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Hotel San Fernando Plaza Medellin

616 reviews
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Traveller (188)
Room & Suite (203)
Dining (54)
Overview
  • Excellent44%
  • Very good32%
  • Average14%
  • Poor5%
  • Terrible5%
Travellers talk about
“wet zone”(2 reviews)
“grand suite”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (616)Write a Review
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Show reviews that mention
All reviewsgreat view and locationwet zonegrand suitestandard hotelbreakfast buffetslow wifihuge balconyel pobladonice lobbygolden milewonderful hotelfine hotelwalking distancedann carltonstars hotelsanta fea nice place to stay
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1 - 5 of 194 reviews
Reviewed yesterday

February 17th 2018. Its a big tower worn out hotel what has seen its better days. Check in was reservedly friendly as most of the customer service tends to be in Colombia. Room had a chipped sink, there was tuck tape holding on something on...More

Thank Aikipoiss
Reviewed 1 week ago via mobile

I just stayed at this hotel 2 days ago. Experienced that no one ever checks the rooms to see if they are in good condition. Small issues as lamps working, the shower head working fine, the toilet flushing correctly are not part of their routine....More

Thank Soniadelae
Response from Alexander B, Director de Relaciones con Clientes at Hotel San Fernando Plaza MedellinResponded 5 days ago

Thank you for your recent stay and for taking the time to bring to our attention the details of your experience. Needless to say, we will investigate the issues you raised so that we can make the necessary corrections. We work 24/7 in order to...More

Reviewed 2 weeks ago via mobile

As a Rewards member I was thrilled a Marriott hotel was finally available in Medellin! However I was shocked and amazed that there were so few associates that spoke English. The hotel is very new (some areas are still under construction) with an excellent location,...More

Thank reparrin
Response from Alexander B, Director de Relaciones con Clientes at Hotel San Fernando Plaza MedellinResponded 1 week ago

Dear Guest We love our new neighbors but we definitely love even more our guests, this is why I'd like to invite you to stay here at the Hotel San Fernando Plaza so you could experience the kindest service in town with English speaking staff,...More

Reviewed 3 weeks ago

This hotel seems to advertise itself as 4 stars but I wouldn't consider it that. Pros: Comfortable beds Walking distance to the heart of El Poblado Breakfast was hit or miss but decent overall Cons: Staff wasn't very warm Slow WiFi No coffee or ironing...More

Thank KTR79
Response from Alexander B, Director de Relaciones con Clientes at Hotel San Fernando Plaza MedellinResponded 3 weeks ago

Dear guest. Thank you for your recent stay and for taking the time to bring to our attention the details of your experience. During the last ten years we have been working with the aim of guaranteeing the quality of a five-star hotel (a category...More

Reviewed 24 December 2017 via mobile

I stayed hotel San Fernando plaza Medellin. Great location close by to fine restaurant & other social events. I enjoyed the breakfast staffs, they went far & beyond to service. Definitely, you will enjoy breakfast. I do have mixed feeling. One of the staff sold...More

1  Thank Shumeye M
Response from Alexander B, Director de Relaciones con Clientes at Hotel San Fernando Plaza MedellinResponded 26 December 2017

Dear guest. We feel very proud to see your satisfaction with your last stay with us in Medellin, thank you for those wonderful remarks, our breakfast is indeed one of the most wanted in town for its variety, our location is privileged within the "Golden...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 83 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Medellin
#8 Family Hotel in Medellin
#8 Luxury Hotel in Medellin
#9 Spa Hotel in Medellin
#10 Business Hotel in Medellin
#10 Romantic Hotel in Medellin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 83 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Medellin
#8 Family Hotel in Medellin
#8 Luxury Hotel in Medellin
#9 Spa Hotel in Medellin
#10 Business Hotel in Medellin
#10 Romantic Hotel in Medellin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (188)
Room & Suite (203)
Dining (54)
Pool & Beach (36)
Amenities (16)
Family and Play Areas (7)
Business Centre & Event Rooms (3)
Questions & Answers
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Jeremy H
30 December 2016|
AnswerShow all 2 answers
Response from Robert B | Reviewed this property |
Every time I've stayed, my room, which was extremely spacious, had a queen size bed...
0
Votes
Jay F
11 December 2016|
AnswerShow all 3 answers
Response from 358mildredn | Reviewed this property |
When make your reservation online you can select the type of room and bed that you want. The beds are good.
0
Votes
SandraM D
17 October 2016|
AnswerShow all 2 answers
Response from Cole8808 | Reviewed this property |
No, no DVD players.
0
Votes
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Room Tips
"Ask for non construction side"
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"Traditional room with private bathroom, service of three meals included."
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"free breakfast is a wonderful addition."
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"5 min near parque lleras."
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