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Matazarnos and Indefatigable Street Acacias neighborhood, Puerto Ayora EC00000 Ecuador
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (126)
Room & Suite (11)
Dining (6)

About

#11 of 27 in Puerto Ayora
Location
Cleanliness
Service
Value
MAINAO HOTEL offers its customers a range of services with a green vision that suit their requirements and needs, giving our guests the best quality experience in the Galapagos Islands.  We present 19 comfortable rooms with private bathroom, hot water, TV and air conditioning.  As well as 3 comfortable suites with mini fridge, writing desk, chair and a private balcony overlooking the sea. It Includes 1 complimentary wine and soft drinks in the room.  Ability to normal accommodating 54 people and up to 61 guests in multiple accommodation.  bar-lounge with a map of the islands for talks.  Library with free internet.  Wi-Fi in our facilities.  Safety deposit boxes in the rooms.  Luggage Storage.  Reception / 24 hours.  Laundry.  pleasant areas for relaxation in a comfortable and cozy atmosphere in harmony with nature.  We support the environment by using biodegradable products We also have a room especially suitable for people with disabilities, it has all the doors; both entry into the room and the bathroom and closet doors that open horizontally sliding for easy access to a person in a wheelchair. So the bathroom has all regulatory measures to facilitate access and provide all the bathroom fixtures and assurances to facilitate the experience for our guests with special needs.  We have all access to social areas and restaurant, it´s arranged for easy wheelchair mobility .  This room is for 2 people and the rate is identical to a standard room.
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Property amenities
Free internet
Free breakfast
Bicycle rental
Board games / puzzles
Children's television networks
Airport transportation
Meeting rooms
24-hour security
Wifi
Complimentary Instant Coffee
Complimentary tea
Taxi service
Baggage storage
Concierge
Sun deck
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Cable / satellite TV
Extra long beds
Bath / shower
Complimentary toiletries
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish
165Reviews0Q+A20Room tips
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greatravels1 wrote a review Dec 2021
Houston, Texas133 contributions340 helpful votes
We had two rooms there for one night, booked through the tour agency, on our way to Isabela island. Very basic room, no frills, no amenities, no black out curtains, only cold water in the sink. In our room, there was no window covering on the patio door at all, so at night, with the light on in the room, everyone was able to see in. The building is very old and very tired. On the good side, the location is great and the management were very nice. Would not stay there again.
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Date of stay: December 2021
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2 Helpful votes
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The Weak Knee Traveler wrote a review Jun 2020
Singapore, Singapore11767 contributions821 helpful votes
+1
Stayed here 1 night. Location of this hotel was great. Not far from the centre of town but still on a quieter street. The room size was decent. Room was clean and the stay comfortable. Breakfast and service were was great too.
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Date of stay: October 2019Trip type: Travelled
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Lizzard0329 wrote a review Jan 2020
Cincinnati, Ohio10 contributions
Stayed here for 3 nights when we stayed on the island and had the best experience. Every staff Member was extremely helpful and the breakfast was top notch. This was the only hotel on our trip that changed up the breakfast each morning and it was delicious each time. The rooms were spacious and had cute balconies where you could enjoy a drink. Walking distance to all the shops and restaurants. Would recommend to anyone traveling.
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Date of stay: January 2020Trip type: Travelled
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antondotreks wrote a review Oct 2019
Bolton, United Kingdom27 contributions27 helpful votes
A lovely basic hotel, with a wonderful design around an open courtyard on the edge of town. Stayed here one night while on a Galapagos Adventure, it was handy for the town centre, although tucked away in a back street. Need to take a map to find your way back.
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Date of stay: September 2019
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1 Helpful vote
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Diving-Doc1 wrote a review Oct 2019
South Carolina36 contributions78 helpful votes
Stayed here 5 nights....nice hotel but amenities are SPARTAN . we were in Rooms #3 and #4. A nice size room for one person.You get one towel and one face towel. one small bottle of shampoo and one bottle of body soap.The bed is firm to hard and the pillows are thin and tiny. no refrigerator or microwave in room.The shower(plumbing) knobs are tricky to use so that your shower could extremely cold or extremely hot either way it woke you up . Sixty TV /cable channels only two in English,,, channel #75 NHK out of japan and channel #74 out of France ???The light in room was plain halogen bulb with no globe on it...the drapes in room thin didn't block any light so you're up at the crack of dawn..Breakfast is Ala carte "sort of" you get choice two eggs or a omelette ,toast or small pancakes, some fruit or couple grapes, coffee , juice ,,, no bacon,no sausage...no real variety pretty much same every morning... the hotel has 22 rooms but that maybe still to small for any type of a breakfast buffet.... Front desk sells cooled bottles of wine $30 USD and Club Beer for $6 USD and Pilsner Beer for $5 and Coke for $2 USD.There is filtered water in the court yard to refill the one bottle of water they give you daily .If you walk to the left as you leave the hotel towards town you will pass a liquor store which will save you more then half. The location is great and close to lots of great restaurants our favorite is in town where water taxis are and the grocery store is(about a ten minute walk from the hotel) called EL DESCANSO DEL GUIA. the people (EDWIN and MAILEE) at the front desk were very helpful with confirming tours, pick-ups, ,airline confirmations, directions ,restaurant recommendations ,etc..The room air conditioning worked well .I don't think you want rent the rooms on the top floors as the ocean view isn't that good and narrow TILE steps get slick or slippery after a rain...lastly don't buy any post cards it cost $3 dollars(postage) to mail one back to the USA...
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Date of stay: September 2019
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Room Tip: rooms on lower floors are safer fewer slippery tiles navigate over
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3 Helpful votes
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mark s wrote a review Aug 2019
Barrington, Illinois230 contributions106 helpful votes
This colorful tiled hotel has such a great vibe. The staff is wonderful, breakfasts are traditional and fresh. There's fresh coffee and hot water for tea 24 hrs. a day. Laid back in the central part of the town. A great location close to the fish market which is another story in itself.
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Date of stay: April 2019
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2 Helpful votes
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smitty112004 wrote a review Jun 2019
Glastonbury, Connecticut18 contributions25 helpful votes
We stayed here for three nights as part of an organized tour package of the Galapagos and we enjoyed having this hotel as our home base. This hotel is fairly basic and doesn't have all the bells and whistles that you would find at some other places in Puerto Ayora but we were very happy with our experience here. The staff was super friendly throughout our stay. Most of the front desk staff spoke English and could communicate with us effectively. Check in and check out were simple. They also helped us set up everything we needed including calling us a taxi and providing recommendations. They do request leaving the (physical) room key at the front desk which is a little different than hotels in the US, but it's better than losing it while snorkeling. The complex is nice with about 20 rooms in total. It's not your typical hotel building with floors of rooms. It's more eclectic with winding staircases and no elevators. Puerto Ayora is very safe overall, and the complex is also safe with staff always on site and front door that is locked at night. There is coffee and tea available 24/7 and there is (purified) water cooler available in the same area. This was perfect for refilling our water bottles before heading out for the day. The location is about a block of the main road and is in easy walking distance the main areas of Puerto Ayora. The room was simple enough with a bed, couch, fridge, tv, and large bathroom. We also had a balcony with two chairs and table. The view was mostly blocked by a palm tree but it was still nice to go out and sit in the cool air after dinner. The bed and pillows were simple and suited our needs, but I could see some people wanting something with more comfort. The bathroom was clean and they provided standard cleaning products for the shower. Breakfast was similar everyday. They served us a plate of fruit which varied and then they asked how we would like our eggs cooked. They they were serve us our eggs and warm toast with jam and butter. Eggs also included a grilled or fried piece of plantain with cheese on top. Drink options included coffee, tea, or juice. Breakfast started before 7 am so it was nice to get up and have a warm breakfast to start the day. Some more variety would have been nice, but this suited our needs for breakfast. Overall, we liked this place a lot. It does not have all the decorations and additional amenities that you would find in other fancier hotels or the other or even of basic hotels in the US, but we came for the Galapagos, not for the hotel room, so we were find with the simple nature of the place and it really felt like home with how kind and welcoming the staff was. I would definitely stay here again.
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Date of stay: May 2019
Rooms
Service
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Trip type: Travelled
Room Tip: Only some rooms have balconies, so try to get one of these on the higher up levels so you can get...
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1 Helpful vote
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Flora&Phoebe wrote a review May 2019
Oxfordshire44 contributions15 helpful votes
The hotel is a short walk from the main part of town. The building is unique and charming. Staff are pleasant and helpful and the breakfasts cooked to order are nicely done. The rooms themselves are large, but in our case the bathroom tiny. The main issue is the dated decor, furnishings and rather tired fixtures and fittings. This gives the impression of the space being not terribly clean ( although it was - just looked “ grubby” ) An upgrade of the bedding with a nice bed spread, a couple of pillows per person and some nice lampshades and maybe some rugs by the bed would make the room much brighter, smarter and more comfortable and give a much more positive, less sad and tired feel. It was adequate for our needs but as the title of the review says it could have been better and would not take too much effort to make it so.
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Date of stay: February 2019Trip type: Travelled
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Stephen I wrote a review Mar 2019
Inverness, United Kingdom35 contributions9 helpful votes
This hotel is well located, and the building is very interesting.The staff are pleasant. The breakfast was the same as everywhere else that we stayed diuring 11 days on the Galapagos Islands. We would happily stay there again.
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Date of stay: March 2019
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Trip type: Travelled
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Brian D wrote a review Jan 2019
Asheville, North Carolina1800 contributions468 helpful votes
We very much enjoyed our stay here. The hotel is clean and the prices are reasonable. The staff is excellent. There is not a lot of bells and whistles here but we were not looking for that. great location too. Highly recommend.
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Date of stay: December 2018
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Trip type: Travelled
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PRICE RANGE
$137 - $161 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorGalapagos IslandsSanta CruzPuerto Ayora
NUMBER OF ROOMS
22
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Frequently Asked Questions about Hotel Mainao
Which popular attractions are close to Hotel Mainao?
Nearby attractions include Rancho Primicias (0.2 km), Santa Cruz Fish Market (0.1 km), and Samay Latin Art (0.3 km).
What are some of the property amenities at Hotel Mainao?
Some of the more popular amenities offered include free breakfast, airport transportation, and meeting rooms.
What food & drink options are available at Hotel Mainao?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Hotel Mainao?
Conveniently located restaurants include TJ Restaurant, Cocktail & Coffee, 1835 Coffee Lab, and Midori Sushi & Pub.
Does Hotel Mainao have airport transportation?
Yes, Hotel Mainao offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Mainao?
The staff speaks multiple languages, including English, Spanish, and French.
Does Hotel Mainao have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Mainao accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.