms Swati) pls call me back!? We dont want to stay here any further. Pls call me as we are extremely scared of the lack of hygiene and disregard for cleanliness especially in these COVID times! Pls call me. My number is with Wasim. Pls end this agony for us. Really pathetic. Avoid this place at all costs…
It was a good experience of stay The place is good for stay and nice ambiance Stay is friendly and accepts all the request required for me Good connect water park Resort has bit less activities but good pool There should be more indoor games and activities
Total disaster. Visit date- 15th October to 17th October 2021. Room catagory taken - Bogainvillea Issues - 1. Room does not have wifi 2. Bed sheets had holes in it. 3. No intercom to call service. 4. If complained no one fix it, and a service guy is always in the room. ( Don't know what the hell he was doing to fix the issues.) 5. Manager is useless cannot resolve the issue. 6. TV set top box was non functional. 7. Toilet dirty. 8. If any thing ordered it's a waiting for life time. 9. Room service is not available. 10. My room was remained unlocked for 5 hours in the pretext of room cleaning and it was never done. NEVER NEVER BOOK IN THIS RESORT.
Highly recommend place for holiday stay. Liked the hospitality from the staff and front office. Room service was on time to accessible at any time. Enjoyed the private pool experience and water activities within resort. Thank you for the wonderful experience throughout the stay
Had good time staff was very friendly n helpful.... enjoyed the time thr ,, wanna visit soon again .❤️..it's the best place to be especially on weekends or on special occasions .,..... ..very happy thank u