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Gran Hotel

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#6 of 101 Hotels in Medellin
Certificate of Excellence
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320 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 August 2016 via mobile

I stayed here 4 nights. I would say the room itself was very nice. Good space and clean and secure. There was a balcony that looked out onto the front of the hotel which was very noisy early in the morning and late at night, even with the door closed. Breakfast was included and ok, but nothing special. My big... More 

Helpful?
Thank cyclotrekker
Servicio al Cli... G, Director Comercial at Gran Hotel, responded to this review

Dear "cyclotrekker". We greatly appreciate your comments. We regret what we mentioned about noise, however it is unusual for our guests express this situation. The normal American style breakfast consists of coffee, tea or milk, fruit or fruit juice, eggs (varied every day), bread or toast and jam or butter; ours besides the above includes cereal, yogurt, cheese and corn... More 

Lund
Level Contributor
261 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 2 August 2016 via mobile

We stayed couple of days at Grand Hotel Medellin. It is a very old hotel from, I would say the 70 thies and it is not refurbished since. The room is simple and it is quite clean. You can't get it more clean due to the overall status. We had a balcony that was nice. The staff is very ok... More 

Helpful?
Thank goldmann
Servicio al Cli... G, Servicio al cliente en gran hotel at Gran Hotel, responded to this review

“Dear Goldmann, We greatly appreciate your comments. We deeply regret that you´re not informed about the numerous renovations and adaptations that the hotel has had in over 50 years of operation make it a benchmark for hospitality of our beloved Medellín. Our team in which is included personnel with knowledge of english is in training and further reinforcement on issues... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 June 2016

Great service and warm staff that went the extra mile to help my family in our accommodations. Older building with some minor imperfections but clean. Simple breakfast buffet style, we love the pineapple and the coffee. We stay in room 711 and requested an extra bed on a superior standard

Helpful?
3 Thank Yvonne H
Servicio al Cli... G, Servicio al Cliente at Gran Hotel, responded to this review
Google Translation

Yvonne H. Agradecemos sus comentarios. Continuamos trabajando para ofrecerle más y mejores servicios. Gracias por visitar nuestra querida ciudad y... More 

California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 May 2016

The hotel is really trying hard to be a "Grand Hotel". It is located in the downtown area, near many restaurants and commercial centers. You won't find too many gringos here at all, but if I wanted to be with gringos, I would stay home! It's totally safe during the daytime, and as all experienced travelers know, you must be... More 

Review collected in partnership with this hotel

Helpful?
Thank Steven_el_Gordo
Sara C, Servicio al cliente at Gran Hotel, responded to this review

Steven_el_Gordo. As you could see, our location lends itself to be able to enjoy different tourist activities and entertainment. Medellín is a city that has people of different backgrounds and cultures, and exploring the city you can find from all continents. Agree that our city (such as several in the world) is transforming its Center, to make it a place... More 

Phoenix
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 February 2016 via mobile

I stayed here two nights. I was very pleased. Nice hot water with pressure when I wanted it. I stayed in room 1105 which has a nice balcony with cool views. Everyone was really nice and friendly. Room has a safe. Room had no AC but they have a humidifying fan which kept the room nice a cool. I slept... More 

Helpful?
1 Thank Maughaum
Sara C, Servicio al cliente at Gran Hotel, responded to this review

Maughaum Thank you for your good comments about our Gran Hotel Medellin. It's good that during your stay you enjoyed the comfort in the rooms and the service provided by our hosts. We are pleased that the time was shared with us his complete satisfaction; It will be very pleasant for all our staff serve you again. We want to... More 

Ajijic, Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 September 2015

This hotel is located downtown and a little noisy but not bad. The staff is great. The room is good, but not great. The breakfast was OK. The price was right. Sure, you can stay at a hotel for $200 a night, but why. For the money I liked the place.

Review collected in partnership with this hotel

Helpful?
1 Thank ajijicartist
Jose U, Customer Service at Gran Hotel, responded to this review

Ajijicartist We appreciate the time you took to post your opinion on TripAdvisor . It's good for all our hosts who stay was successful and that you enjoyed our facilities . We hope soon ! More 

Edinburgh
Level Contributor
123 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 8 August 2015

I was so happy with my stay at Gran Hotel that I sought out the manager before leaving him to thank him personally. After a couple of my compliments, he joked, "Well, we're not a seven-star hotel!" The Gran is not 7-star. It's not even five. What it excels in is hospitality. I had arrived after checking out some prices... More 

Helpful?
2 Thank TheBigStick
Jose U, Customer Service at Gran Hotel, responded to this review

TheBigStick We look forward to your full and detailed review on our TripAdvisor Gran Hotel Medellin . It is a pleasure in our recepción agent Brenda , of our Commercial Director, and other members of our family have made a cozy stay . They like our room this the Junior Suite with all its attachments Hague Sido your total satisfaction... More 

2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2015

Gran Hotel is a beautiful Hotel with a very good service. The staff is very kind and helpful. The people who work in the restaurant are amazing, especially Ms. Maria Stella and Deisi. Thank you to everybody for this wonderful experiece.

Helpful?
2 Thank BasirAhang
Jose U, Customer Service at Gran Hotel, responded to this review

BasirAhang It is a pleasure as receive good comments from our dear guests . We are pleased that you enjoyed our facilities and that all staff have attended him as he deserves , especially our host Sor Maria and Deisi . It is a pleasure for the whole family to continue generating Grand Hotel in wonderful experiences you hopeyou soon... More 

Toronto, Canada
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 June 2015 via mobile

We stayed here for two nights and could recommend this hotel for the right price. On the plus side, you get a nice size room with black out blinds and a large shower. The included breakfast was well done and the restaurant staff were helpful and pleasant. On the negative side, the location is downtown but in a somewhat dangerous... More 

Helpful?
Thank 937Joe
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2015 via mobile

Stayed for 4 nights, great service. Staff is really helpful and friendly, except for 1 guy but he was a little busy at the moment I needed him so that's fine I guess. Great food location is really convenient. 5/5 and I will probably stay here in my next visit.

Helpful?
2 Thank Carloscaa9

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
THE HOTEL IS A VERY NICE PLACE WHERE EMPLOYEES TREAT YOU VERY NICELY, YOU CAN LITERALLY WALK TO MANY NICE PLACES, SUCH AS THE MUSEO DE BOTERO, METRO (PUBLIC TRANSPORTATION) RESTAURANTS, BARS, BANK, HOSPITALS, ETC. THE HOTEL HAS BEEN RECENTLY UPDATED; IT HAS A NICE POOL, AND CAFE-BAR. THE HOTEL RESTAURANT AT THE 2ND FLOOR SERVES VERY GOOD FOOD, ALMOST ADICTIVE, AND VERY AFORDABLE. IF YOU ARE GOING TO MEDELLIN, YOU SHOULD TRY THIS HOTEL. GOOD LUCK! ... more   less 

Additional Information about Gran Hotel

Address: Calle 54 No. 45-92 | Av. Oriental x Caracas, Medellin 050012, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: ₹ 3,272 - ₹ 5,090 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Hotel 3*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#2 Family Hotel in Medellin
#6 Business Hotel in Medellin
#7 Best Value Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel staff and other travellers.
7 questions
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See all questions (7)

Questions? Get answers from Gran Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book directly in their home page”
  • bathroom
  • room w/ extra bed added
  • room air conditioner
  • Room with 2 beds ( thanks staff of Grand hotel)
  • Bath with clothes line and good water pressure
 of 5 bubbles yvonneh236, 19 Jun 2016 | Read review
“Ask for a room on the 12th floor, with a balcony, and you will be very pleased. Very quiet. No noise from the street or other guests. ”
 of 5 bubbles Steven_el_Gordo, 31 May 2016 | Read review
“Get a room higher up.”
 of 5 bubbles ajijicartist, 7 Sep 2015 | Read review
“have a look at some rooms first!”
  • The bedroom (also includes chairs and other good quality furniture)
  • Bathroom suite
 of 5 bubbles TheBigStick, 8 Aug 2015 | Read review
4 of 4
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