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Serenity Fun City

759 reviews
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Traveller (783)
Pool & Beach (183)
Room & Suite (100)
Overview
  • Excellent65%
  • Very good18%
  • Average7%
  • Poor5%
  • Terrible5%
Travellers talk about
“luna park”(67 reviews)
“water slides”(36 reviews)
“per ride”(8 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (759)Write a Review
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286
75
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29
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All reviewsluna parkwater slidesper ridefun fairfair groundanimation teamsister hotelall agesenglish guestamazing vacationfamily holidayguest relationsfamily roombeach hotelkoftasenzo mallspecial thanks
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1 - 5 of 441 reviews
Reviewed yesterday

We stayed for one week with our children and they enjoyed it. The kids pool were a lot of fun with all the rides and waterfall in the pool. The negative sides to our trip were the lack of wifi connection (universal issue for all...More

Thank Shahed H
Reviewed 3 days ago via mobile

I really dont understand all the negative reviews on here, this is our 3rd visit to hurghada and first to serenity fun city. We are currently in the hotel now and i can honestly say the staff do anything they can do make your stay...More

4  Thank Donkey8v
Reviewed 1 week ago via mobile

We took our children to this resort at first it wasnt bad but we had to change rooms 3 times as there were cracks in the floor tiles and i could have my 18month old running around. A few days after we stayed there the...More

Thank Aisha A
Reviewed 1 week ago via mobile

Had an amazing 10 days at this hotel and everything was brilliant. Everyone from gardeners to cleaners to managers all have a smile and a greeting whenever you see them and nothing is too much trouble. The food in the main all inclusive hall is...More

6  Thank Dave B
Reviewed 1 week ago

Average holiday destination could be better with a few changes. The staff are friendly and helpful with anything. Nice gardens and plenty of sunshine. All inclusive food and drink needs be improve, very very low variety in menus and choice. Lot of food choices unlabeled...More

4  Thank ali n
Response from Hotel M, General Manager at Serenity Fun CityResponded 1 week ago

Dear Guest, Thank you for your comments and for having stayed in our hotel, and we regret any inconvenience and the fact that we could not collect your feedback during your stay despite many communication channels we open with our guest from arrival to departure....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Laundry Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Outdoor pool
Details
Price range
US$ 54 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Makadi Bay
#4 Top resorts Hotel in Makadi Bay
#9 Luxury Hotel in Makadi Bay
#11 Family Hotel in Makadi Bay
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$ 54 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Makadi Bay
#4 Top resorts Hotel in Makadi Bay
#9 Luxury Hotel in Makadi Bay
#11 Family Hotel in Makadi Bay
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (783)
Pool & Beach (183)
Room & Suite (100)
Dining (82)
Family and Play Areas (39)
Questions & Answers
Ask a question
Deran F
22 February 2018|
Answer
Response from Hotel M | Property representative |
Dear Deran, You can take GBP and change it here int he hotel, we do have ATM machine. Kind regards, Kathy Guest Relations Service
0
Votes
Deran F
21 February 2018|
Answer
Response from Hotel M | Property representative |
Dear Deran Please send us your e-mail address. With best regards, Guest Relations Service
0
Votes
leebV4226LH
21 February 2018|
AnswerShow all 2 answers
Response from Hotel M | Property representative |
Dear Valued Guests, Kindly be informed that all facilities are open all the year on the daily basis. Kind regards, Kathy Guest Relations Service
1
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Room Tips
"Double room"
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"Family room"
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"Family room"
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"A family room with pool view"
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