Taj Falaknuma Palace, Hyderabad
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About
See why so many travellers make Taj Falaknuma Palace their hotel of choice when visiting Hyderabad. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.
Free wifi is offered to guests, and rooms at Taj Falaknuma Palace offer a flat screen TV, air conditioning, and a minibar.
During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of Taj Falaknuma Palace are also welcome to enjoy a pool and an on-site restaurant. For travellers arriving by car, free parking is available.
Given the close proximity of popular landmarks, such as Hussain Shah Wali Dargah (1.5 mi) and Chowmahalla Palace (2.0 mi), guests of Taj Falaknuma Palace Hotel can easily experience some of Hyderabad's most well known attractions.
Hyderabad has plenty of Chinese restaurants. So when you’re here, be sure to check out popular spots like Hotel Armaan Restaurant, Kritunga Restaurant, and Sri Kakathiya Mess, which are serving up some great dishes.
If you’re looking for things to do, you can check out Taj Falaknuma Palace (0.1 mi) or Kachiguda Mahankali Temple (1.0 mi), which are popular attractions amongst tourists, and they are all within walking distance.
We’re sure you’ll enjoy your stay at Taj Falaknuma Palace as you experience all of the things Hyderabad has to offer.
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We were asked to step into a Royal Buggy drawn by two horses and taken to palace entrance, where rose petals were showered on us from the Ramparts of the Palace, as if we there the personal guests of The Nizam of Hyderabad.
At reception, it was all a Contact less experience,where even room keys were sanitized and offered to us in a box. No staff was allowed to handle our keys. On being escorted to our room, we were pleasantly surprised to see that we had been Upgraded to Royal Suite,indeed a wonderful accomodation. The rooms were sanitized twice each day. They had even ensured that immunity boosters like Tulsi and Ginger tea was made available. Staff was extremely friendly and helpful. Dining experience was awesome. Here too precautions were taken for our hygiene safely. Plates sanitized, cutlery sanitized and sealed in Pouches to be opened by us, Food was amazing, very delicately prepared by the Chefs. Restaurant Manager and his team served us most willingly, recommending to us the Chef's Specials at each meal. They took care o us as if we were visiting their own home. Such a homely atmosphere was created.
We found our trip to be extremely comfortable, Enjoyable and Memorable. We would love to go back there and spend some time with them again.
Need I say about the rooms, I don't think so, as it is well known about Taj's maintenance and quality. The scrumptious and flavorful delights that were served during our course of stay cannot be expressed as I myself am still reminiscing about the various rich dishes and the burst of flavors when you take the first bite. They were also very kind enough to know if we had any off the menu delicacies in mind, not only did they make these dishes specially for us, but also gave a touch of Taj to it which was absolutely amazing. We were also given unique and refreshing drinks throughout the day which kept us energized.
One actually gets to realize much more about Taj Falaknuma, during the guided tour of the palace which takes place daily if I am not wrong. The guide was a seasoned historian, who also managed the palace decades ago. The tour was very detailed and lets into the very intricate history of the palace after which one actually realizes it's significance. The Qawwali organized in the evening , was again an event in which you can enjoy and reset yourself to the tunes of both classic and modern melodies. The view of Hyderabad from 2000ft above was a surreal experience and cannot be at all imagined before actually experiencing it from the palace.
The safety protocols in place were well adhered to by the palace. All of the staff had face masks and face shields and gloves, there were ample sanitization stations all around the palace. We felt re-assured that there would not be any kind of risk for us. One can go ahead and enjoy their stay at the palace without any doubts and reservations in mind.
All in all, it was a splendid retreat, specially considering the sensitive period in which we are in. The palace simply rejuvenates you in every possible manner. I simply cannot wait to get back to Taj Falaknuma, very truly coined as "the mirror of the sky" !
Credit goes to the whole team (Few names which i remember was Sumit, Devender, Prabitra etc.) for making whole stay a memorable one. Hospitality was at its best - which we always expect from Taj. Food was amazing and the way restaurant staff took care of the small things was noteworthy.
Few sanitization measures taken by the management which were important for us to decide to stay at the property were: 1. after the guest checks out of the palace, the room in which they stay is properly sanitized and is not allotted for 24 hours to another guests. 2. They were allowing only limited guests to come at the property at a given point to time 3. Proper distance was maintained at the restaurant.
Keep doing what you people are doing. Kudos!!
I understand that you have a template of activities in place that you have perfected, and this was evident with the precision shown by all the employees - The arrival, spa, evening tour, qawali performance, peacock feeding, welcome cake, farewell cake, etc... But what set you apart from the rest is your empathy. You understood my every need.
When I called up saying I am hungry and need a jar of cookies before the palace tour, you ran to my doorstep in 5 mins.
When I said No to dessert, you suggested a palate cleanser sorbet nonetheless.
When I asked for a watermelon juice, you just brought it over without charging me.
When I asked for details of the bathrobe I wanted to buy, your housekeeping manager found us - repeat: found us and gave us details. Later, one of your colleagues too found us in the palace and handed us an envelope with contact details.
When I said that I wanted to takeaway a Milkshake from breakfast, you brought it to my table, and what's more, you asked my wife what she wanted and kept giving options patiently till she said yes to Coconut water.
Your food is very tasty. It is absolutely a Royal experience to have stayed with you. We were treated like Royalty and spoilt for choice.
Everyone knew my wife's birthday, right from the person who opened our car door. You even paid attention to detail and understood from my Adhaar card that it was my birthday the earlier day and wished me as well.
If I have to be candid, I thought the room experience could have been slightly better. The walls were a bit damp and I could observe water seepage on walls, but it's a 130 year old building, so not complaining too much. Also, the night light could have been slightly brighter, and the mini bar could have been stocked up with drinks along with some snacks.
Your concierge Megha was amicable and proactive.
Your coordinator Mr. KV Rao was suggested by her, and he turned out to be a magician who can work his magic on any phone he sets his hands on. I cannot take a good photograph due to lack of interest and competency. He had both. He gave us a great professional photoshoot and arranged props for us to get memorable shots.
Your waiters and restaurant managers are very polite and jump to address your every concern.
I enjoyed the dining experience in Celeste (since we couldn't eat a heavy dinner that day) and I look forward to returning to your Palace to dine at Adaa.
Thank you for making my stay memorable and making my wife euphoric. The only problem now is that the bar has been set very high for her next birthday. What can we do to address that? :-)
The ambience, the staff and the taste of the food want to make you plan your next trip as soon as possible.
From reaching out in advance for IDs to checking for any preferences / special occasions being celebrated the front office team's approach was impressive. As TIC gold members we were upgraded without having to ask twice. Mr. Sajjad as the duty manager went out of his way to ensure my parents also got an amazing room. The checkin was amongst the smoothest I've experienced during the Covid years when in room check ins seem to have been discontinued. The entire experience of being brought into the palace on a horse drawn carriage was exquisite.
An oft overlooked department by me - the house keeping team here was standout. Ms. Mounika ditched the usual towel swans in favour of a towel cake since we were celebrating a birthday and then went out of her way to continually impress all along the length of our stay. Overall the attention to detail of the house keeping team was impressive. The IRD team(Shreyansh), F&B team at the restaurants during dinner as well as a busy breakfast service were standout. My mum is vegetarian and the team remembered that when they bought some special eggless desserts for her. Since we mentioned we were going to be taking a day excursion they packed some fruits for us as well. The F&B manager during the breakfast service whose name I forget was amazing.
Honestly each member of the staff deserves to be called out by their names for the phenomenal service we got and there isn't a single flaw I could find for this entire trip. Next time you're looking to pamper yourself or otherwise wanting to celebrate a special occasion I would strongly recommend Taj Falaknuma. We're going to be back soon!
What truly sets this hotel apart is the staff and there are very many of them.
There determination to deliver and to please is without parallel.
The welcome on arrival, the general service food and location are all superb.
I myself was confined to a wheelchair,self propulsion is not an option in an old palace but dial* and in moments you are on your way to any location, cannot thank the many pushers enough.
The hotel is very expensive by Indian standards but not by American or European pricing. The value for money is excellent.
We hope to return soon.
"There is a pillow menu, order as per your liking. Don't step out, the city's boring... Go to the Sufi night, it's awesome!!!! "Read full review
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