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#12 of 33 hotels in Santa Cruz
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Royal Palm Hotel Curio Collection by Hilton is located in the lush Miconia Highland Forests - 500m over sea level- adjacent to the Galapagos National Park of Santa Cruz. Enjoy more privacy, more space, and more nature in our secluded 190-hectare private estate - no neighbors, no traffic, no aircraft, no pollution - just flora and fauna. We specialize in creating experiences and unforgettable moments for our guests - snorkeling, hiking, diving, day tours by boat to other islands, and more. Designed and crafted to complement our natural environment, this is as close to nature as you can get, the perfect base to explore these amazing Islands on land and by sea - the best of both worlds. Our rooms feature L'Occitane amenities, free WiFi, a refrigerator, Italian coffee machine, tea, and water in every room. To relax we have an amazing outdoor infinity pool and two hot tubs, spa treatments, and a bar. For active travelers, we have a gym, tennis courts, nature trails, and bicycles.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Polar opposite reviews of this place would have me believe this is either the best or worst hotel on planet Earth. My wife & I are in the former tribe and we can't imagine in our wildest dreams that the Royal Palm's incredible staff would provide anything but the best possible tailored experience to each & every guest. Sprawling hundreds of acres in the highland rainforests very near the geographic center of Sant Cruz Island, it is halfway between the two starting points of the yacht day tours that visit many of the uninhabited (by humans) islands: the Itabaca Channel to the north (near Baltra GPS Airport), and Puerto Ayora to the south (where you can also have a night on the town (Galapagos style), or catch the ferry to Isla Isabela or Isla San Cristobal...2 of the other 3 inhabited islands). The grounds are a manicured oasis of lushness surrounding casitas, private villas, a restaurant/lounge building, reception, a pool, tennis courts, spa, gym & trails...all connected by cobbled pathways. A beautiful & relaxing setting to feast, imbibe a libation or three, & be pampered and doted on like royalty amidst long adventurous days crammed with as much eco-tourism that all who come to the Galapagos strive to experience. If we had it all to do over, knowing everything we know now, we would definitely choose again to stay here (& nowhere else) while on Santa Cruz. And to give context and a frame of reference to our taste in these matters, we've spent a large quantity of quality time as vacationers & guests in upscale accommodations at some of the world's finest 5 star resorts and my wife has a lifetime of experience working in hospitality...so with confidence we attest that we can surely recognize competence & talent in the industry, or the lack of it. Lets start 6 months before our stay when I booked the Royal Palm in November for our visit the following May. My wife's lifetime dream has been to visit Galapagos & to viscerally experience for herself firsthand what makes these islands special. For 24 years of marriage her interest has inspired my own, but in all that time somehow we never stumbled on the fact that there were hotels there where non-scientists could vacation. We were under the mistaken impression that the only way for your average person to set foot on the islands was to take a disproportionately expensive cruise (compared to similarly appointed cruise ships that visit other parts of the globe) with a relatively short amount of time actually spent on the islands. Then by chance I came to discover this 5 star hotel existed...and that there were, in fact many hotels, though most of lesser quality, on several of the islands. What's more I could cash in some loyalty points that were burning a hole in my pocket to make my wife's dream a reality & share in it with her. 5 Months before our stay, I contacted (Maria) Cristina González (Jácome), Sales & Marketing Regional Manager for the Royal Palm. Her office is in Quito, mainland Ecuador. The internet there is much better than on the Islands, where it is very slow, unreliable & hit or miss...(Even the ATMs in the Galapagos & sometimes phones from the U.S. to the islands are unreliable for the same reasons...so bring some cash & don't rely solely on credit cards and ATMs!). I had also (in December) booked a 2 night stay in a B&B on San Cristobal Island and was working with a travel agent from that island the B&B owner recommended highly (to book full day yacht tours involving geologic/wildlife/sea life hikes, lunch, and snorkeling to several uninhabited islands with licensed English speaking bilingual naturalist guides)..the owner of the TA was on island but the main office and contact for the TA where arrangements were made were also based in Quito. So, no matter where you stay & go in the Galapagos, if you find your arrangements are being made from Quito (Ecuador's capital city), don't be alarmed, it seems to be pretty standard and I believe the reason is for reliable communication between you and them and good internet. Anyway, Cristina arranged a guided day tour in the Santa Cruz highlands into a lava tunnel (the biggest & best is actually on the Royal Palm's vast land and a nearby giant tortoise ranch in the highlands (the hotel also threw in a hike around Los Gemelos (a.k.a. the Twin Craters) as a surprise bonus the day of our tour. She also arranged ferries for us to San Cristobal Island and transfers from the hotel to the ferries & also the collecting of our bags at the ferry on our way back to Santa Cruz so we could explore Puerto Ayora, allowing us a night out on the town without the burden of luggage before taxing back to the hotel to sleep. (Incidentally, Manny, the hotel's GM actually made the trek out with the driver who came to get our bags that afternoon and cordially greeted us at the pier. We're not sure if he had another reason to come to town, but it seemed like a nice touch.) We immensely enjoyed our "one night out", but were very glad we didn't choose a hotel in the bustles & hustles of Puerto Ayora. It seems everyone there is trying to sell you something or recruit you to eat supper at their restaurant (kind of like "happy hour" in South Beach, Miami, Florida if you know what I mean) and buildings are packed in close, one practically on top of another. When I say the Royal Palm is an oasis, I mean its a perfect respite from the go go go of what will otherwise prove to be a very active vacation, and you won't find that same tranquility & recuperation in town. Although Santa Cruz is a must, and its the Hub of the Galapagos with the most "goings on", and while there, everyone should spend a little time in Puerto Ayora, San Cristobal, the less populated capital of Galapagos, is in our opinion, a better Island to "stay in town" in a hotel, than Santa Cruz is...and we loved our B&B there. Hey, everyone is different...& to each their own...but we were happy we chose the Royal Palm vs. the alternatives. Firstly & lastly, Cristina arranged for us affordable stress free transfers from and to Baltra GPS airport on both ends of our Galapagos adventure (involving a representative from the hotel meeting us at the airport, helping with our luggage throughout the journey, accompanying us on the short bus ride from the airport to the ferry & the ferry ride across the Itabaca Channel to Santa Cruz Island, then driving us to the hotel in comfort...& doing the same in reverse on the return journey.) Baltra Island (part of Ecuador) was at one time the home of a US Navel base that protected the Panama Canal in WW2..and now, its the main airport of Galapagos, serving Santa Cruz Island which is separated from it by a narrow channel. Most visitors stay on the complete opposite side of Santa Cruz in Puerto Ayora (we stayed halfway, in the Miconia highland rainforest) , so regardless of hotel location, all flights to the island require a bus, a ferry, and a drive (except for multiday or multiweek cruises leaving from Baltra Island). It should also be noted that Christina would have been happy to arrange the same or similar full day yacht tours that we had already arranged to North Seymour Island and to Sullivan Bay Santiago & Bartolome Islands. We already had them on our books, arranged elsewhere, and despite that fact, the Royal Palm front desk staff liaised & coordinated with our TA & provided us with communications from our TA regarding necessary updates regarding our tours (changes made on the fly by our TA to rebook us onto comparable tours on comparable yachts, swapping out Monday's itinerary for Tuesdays & vice versa when one of the yachts went "down for maintenance"...changes coordinated from our TA's office in Quito, which we would not have been able to make on our own as we don't have the schedules & contacts for every ship on every day...and we were away anyways walking through lava tunnels, seeing giant tortoises in the wild, and trekking along side the Twin Craters in the Scalesia forest while all of this was happening...Our advice, unless you're staying in town & willing to fly by the seat of your pants trying to book discounted last minute tours which may or may not have any availability...not every island is visited every day, and each ship only goes to certain islands on certain days, & tours that don't get enough people get cancelled...(code word "maintenance"), go with a trusted travel agent or directly with the hotel through Cristina who acts as one, as these kind of things happen often...and they're the ones who can work the magic to make things happen & seamlessly save the day.) The Hotel also provided us timely complimentary transport on both tour days to the hotel's gatehouse (which is at the main road and further than one would want to walk at 7 & 8 AM-ish...remember, the property is sprawling) & waited with us in the van until the chartered tour busses from Puerto Ayora (one of which was late) with the rest of our tour-mates and our Naturalist Guide stopped to pick us up. Both of our yacht tours departed from the Itabaca Channel on the far north of the Island, (but remember, most people are staying on the far south side...Us, staying almost smack dab in the middle, allowed us to sleep in a half hour longer and ride half the distance.) Cristina never promised to provide transportation to the gatehouse...she would have if the tours had been booked through her (& taxis are very reasonably priced), but the hotel's drivers were not otherwise occupied at the times of our tours and they offered us complimentary transport which was greatly appreciated although it should not be taken for granted...They were under no obligation to do so whatsoever. On they day of our arrival, you already know we arranged to be met at the airport and accompanied to the hotel. (The price was very reasonable. You can do it on your own for considerably less...but if you go that route, read up on what to expect so you know "where to go" & "what to do when" so you're not figuring it all out after you land...The airport's on one island...that's about all that's there...& you are staying on a different island. It isn't complicated, but not everyone you encounter is fluent in English (though English is widely spoken as a second language...and Royal Palm's staff speak English). After a lot of traveling you don't want to waste time & stress spinning your wheels. (For us it was a day to get to mainland Ecuador, an overnight there, and a morning flight to Galapagos GPS...most people's flights from the US to mainland Ecuador don't line up for same day travel to the islands & ALL flights to the islands originate either from Quito or Guayaquil Ecuador & there are no flights from anywhere else on any airline....so most likely 2 days to get there & 2 days to get back with overnights on the mainland in both directions. Best to plan accordingly. Upon arriving at the hotel, we were met by Diego Gallardo, who is from Ecuador, but has obviously spent time in the US...his mastery of English is flawless and I greatly appreciated his insight into my query regarding an unusual political event that happened a day or two prior which the US state department had emailed me about during my night on the mainland...but without context I had no idea what it was all about. It was enlightening to receive his perspective and his candid explanation was delivered with appropriate decorum. Thank you Diego! Angela (or someone similarly named...I knew for sure at the time, but its been a while now), also at the front desk, informed us that we have been awarded a gratis upgrade to a private villa. I think it helped us that May, although I think one of the best times to visit Galapagos for many reasons, is not their super busy season (like it is when school gets out for the summer) and my wife & I both have Diamond status with Hilton. So I can't promise a free upgrade to a Villa if you stay here, but know that the Villa was very spacious & private making out time here all the more special and would probably be worth every penny if you can afford to book one outright. Ours had 2 bedrooms (1 King & 2 Queens, the second one we used a a staging area for our luggage, "wardrobe" , laptop storage & charging, & dressing area. We also had a living room with a fireplace, couch, chairs, & counters, a large screen TV that we didn't use, a dining area with table, chairs, and orchid centerpiece, a very spacious bathroom with separate walk in shower & commode rooms...the bidet even had a remote control...My wife could speak to that whereas I didn't try it out (I did contemplate taking it into the next room and pushing some buttons while she held court from the throne, but then I thought better of it & refrained). The restaurant/lounge was beautiful and we savored every delicious morsel we ate there: Lunch the first day, Breakfast and dinner the second & third days & breakfast on the 4th (The 4th & 5th nights we were on San Cristobal Island for 2 overnights, leaving the majority of our belongings in our villa at the Royal Palm, having booked a 6 night stay here) Then on the 6th, we had our "night on the town" in Puerto Ayora, returning only to sleep late in the evening. The last morning we enjoyed another breakfast and then we were off to the airport for the beginning of our 2 day journey home. Not only was the food top notch for a self proclaimed foodie like myself & I did my best to sample the menu...ceviche (several to choose from, I chose the mixed), steak, yummy tostadas-like creations that went by another more traditional Ecuadorian name, garlic shrimp appetizer, octopus salad, soups & artisan salads...muy delicioso! The breakfasts were included for us, I'm not sure if they are for everyone or if its a status thing. There were hot & cold choices buffet style and traditional menu items cooked to order like eggs, French toast, pancakes, omelets, and such. The craft drinks from the bar were yummy too. We especially liked their caipirinhas made with Ecuadorian sugarcane liquor in place of traditional Brazilian cachaça. Perfection Gustavo Garcia, our waiter & cocktail creator for lunches & dinner was friendly & personable, attentive and always the consummate professional. When we arrived for lunch the first day, he knew our name before we told him...basically, he asked, "Are you the ________s?" and when we answered in the affirmative, he informed us that the front desk had made some arrangements for our highlands tour later that day. Rita Pesantes took good care of us at breakfast time and double-teamed with Gustavo for lunch. Paolo was a good driver on our highlands tour (lava tunnel/tortiose ranch/Los Gemelos) & to the guard shack & back on yacht day tour days. I wish I could remember the name of the very pleasant gentleman who drove & accompanied us more than an hour each way to and from the airport including on the ferry across the channel & the bus between the ferry & airport. Jesus and another young man from the front desk whose name I don't know were also always gracious, friendly, and accommodating. This vacation was a unique bucket list worthy adventure with lots of moving parts and lots of balls in the air. Royal Palm & its staff contributed to our enjoyment of & all who played a role have earned our well deserved praise. I wish I hadn't been so busy since I've been back to reality. I feel guilty that I hadn't found or taken the time to leave a review before now. When someone does right by me, I like to pay it back in kind. All in all, Royal Palm gets our highest recommendation. I know its a lengthy review and if you've gotten this far, then thanks for reading it all & God bless! (& please forgive any typos...I'm tired...its past my bedtime). I understand that the new owners have been making substantial investments renovating the property and are continuing to do so, and are in the process of fully restoring this eco-tourism resort to a once former glory. I wish we had some time to explore the nature trails on property...Alas, every day was go go go...and we used what little downtime we had to enjoy a good meal and stroll trough the grounds to our villa. We've nothing but great things to say and hope if you go there, you have as special a time as we did. Safe travels & all the best!
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Date of stay: May 2023
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were looking forward to this hotel, but it does not live up to it's star rating as it has no restaurant at the moment. It is being refurbished, but we were only told 24 hours beforehand, really not good enough. Yes they run a shuttle into town, some 25 mins distant, but on one day there was no shuttle coming back, so that was a taxi at our expense. Absolutely no food available after lunch. Only got half of the breakfast we ordered on day 1, day 2 was much better, but still has to be eaten sitting in your room with no place setting or condiments. Shower room left a lot to be desired, who knows what lurks below the wooden slating! Millipedes galore in the room! Bed was very comfortable and furniture classic and good, but curtains don't meet and hang off in places. Biggest disappointment was that, although there was space to sit outside the room, there was nothing to sit on. Staff varied from being very helpful and pleasant, to one manager who could not have been more unpleasant if she tried. General cleanliness was not good, green mould and moss growing everywhere, in the pool shower, on all the paths, on lots of the buildings. There is nothing around, so no options to eat elsewhere other than town. We moved on our last night to be in town where there were other people and where we could eat!
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is so beautiful. We stayed in Villa 6 with an unobstructed view of the rain forest all the way to the sea. Each night we watched the sunset from our dinette area while drinking a glass of wine. The bathroom and bedroom were so luxurious and comfortable and there was a separate room with large windows that acted as a screened in porch complete with a jacuzzi tub. The restaurant staff were incredibly attentive as they served the set meal each nigh. We asked for a special meal to celebrate a birthday and they came through in spades! Isabela and Andriana were so helpful with every aspect of our stay while Tatiana went out of her way to make each evening special.
Don’t miss the Lava tunnel! It’s so interesting. You are also located only a few kilometers from 2 of the tortoise ranches.
This is a great place to be pampered.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip:Â January through March the water is only a few degrees warmer but the air temperature and humidity...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diego Fernando Murtinho, Owner at Royal Palm Galapagos, Curio Collection Hotel By Hilton
Responded 1 Jul 2022
Hello Jeannet, Allow me to introduce myself; my name is Diego Andrade Murtinho, I am the General Manager of the Royal Palm Galapagos, and I am at your service. First and foremost, please accept my sincere apologies for such a late response. I would like to thank you for your visit to the Galapagos and for choosing the Royal Palm as your basecamp for your not-so-recent adventures. I am so glad you enjoyed the hotel, the surrounding nature, the weather, our team, and the overall experience. I look forward to seeing you again at the Enchanted Island; you have a home here, and we will keep it cozy for you.! Sincerely, Diego
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Loved our 2 night stay here after our cruise. It is away from the hustle bustle of Puerto Ayora however a very short 15-20 min taxi ride away ($10 one way). We stayed in family Villa 4 which was spacious with 2 bedrooms, massive bathroom and large living space - more than enough room for our family of 4. On site restaurant had great breakfast buffet and menu options (we had lunch in restaurant and did room service for an evening dinner). Service was impeccable, they organized taxi drop off to airport (driver escorted us all the way to airport incl the ferry and bus ride - you'll know what I mean if you've flown into Baltra before!).
I understand Hilton recently acquired this property under their portfolio so there are some areas that are a bit dated however, the resort is expansive and highly recommend if you want to stay in the highlands!
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Date of stay: August 2023Trip type: Travelled with family
Room Tip:Â Ask hotel to arrange for airport pickup and drop-off. Upgrade to a 2 bedroom Villa for more...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cristina Gonzalez, Sales at Royal Palm Galapagos, Curio Collection Hotel By Hilton
Responded 28 Aug 2023
It was a pleasure to have hosted you at our Enchanted Islands. We hope to see you in near future
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This hotel was recently acquired by Hilton and is undergoing a lot of upgrades to make it a high end resort for visitors to the Galapagos. While there are some minor issues (power cuts, slow internet, poor communication about planned excursions), the overall quality of comfort and service is excellent. Rooms range from large regular rooms to multi-room suites that can sleep 4 or more people. The rooms are spacious, well attired, and have potable water, coffee/tea, and refrigerators. There is a nice shallow pool, an exercise room, and some meeting rooms. The restaurant has indoor and deck seating (covered as it was frequently raining during our stay). The team that works at the front desk and restaurant are super friendly and helpful. The chef is outstanding with creative, tasty dishes using locally available ingredients. One of the highlights is a lava tunnel that the hotel staff have made into a dining area for special occasions. This is a fantastic, surreal location to dine.
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Date of stay: February 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Royal Palm Galapagos is an extraordinary property and a diamond still in the rough, but when you read this probably not anymore! Since becoming a Curio by Hilton hotel, one can see that the renovations and adjustments will bring this property to another level. It already features unique properties such as the location in the highlands with stunning views over the forests (and centered between North and South for fast access to tours on both sides), an extraordinary team with so much attention to detail and helpfulness as well as top notch facilities and rooms. The lava tunnel (afaik I know the longest on the island) and the dining experience in the restaurant created there are uniquely great experiences! Fully recommending to stay here, but keep in mind this is a hotel for nature-lovers and people seeking extraordinary quality and service, it is not a beach hotel and not an easy-access city hostel. That being said, if you read this and it fits your plans, don't hesitate to book here!
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Date of stay: December 2023
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cristina Gonzalez, Sales at Royal Palm Galapagos, Curio Collection Hotel By Hilton
Responded 19 Dec 2023
Matthias, thank you for your feedback. We are honored to have hosted you during your holidays. We hope you come back soon to the new renovated Royal Palm. Happy Holidays
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This was my first visit to Galápagos and we stayed at Royal Palm for a week. The staff was outstanding even before our trip helping us arrange everything we needed for our tours beforehand. They were friendly and helpful every time, always going the extra mile.
Rooms were clean and comfortable, including fresh water, a french press and local, organic coffee. The whole complex is a beautiful, elegant group of buildings with lots of nature to explore. This includes the legendary volcanic caves (back in the day, expats would organize raves inside these caves and now they are building a restaurant).
The hotel is located on the high ground of Santa Cruz which has a curious yet enjoyable weather. It has all the amenities you would expect: pool, restaurant and bar with a professional staff.
I strongly recommend you get your meals from the hotel since it's good food (my favorite was breakfast) and it will be hard to eat anywhere else during your tours or trips inside Galápagos.
Don't expect a good internet connection as Galápagos relies on satellites as of the time of this review (a fiber connection will be installed in 2022 so I'm looking forward to that).
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Date of stay: June 2021
Value
Location
Service
Room Tip:Â If it's more than 2 people, try to get a Villa
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I had an amazing time at the Royal Palm Hotel. I can say the staff is very organized, attentive, friendly, and they treat you like family. I will be returning in the near future like in the next year because I really love the atmosphere that they gave. The food was amazing. Some of the staff remember what how do you like your food and they could get to your specific taste. Oh one other thing that I really enjoyed about this hotel was that your home when you go into the hotel they are already trying to plan your next adventure or trip. They don’t want you wasting your time so they help you organize your trip which I love because I did a lot of activities there and I had an amazing time. I would highly recommend this hotel over any other place on the island. They even can take it to another island if you desire.
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Date of stay: June 2021
Value
Service
Room Tip:Â Talk to Diego or Ariana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First and foremost, the rooms and the hotel are absolutely beautiful. The grounds are stunning, and the staff is very nice and accommodating. That being said if you decide to stay you should be aware that this hotel is between the town and port, therefore anytime you need to leave there is a cost involved. My suggestion if you want to stay at this hotel is to research what you will be doing and keep in mind you will need to spend at least $10 to $15 dollars each time you leave and return. The town of Puerto Ayora has lots to offer (shops, restaurants, excursions, ect) and most all the things "to do' will require you to go to Puerto Ayora or the port (same one when you arrive from GPS) Again, your in the middle of these two, they are opposite directions.
Some of the excursions might include your transport to and from the hotel but otherwise, you will have to call taxis all the time. That is my one hang-up on this hotel, it's very nice and quiet, but it's so secluded. It would be nice if Hilton offered some transport options included with the stay. Otherwise, food was delicious at the hotel, again the staff was very accommodating and nice, WIFI was so-so, but that's Galapagos as a whole. Enjoy your trip to the Galapagos, it's a dream!
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Date of stay: February 2023
Value
Location
Service
Room Tip:Â The casitas were very spacious, AC worked great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My siblings and I came here on our Ecuador trip for my brother's birthday. It was a nice and quiet treat after staying in hostels in the middle of the city and felt incredibly luxurious and special. The staff was the most attentive of any hotel I've ever stayed in. They knew it was my brother's birthday and truly went above and beyond to make sure he felt special. They opened breakfast early on his birthday, they made him a cake, they answered any and all questions we had, and were truly the sweetest and loveliest people. We felt incredibly cared for. They even picked up up from the airport and had someone escort us to the bus and boat and make sure we got in okay. And when we did check in, they gave us the most delicious drinks. Not to mention, these suites/bungalows are unlike anything you'll ever see. This quiet and huge property is quiet and surrounded by the beauty of the Galapagos islands. The food is incredible, the pool is incredible, the service is incredible. And please--do not miss out on the lava tunnels that are on sight! It was an experience we cannot forget. Thank you Royal Palm! I still wear my slippers from my stay with you. You truly are a gem. Thank you for genuinely going above and beyond to make an unforgettable experience.
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Date of stay: March 2023
Value
Location
Service
Room Tip:Â Don't miss the lava caves! Explore the property. Complimentary breakfast is incredible!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Germaine..... I dont know... I know for my cellphone service on the island it was iffy. I dont know it that would hold true for the hotel itself. I know my tour guide said the island is trying to upgrade the internet.
Midhurst, United Kingdom164 contributions96 helpful votes
Hi! Not at the hotel. Most day trips by boat are booked in advance due to availability. We can request a wet suit for you at the time of booking with the boat operators will put them on board for you to swim and/or snorkel in during the excursion. If you actually dive, then of course the dive companies include the wetsuits as part of the dive package. Hope that helps? Best wishes, Sue
There are more places to choose from in the Santa Cruz area.
PRICE RANGE
₹20,513 - ₹23,792 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal palm hotel santa cruz, royal palm santa cruz
FORMERLY KNOWN AS
Royal Palm Resort Hotel
LOCATION
EcuadorGalapagos IslandsSanta Cruz
NUMBER OF ROOMS
21
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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