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Me and my boyfriend had a lovely relaxing holiday at Hilton waterfalls the rooms were nice food was good and animations team really made the effort to make our stay even better. Special thanks to Simone in the animations team who took us to some...More
1 Thank Fwdlondon
Response from SharmWaterfalls, chief animator at Hilton Sharm Waterfalls ResortResponded 20 August 2013
I would like to thank you for your very positive comments on your recent stay in our resort.
It’s really nice for our team members to get a mention in these reviews and they are always As a chief animator, I was very...More
Nice hotel, easy transfer and easy for Soho and Nama Bay.
Beautiful room having paid for an upgrade, and a cake was provided on arrival free for my girlfriends birthday.
Plenty of places to eat, the adults only pool was very relaxing.
Response from SharmWaterfalls, Guest Relations Manager at Hilton Sharm Waterfalls ResortResponded 21 August 2013
We were regretful to learn that your perception of our resort did not comply with the image of a five-star hotel. The entire team of the Hilton Sharm Waterfalls team put a lot of effort to maintain the highest standards of service and...More
One of the people from the animation team, her name is Simone , was very very nice and always made everything into such fun!! I like her a lot;* and she also was really friendly which I liked. I'm going to miss her but hopefully...More
Response from SharmWaterfalls, Guest Relations Agent at Hilton Sharm Waterfalls ResortResponded 22 August 2013
On behalf of entire Hilton Waterfalls team I would like to thank you for this excellent feedback on Trip Advisor site. I was happy to read your comments in which you praise hotel’s products and services. But my greatest pleasure was to know...More
Just returned from our first trip to Egypt and the Hilton Waterfalls Hotel. We had a fantastic holiday. The hotel was very clean, the food was lovely and i didnt find it repetative at all. The rooms were cleaned every day by the very friendly...More
1 Thank dannyem
Response from SharmWaterfalls, Guest Relations Manager at Hilton Sharm Waterfalls ResortResponded 20 August 2013
Thank you for taking the time to post your review on the tripavisor.com.
We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have succeeded to exceed your expectations in regards to the...More
Where do I start?? What a let down...
Myself and my girlfriend were so excited for our 5 night break to Sharm in July 2013 but what a disappointment when we got there. We paid for b&b and upgraded our room to a deluxe sea...More
2 Thank Matt W
Response from SharmWaterfalls, Front Office Manager at Hilton Sharm Waterfalls ResortResponded 25 August 2013
Dear "Matt W",
We were regretful to learn that your perception of our resort did not comply with the image of a five-star hotel. The entire team of the Hilton Sharm Waterfalls greatly appreciates any and all comments made by our guests and constantly strive...More