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Diez Hotel Categoria Colombia

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#11 of 101 Hotels in Medellin
Certificate of Excellence
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Diez Hotel Categoria Colombia
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675 Reviews from our TripAdvisor Community

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There are newer reviews for Diez Hotel Categoria Colombia
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Showing 283: English reviews
Kansas City
Reviewed 17 March 2015

One of the best hotels I have stayed in. Unique in design, excellent location, amazing views, everyone in the hotel overly pleasant. A short maybe 10 minute walk to the metro. Even the hotel restaurants are nice and reasonably priced which is unusual for the nicer hotels. When checking in, the receptionist noticed on my passport that it was my...

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Helpful?
1Thank Robert F
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear guest Diez Hotel Colombia welcomes your comments, which is very important to our continuous improvement efforts and commitment to our customers. Take us with you because you are already in our hearts. We are not just a Hotel we are an Unforgettable Experience . Best regards

Reviewed 15 March 2015 via mobile

My boyfriend and I reserved three nights at this hotel in Medellin. The customer service was top notch. Daniel, in particular, was incredibly helpful- he helped us to book a tour, gave us suggestions on where to walk/eat, and he helped us to locate a bag that we had accidentally left in the hotel lobby two days before. The only...

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Helpful?
1Thank Kstohs
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. Thank you very much for choosing Mid Ten Colombia as host of his recent trip to Medellin. It is a pleasure to know how much I enjoy their stay with us. Let me thank you for your comments, as they will help us to improve and continue to provide a five star service to our guests. Thanks for...

Lisbon, Portugal
Reviewed 13 March 2015

Overall we enjoyed our stay at Diez Hotel. It is beautifully decorated, it's located within walking distance from a lot of restaurants, bars and shops, and we found the staff friendly and helpful. However, there were a few negative aspects that I have to point out. The internet service is really poor, every time you leave the hotel you have...

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Helpful?
1Thank Viviana D
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Good Morning Diez Hotel Colombia welcomes your comments expressed,thanks for those wonderful words. which is very important to our continuous improvement efforts and commitment to our customers. I hope again to enjoy your company at our facilities best regard

Reviewed 5 March 2015

Firstly, this hotel is located in the Medellin's best district, Lleras. Just outside there are 100s of restaurants, shops and bars within an easy walk. There are many other hotel options also. The hotel rooms are big, however the bathroom design offers limited privacy the beds are covered in a carpet, which is used by previous guests and likely not...

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Helpful?
2Thank OneWorldExplorer
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. We regret what happened during your stay. We are very attentive to solve the problems with each of the areas involved. We hope to present at an upcoming stay. And offer the best service. Best Regards

Wels, Austria
Reviewed 24 February 2015

normally i would give a rating of "very good" but thanks to the unfriendly receptionist (a guy, forgot his name) i have to rate only average. needed to wait for about 20 min. to get my room bcs the receptionist didn´t want to give me a room with view towards the city as requested in one of the top floors....

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1Thank sauraumpfa
Management response:

Dear guest Diez Hotel Colombia welcomes your comments, which is very important to our continuous improvement efforts and commitment to our customers. Take us with you because you are already in our hearts. We are not just a Hotel we are an Unforgettable Experience . Best regards.

Princeton, New Jersey
Reviewed 24 February 2015 via mobile

Modern amenities with a very Colombian feel. First I should say all rooms have an amazing view. And since the floors start from the 6th floor, you can't go wrong. Each floor is dedicated to a different region of Colombia- so the decor is slightly different and there are even window cases displaying each regions details. I loved it because...

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Helpful?
1Thank GISELLA R
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. First of all let me thank you for choosing Diez Hotel Categoria Colombia. Our mission is to make your stay as perfect as possible exceeding the expectations of our guests at all times and it is with great satisfaction that thanks to feedback we fulfill during your stay. It is thanks to the dedication and commitment of our...

Los Angeles, California
Reviewed 16 February 2015

Pros: - Moderate breakfast service - Pleasant and clean sauna and stream bath - Good views from room - Fast room service Cons: - Poor and spotty internet service - Uncomfortable bed - Rooms lack any personality - Constant issues with door key - Very mediocre service quality - Limited Gym facilities

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3Thank tomypro
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. We regret what happened during your stay. We are very attentive to solve the problems with each of the areas involved. We hope to present at an upcoming stay. And offer the best service.

Palo Alto, California
Reviewed 26 January 2015

The Diez Hotel is a great deal in the heart of the part of Medellin where you want to stay, El Poblado, which is a fun, very safe, charming part of town with loads of bars, restaurants, parks, galleries, shops, nice architecture, and great views towards the rest of the city. The area is definitely where you want to be...

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Helpful?
2Thank H S
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Good Morning Diez Hotel Colombia welcomes your comments expressed,thanks for those wonderful words. which is very important to our continuous improvement efforts and commitment to our customers. I hope again to enjoy your company at our facilities best regard

Reviewed 14 January 2015

Lets start with the positives: Fantastic location and some good facilities inc. steam room and sauna. The negatives: Very rude and unfriendly staff who made us feel very unwelcome. The rooms are dated. House keeping took up to 3-4pm on some days. Additional towels and robes required multiple phone calls and took up to 2 hours (we spoke Spanish). The...

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Helpful?
1Thank Yas K
Katherine T, Directora E-commerce at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. We regret what happened during your stay. We are very attentive to solve the problems with each of the areas involved. We hope to present at an upcoming stay. And offer the best service. Best Regards Katherine Tobón Directora de Mercadeo Electrónico 574-4-4481034

Detroit, Michigan
Reviewed 13 January 2015

Positives - location is in the trendy El Poblado near the park, restaurants and shops with great views on either side. The breakfast is plentiful and options are good, rooms were clean but average in size and layout. Bellman was very helpful. Negatives - We had some serious issues at initial check-in with our request to have a queen size...

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Helpful?
2Thank JediKyle
Katherine T, Directora E-commerce at Diez Hotel Categoria Colombia, responded to this review
Google Translation

Estimado Huésped. Lamentamos mucho lo sucedido durante su estadía. Estamos pendientes de reunirnos con cada una de las áreas involucradas...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Diez Hotel Categoria Colombia

Address: Calle 10A 34-11, Medellin 05001000, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: ₹ 4,399 - ₹ 16,311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diez Hotel Categoria Colombia 4*
Number of rooms: 115
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Medellin
#3 Spa Hotel in Medellin
#4 Business Hotel in Medellin
#6 Romantic Hotel in Medellin
#8 Family Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from Diez Hotel Categoria Colombia staff and other travellers.
12 questions
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New York
1 month ago
Dallas, Texas
4 months ago
Las Vegas, Nevada
over a year ago

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Questions? Get answers from Diez Hotel Categoria Colombia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles ThatGuyDom, 6 Oct 2016 | Read review
“Top floors offer better views.”
 of 5 bubbles freeeb, 29 Sep 2016 | Read review
“No balcony”
 of 5 bubbles KaliRK, 13 Sep 2016 | Read review
“The ones with the hammock have nice views.”
 of 5 bubbles sanjuanseagull, 9 Sep 2016 | Read review
“Ask for a City View preferably on the 3rd floor or above.”
  • Best part of the hotel. Otherwise, book with caution.
 of 5 bubbles eugeney370, 23 Jun 2016 | Read review
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