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Gran Hotel

Traveller (46)
Room & Suite (119)
Dining (22)
Certificate of Excellence


Certificate of Excellence
The Hotel Is A Very Nice Place Where Employees Treat You Very Nicely, You Can Literally Walk To Many Nice Places, Such As The Museo De Botero, Metro (public Transportation) Restaurants, Bars, Bank, Hospitals, Etc. The Hotel Has Been Recently Updated; It Has A Nice Pool, And Cafe-bar. The Hotel Restaurant At The 2ND Floor Serves Very Good Food, Almost Adictive, And Very Afordable. If You Are Going To Medellin, You Should Try This Hotel. Good Luck!
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Room service
Free parking
Airport transportation
Banquet Room
Business Centre with Internet Access
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
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Popular mentions
Hotel is located in a nice area, in a few minutes walk from good restaurants and cafeterias. If you are new to the city, a couple of city landmarks (like museum of Antioquia) are in a close vicinity. At first check in process was very slow, it took about 40 minutes for 6
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Response from GranHotelMedellin1, Director de Relaciones con Clientes at Gran Hotel
Responded 5 Jun 2018
Thank you Kristine for leaving us your comment. We see many positive things and, of course, things to improve, in some cases with the communication of their concerns, in others with improvements in our service. We regret that the check-in process has been so long (usually it does not take more than 3 or 4 minutes per person), it is not normal for us to read that our staff does not speak English, as there is always one person in each shift trained to talk and answer questions in your language, I recommend that you approach the customer service office next time, where they can help you with that kind of inconvenience. In addition, informing the staff about the inconveniences found in the room to carry out the respective maintenance process, helps us to improve with this type of actions. As for the notification of the towels is simply a courtesy, but of course in cultural differences can be an offense, really there is no intention, and if they need more towels or things like that there will be no problem in providing them. Finally, we regret that the restaurant service has not been to your liking, in fact our quality standards are constantly improving, and we can assure you that our breakfast is one of the most balanced and varied in the sector. As for dinner, we would appreciate that they were much more detailed in the reasons why it has not been to your liking, if you wish you can send us an email to: servicioalcliente@granhotel.com.co explaining the reasons, this would be very appreciated by us. finally we thank you for choosing us, and we wait for you again, it will always be a pleasure to serve you and each visit will be much better than the previous one. bye.
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The hotel is in downtown Medellín, probably in one of the busiest locations, so the noise of the traffic was terrible. I made the mistake to ask for a room with balcony, and that made worst the situation. The staff was very nice, mostly the guys at the parking lot. Room was
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Review collected in partnership with this hotel
Response from Servicio al Cli... G, Servicio al cliente at Gran Hotel
Responded 28 Mar 2018
Good evening carcalumo Initially we thank you for taking the time to write us your comment, it is very important for us, to know the things that there are to improve, we regret your wait to use the elevators, it is really something sporadic that is not regular in our service. Regarding the noise of the room it is always possible to request a change that will improve your conditions, just simply request it or inform to hotel staff , we hope the rest of your experience has been positive. See you later, always welcome.
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It seems to be the best (only) option in downtown Medellin. The staff were very friendly and eager to help. The room while very simple was always clean. The breakfast while free was not very good, I expected better coffee (tinto) since Columbia produces such fine beans and the
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Review collected in partnership with this hotel
Response from Servicio al Cli... G, Servicio al cliente at Gran Hotel
Responded 24 Aug 2017
We appreciate your comments. Gran Hotel Medellin is in a process of continuous improvement to guarantee a better experience during your stay, our food and beverage department will continue working to offer a better quality in all its aspects. We look forward to your next visit soon.
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The service at this hotel was excellent, and they provided three nutritious and generous meals a day. The room and bathroom were also comfortable and clean. It was also nice and close to some great attractions, such as the Botero sculptures and the museum featuring his
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Response from Servicio al Cli... G, Servicio al cliente at Gran Hotel
Responded 4 Aug 2017
Dear Maria Thank you for giving us your opinion about the Gran Hotel Medellin experience. We are pleased to know that our service has been to your liking, just as the rooms have fulfilled your expectations in terms of comfort and cleanliness, we regret the inconvenience caused by the noise outside the hotel, in the next occasion we can offer you a room on the inner side of the hotel to minimize noise and ensure a comfortable and pleasurable rest. We hope to visit again, see you soon.
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Muy atentos, siempre amable i listo para ayudar. They where always ready to help. the breakfast was good en the rooms where clean. The hotel was clean and all the personal that we meet where nice with a smile always ready to help.
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Review collected in partnership with this hotel
Response from Servicio al Cli... G, Guest service at Gran Hotel
Responded 23 Jun 2017
Hi Chandrika. We are thankful for your comments about your experience with us, we're happy for give to you A quality stay and many times worth repeating. We hope you will always be welcome
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGran Hotel
The Standard Superior Room at the Gran Hotel
Professional photo exclusively commissioned by TripAdvisorGran Hotel
The Standard Superior Room at the Gran Hotel
Professional photo exclusively commissioned by TripAdvisorGran Hotel
The Standard Room at the Gran Hotel
Professional photo exclusively commissioned by TripAdvisorGran Hotel
The Junior Suite at the Gran Hotel
how close are you to parque lleras?
Dear Shane D, thank you for contacting us, we are located at the best area of downtown Medellin around 15 minutes by car to parque lleras; you can find museums, theatres, shopping centers, restaurants and all you need near to us. Be welcome to our beautiful city and Gran Hotel Medellin. We will be waiting for yourcomments.
0 votes
Tweety1957 Cordial saludo, El costo de la habitación para una persona es de $162.760, para dos es de $189.800 (pesos colombianos); estas tarifas incluyen impuestos, seguro hotelero y la utilizacion de todos los servicios del hotel. El transporte Aeropuerto-Hotel-Aeropuerto del hotel es para minimo cuatro personas. También tenemos a su disposición taxis de confianza del hotel. El desayuno consiste en tres variedades de frutas, arepa, quesito, pan, corassan, variedad de huevos diarios, cereal con yogur o leche, jugo de naranja y bebida caliente; este ofrecido en linea rapida. La comida ofrecida en el restaurante es comida colombiana a la carta, menú ejecutivo diario. Para mayor información comuniquese al teléfono (574) 513 44 55 o al número celular 316 482 4343 Esperamos su visita en nuestra amada Medellín y recuerde que para Gran Hotel es un gusto atenderle. Feliz día.
0 votes
El precio es por noche la habitación o por persona
Hola buen día, el valor es por noche por persona.
0 votes
Show all answers
Buenos dias Lucremore09 Inicialmente queremos agradecerle por ser su opción de alojamiento en Medellin. Por el momento tenemos disponibilidad de habitaciones para las fechas que nos indica, nuestra tarifa por noche/habitación en estas fechas es de 49 dolares (tasa de cambio actual). Esta tarifa no incluye impuestos, no incluye seguro hotelero. Incluye desayuno tipo americano, acceso a todos nuestros servicios (zona húmeda, parqueadero, red wifi, sala de internet, cambio de moneda, entre otros.) Si desea mas informacíon puede escribirnos via whatsapp al numero +573164824343, escribirnmos a facebook, nos encuentra como Gran Hotel Medellin.
0 votes
Buenos días apreciada yari enith g. Muchas gracias por ponerse en contacto con nosotros. Efectivamente ofrecemos el servicio con un mínimo de 4 personas sujeto a disponibilidad del vehículo al momento de la solicitud. El trayecto aeropuerto - hotel no tiene ningún costo; el regreso hotel - aeropuerto tiene un costo de $60.000/mínimo 4 personas, valor que puede variar de acuerdo a la hora del servicio y al número de personas a movilizar. En caso de tratarse sólo de una persona contamos con un conductor de confianza para apoyarle con su transporte. Le esperamos. Bienvenida al Gran Hotel Medellín!.
0 votes
"Ask for a quiet room. Hotel is located on a large avenue, morning traffic is very noisy."
"Do not ask for the ones with balcony."
"Quiet rooms are available, ask the front desk."
"Book directly in their home page"
"Ask for a room on the 12th floor, with a balcony, and you will be very pleased. Very quiet. No noise from the street or other guests. "
US$ 31 - US$ 58 (Based on Average Rates for a Standard Room)
ColombiaAntioquia DepartmentMedellin
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