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Citadel Azur Resort

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Citadel Azur Resort
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1,457 Reviews from our TripAdvisor Community

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Showing 445: English reviews
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Reviewed 2 days ago NEW

I had amazing time there, great experience, the stuff are extremely helpful and polite. they were always smiling, they greeted us with a bowl of fruits we checked in in less than 10 minutes the view was amazing it was so relaxing

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Helpful?
Thank Nada H
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Nada, Thank you for choosing the Citadel Azur Resort and taking the time to review our resort. We are so pleased that your stay was a great experience and found staff being extremely helpful and polite! We sincerely appreciate all of your comments and we are really looking forward to welcoming you back to Citadel Azur Resort in...

Blackpool, United Kingdom
Reviewed 1 week ago

just back from a 2 week break at this hotel .... we were, bar another handful of people, the only english there however the egyptians seemed to be very excited we were there and we got excellant service ....our room was in block 3 very central to all amenitiies with stunning views of the lagoon and red sea beaches .....it...

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Helpful?
Thank veralin
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Veralin, Let me take this opportunity to thank you for taking the time to review your stay at Citadel Azur Resort. I am very pleased to read, that our staff made your stay pleasant and that we could meet your expectations. We hope your next stay is just around the corner and we are looking forward to welcome...

Reviewed 1 week ago

Amazing resort with very good rooms, sea view, hotel services and activities. with a beautiful pool and good service. Although I had a rough check-in day due as the reservation front desk canceled my booking without informing me, but my holiday was perfect after the reservation manager handled the case and offered me an alternative which was really great. Service...

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Helpful?
Thank Mahmoud N
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Mahmoud, We would like to thank you for choosing the Citadel Azur Resort and your online feedback following your recent stay with us. It was our great pleasure to read through your comments that you enjoyed the rooms, the sea view, pool, services and activities! Delighted to know that you are planning to visit us again soon! Worth...

Reviewed 2 weeks ago via mobile

Best choice for a relaxing vacation!! Stuff are friendly ,food is tasty , comfortable rooms and exciting night activities,there's a cozy shisha area , i really like every single detail in that resory and i admire it's citadel design.

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Helpful?
Thank Sherouk H
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Sherouk, Thank you for choosing the Citadel Azur Resort to spend your recent vacation! We truly appreciate the time you have taken to write such a great review! We are pleased that you had such an amazing stay with us and enjoyed the food, room, night activities, shisha corner and the architecture of our resort! We really appreciate...

10th of Ramadan City, Egypt
Reviewed 5 weeks ago

Staff were sooo rude and UNFRIENDLY , no one smiles AT ALL. everything else was great room service , food, location and activities. the sea is rocky and not very safe. finally its an Amazing experience except the unfriendly Staff.

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Helpful?
1Thank Gehad E
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Gehad, We would like to take this opportunity and thank you kindly for your online feedback following your recent stay, as it help us continually improve our service towards our guests and it is of the utmost importance to us. Reference to your feedback and telephone conversation earlier with Mr. Sherif Hegazy, we truly regret that we weren’t...

Reviewed 13 February 2017 via mobile

A very perfect hotel specially for families with kids . Helpful staff. Nice animation team. Smiles are on their faces all the time. Clean rooms. Excellent restaurants. Very beautiful beach view. Service is excellent 👍👍

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Helpful?
Thank Ola A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Ola, We would like to take this opportunity and thank you kindly for your online feedback following your recent family vacation with us Citadel Azur Resort – Sahl Hasheesh. We are happy to read that you have enjoyed our services and offered hotel facilities. And we really appreciate your comments about our staff and the service they provide,...

Reviewed 12 February 2017

Very large clean rooms with wonderful view specially at night The price is fair The food is good great old citadel design THOUGH : the sea is rocky and not very safe the stuff is not that friendly (May be with the locals only!) Limited activities that ends at 11:00 pm Expensive extra activities (diving & safari) , you have...

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Helpful?
Thank Mohammed A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Sir, We thank you for spending your vacation at Citadel Azur Resort and for taking the time to share your experience on TripAdvisor. We greatly appreciate your feedback and we constantly strive to achieve and maintain the highest quality standards. Many thanks for your feedback. We are sad to learn from your review that we were not able to...

Reviewed 7 February 2017 via mobile

Thank you citadel azur for the amazing holiday. The landscape is impeccable and the best ive ever seen in hurghada. Staff have been so friendly and helpful. The beach is huge with lots of lovely spots. Pools were very clean too and the view from the pool is stunning. Our kids had so much fun too. Thanks citadel azur fulor...

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Helpful?
Thank Rania R
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Rania, On behalf of Citadel Azur Resort team we I would like to thank you for choosing our resort to spend your recent vacation! We are delighted that you had amazing experience staying with us and enjoy the landscape, the beach, pools, kids activities and found our staff to be so friendly and helpful! Your wonderful comments have...

Reviewed 7 February 2017 via mobile

I really enjoyed the stay in it....and everyday was different from the other...hope to repeat the visit once more😍😍😍....the food was nice...the animation team was very nice...the place is like heaven...I advise people who wanna feel the real isolated resort to try it.

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Helpful?
Thank Dina S
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Dina, Thank you for choosing the Citadel Azur Resort to spend your recent vacation! We truly appreciate the time you have taken to write such a great review! We are pleased that you had such a enjoyable first stay with us & delighted to know that you are planning to visit us again. It was our pleasure to...

Prague, Czech Republic
Reviewed 6 February 2017

I am just came back from holiday, but really was terrible, which has not any organization, when we arrived to reception you have to wait till they will find room for you or , you can give tip to receptionist, to find free room , which i saw it by my eyes one couple were sleeping in lobby but when...

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Helpful?
2Thank cleft2003
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Sir, We thank you for your stay at Citadel Azur Resort and for taking the time to share your experience on TripAdvisor. We greatly appreciate any feedback made by our valued guests and constantly strive to achieve and maintain the highest quality standards. Many thanks for your feedback. We truly regret that we had no chance to meet during...

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Junior Suite with Terrace and Sea View (38)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
CITADEL AZUR RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Citadel Azur Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport. ... more   less 

Additional Information about Citadel Azur Resort

Address: Sahl Hasheesh, Hurghada 84521, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: ₹ 4,185 - ₹ 10,464 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Citadel Azur Resort 5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Citadel Azur Hotel Hurghada
Hotel Style:
#6 Business Hotel in Hurghada
#33 Romantic Hotel in Hurghada
#36 Top resorts Hotel in Hurghada
#37 Family Hotel in Hurghada
#38 Spa Hotel in Hurghada
#57 On the Beach Hotel in Hurghada
#62 Luxury Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Citadel Azur Resort staff and other travellers.
106 questions
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Questions? Get answers from Citadel Azur Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“block 3 very central to everything”
 of 5 bubbles veralin, 13 Mar 2017 | Read review
“sea view rooms from building 2 to 6 are not far away from lobby and provide perfect view”
 of 5 bubbles mahmoudn228, 12 Mar 2017 | Read review
“near the main lobby”
 of 5 bubbles M9976BLmohammeda, 11 Feb 2017 | Read review
“If you don't mind a bit off a walk get 7 or 8 block”
 of 5 bubbles hunsburyled, 5 Jan 2017 | Read review
“The amount of money paid is very few if compared with the hotel facilities”
 of 5 bubbles ahmedt570, 14 Oct 2016 | Read review
5 of 5