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Zuana Beach Resort

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Traveller (694)
Pool & Beach (249)
Room & Suite (196)
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Overview
  • Excellent48%
  • Very good30%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“new tower”(8 reviews)
“star resort”(4 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (1,813)
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140 results
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33
47
37
12
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33
47
37
12
11
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All reviewsnew towerclose to the airportstar resorta small grocery storetoaster ovennice resortthe wi fiinternational hotelpools are greatkids poolel rodaderorestaurants and barstayrona national parkdoggiesfantasticobeachesiguanas
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101 - 105 of 140 reviews
Reviewed 25 March 2014

I booked the hotel via hotels.com and prepaid for all but ~$49. The additional ~$49 was due upon checkin. When I checked in, the hotel overcharged my card ~$150. They said they would issue a credit, but the credit didn't show up on my credit...More

1  Thank fancywt
Reviewed 26 February 2014

The resort is beautiful. I personally prefer the original building, referred to as Tower 1, though it is not a tower. Tower 2 is newer, with higher floors, its own lobby, spa, outdoor infinity pool with slide and beach view, but the overall space feels...More

2  Thank laurapoint
Response from Socialmediazuana, Director Comercial at Zuana Beach ResortResponded 19 March 2014

Dear Ms Laura. Thank you for taking the time to share feedback from your recent stay. We hope to have the privilege of welcoming you back to Zuana Beach Resort in Santa Marta in the not distant future.

Reviewed 12 January 2014

This reort is very luxurious. The beach is fantastic as are the pool areas. The accomodation can be booked so you literally walk straight out onto the beach. Santa Marta town itself in a good 10 to 15 minute taxi ride. Halfway there is a...More

4  Thank CraigsdSmith
Reviewed 7 January 2014

As a beer-lover, my position might be skewed, but I found it inexcusable for a 5-star all-inclusive beach resort to exclude beer (draft beer!) from its offering. Come on Management Team...can you pleeeaaaseee partner up with SAB-Miller, and get us a couple of draft-Club Colombia...More

7  Thank luisger
Reviewed 1 January 2014 via mobile

The apartment we have is spacious and well equiped, making it very comfortable for us, specially since we are three in a an apt that sleeps six. We have a beach view and even though we are only on the fifth floor, it is a...More

3  Thank SRL71
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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Free Internet
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 111 - US$ 411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Santa Marta
#6 On the Beach Hotel in Santa Marta
#7 Spa Hotel in Santa Marta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 111 - US$ 411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Santa Marta
#6 On the Beach Hotel in Santa Marta
#7 Spa Hotel in Santa Marta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (694)
Pool & Beach (249)
Room & Suite (196)
Dining (61)
Amenities (90)
Family and Play Areas (20)
Business Centre & Event Rooms (9)
Questions & Answers
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benpaone
15 March 2017|
AnswerShow all 3 answers
Response from johnyoung22222 | Reviewed this property |
Sorry, I don't know if that room will have a beach view. The hotel can tell you that. There is a laundromat on the main floor, and it's expensive. Our room did not have washer and dryer.
0
Votes
Glendall S
16 January 2017|
AnswerShow all 2 answers
Response from JAMAAL W | Reviewed this property |
shuttle
0
Votes
Leonor0822
25 October 2016|
AnswerShow all 5 answers
Response from Monicasdc | Reviewed this property |
Yes !! Very easy.
1
Vote
Room Tips
"Only stay if you can get in the new tower. The other section is old, and not worth the same $$"
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"Go somewhere else"
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"The hotel has a supermarket for snacks."
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"The higher floors offers the best view to the ocean..."
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