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Decameron Marazul

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Decameron Marazul
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1,218 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Reviewed 2 days ago NEW

Very expensive hotel for what you get: No WIFI, No beach, No security box, No good food. If you want to eat in a better restaurant you better get up at 6am everyday to make a line because otherwise everything is booked. What you get is: Rude people at the front desk who charge for everything (Even a single printing...

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Helpful?
Thank Juan Emilio H
Bogota, Colombia
Reviewed 2 weeks ago

The Hotel is comfortable, it´s location is 10 min from the Airport in the Nature. It´s a big hotel with spa service and a beautiful pool, when you can see the seven colors of the sea. The rooms are comfortable with air conditioner and we had some bottles of water for free to brush our teeth. The hotel has an...

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Helpful?
1Thank raguita21
gerenciamarazul, Jefe de servicio al huesped at Decameron Marazul, responded to this review
Google Translation

Buenos dias, Apreciado huesped, Muchas gracias por tomarse el tiempo de hacernos saber cómo fue su estadía, especialmente nos complace...

Bogota, Colombia
Reviewed 21 March 2017

The hotel is excellent, it has a beautiful view of the sea, the breakfasts are great. The rooms are large and comfortable. Something to improve, check in at the desk should be a bit faster. Everything else is spectacular, it is located in a good area close to the city center.

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Helpful?
1Thank smilenaparra
gerenciamarazul, Servicio al huesped at Decameron Marazul, responded to this review
Google Translation

Buenos dias, Apreciado huesped Reciba un cordial saludo en nombre de todo el personal que conforma el hotel queremos agradecerle...

Lauderhill, Florida
Reviewed 8 September 2016 via mobile

We went to enjoyed our vacation.. Everything was very unexpected, the people in the "hotel" we're very rude, they don't have idea what a customer service is, THE AC doesn't work properly, they change our room and I don't know wish one was worse, I felt like a trough my money thru the toilet, the food wasn't good cook, they...

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Helpful?
Thank yanelis0516
Reviewed 26 July 2016

a little bit far away from the center of the city but has a quiet location with an amazing view, friendly staff and fast service, a lot of activities to do in the same place, a lot of drinks and food to chose

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Helpful?
Thank Amy S
Management response:

Dear guest, I really appreciate your comments, this is one of those reviews that make us proud of do what we do!!! I personally shared your appreciations with all the staff to encourage them to keep doing thinks right We hope to see you very soon back here in your home in San andres. Regards, Francisco Lozano General Manager Hotel...

Barranquilla, Colombia
Reviewed 21 July 2016 via mobile

Once again, the DeCameron Mar Azul a great holiday weekend. Pity the weather was overcast and wet, but still a great atmosphere with the people and staff. Toured the island on a 4 X 4 "Mula". Great way to get around on the island. Visited most of the DeCameron hotels on the island to experience their hospitality. All very well...

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Helpful?
1Thank AvrilandAndre
Management response:

Dear guest, I really appreciate your comments, this is one of those reviews that make us proud of do what we do!!! I personally shared your appreciations with all the staff to encourage them to keep doing thinks right and, as you said: Perfect for families and friends of all ages. We hope to see you very soon back here...

Plano, Texas
Reviewed 7 July 2016 via mobile

The customer service was fantastic at this hotel. From the reception, to the 'caja', to the reservations desk and the activities kiosk, all the employees were very friendly and nice. They have a small beach with kayaking, and other sports (wind surfing, water paddle bikes, and others), which were awesome and at no extra cost! Our room was by the...

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Helpful?
1Thank amwilks
Management response:

Dear guest, I really appreciate your comments, this is one of those reviews that make us proud of do what we do!!! I personally shared your appreciations with all the staff to encourage them to keep doing thinks right and, as you said: all the employees were very friendly and nice. We hope to see you very soon back here...

Reviewed 18 May 2016

The hotel is ideal and recommended for family trips because it is a little far from the city. has a beautiful view to the sea and jhony cay. Has two pools and private beach. The hotel has a concert outdoors with events every night, the restaurant is type buffet and eat is very good. but the structure is old The...

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Helpful?
Thank Nicolas B
Management response:

Dear Guest, As the Hotel Manager, I feel very proud of reading this kind of reviews, as they tell us we are doing things right; I will personally share your comments with all staff to encourage them to keep working hard for giving our guest “memorable stays”. We´re glad you´ve enjoyed your stay with us and really appreciate the time...

New York City, New York
Reviewed 28 April 2016

There was a lot of hype leading up to our stay at Marazul. Gotta say, not that impressed. The accommodations and service themselves were alright, it was clean, but a little outdated. The food was nothing spectacular, not what I would expect from a culinary mecca like Colombia. Beach was average as well. lots of nickel and dining you for...

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Helpful?
2Thank Jacob D
Bogota, Colombia
Reviewed 15 April 2016 via mobile

We went for a few days and was awesome, the service, the food, everything was really good, especially because you have a good beach beside the hotel, isn't a public! We had a lot of fun and relaxing moments at the same time!!! I totally recomend the hotel!!

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Helpful?
2Thank MonicaCortesA

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Between the ocean and the thick brushes surrounding it, the Decameron Marazul rises as a first class paradisiac hideaway near the Orange Hill area in San Andres Island. Only 15 minutes from the airport and on the via San Luis, the resort is surrounded by a mangrove forest with a white sand private beach and a spectacular sea tinted with the entire spectrum of blue, contrasting the garden and ample green areas reserved for guests. From here, you may visit the most beautiful keys in the archipelago such as Cayo Acuario and Cayo Haynes which are located right in front of the beach, as well as Rocky Cay only 5 minutes away, with a beach and the only rocky key where we have an exclusive club for you to keep on tanning during your vacations on the various island locations. ... more   less 

Additional Information about Decameron Marazul

Address: Via San Luis No. 30-47 | Interior 100, San Andres Island, Colombia
Region: Colombia > San Andres and Providencia Department > San Andres Island
Price Range: ₹ 14,693 - ₹ 25,132 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Decameron Marazul 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Super Decameron Marazul Hotel San Andres Island
Decameron San Andres
Hotel Style:
#4 Top resorts Hotel in San Andres Island
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Questions & Answers

Here's what travellers have asked, with answers from Decameron Marazul staff and other travellers.
42 questions
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Questions? Get answers from Decameron Marazul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views”
amysT2983YR, 26 Jul 2016 | Read review
“no room is good, pool is loud until 23 pm and in the other way is a dump”
stefan19852016, 10 Feb 2016 | Read review
“Ask for a room on the second floor, they are not musty smelling like main floor rooms.”
  • View opposite direction
  • View towards tennis court
ramblinmanWinnipeg, 13 Jan 2016 | Read review
“Tip: take the money you spend here, go to Jamacia or Cancun (Mexico), feel great about yourself”
arnoldr150, 24 Aug 2015 | Read review
“Some days they do a "pool party" at night until about 10:30PM.”
478mauriciol, 13 Aug 2015 | Read review
5 of 5