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Hotel San Fernando Plaza Medellin

Traveller (228)
Room & Suite (213)
Dining (51)

About

Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Five-star luxury hotel located in the Financial District of Medellín that combines comfort and world-class service. Its privileged location allows our guests to visit shopping centers, bookstores, coffee shops and the most exclusive restaurants in town within walking distance. Enjoy spacious rooms with king size beds, comfortable mattresses and beautiful views to the city or our pool. Do not miss the GrandSuite rooms with a living room and a wonderful terrace with panoramic views of the city. In the restaurant Spezia (located on the 8th floor) our guests and visitors can delight their palates with an avant-garde gastronomic offer, accompanied by the most exquisite variety of wines and excellent service. The menu has been delicately prepared by our Chef Sebastián Ramírez who holds the title of Chef Revelación de Colombia. Relax in our pool area where you can find as well the sauna, Turkish bath, gym and a full-service spa. We pride ourselves on our international awards.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
686Reviews
558Photos
13Q+A
45Room tips
Traveller rating
  • 285
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  • 99
  • 45
  • 40
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Popular mentions
This was a really comfortable place to stay right in the heart of El Poblado, with walking distance to numerous restaurants. Easy to get from the hotel to major sites by taxi as well. The staff here is professional if not overly friendly. My only concern here is the quality
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Response from Hfernanda, Marketing Digital at Hotel San Fernando Plaza Medellin
Responded 16 Jan 2019
Dear Guest, Receive a cordial greeting, we appreciate your comment and we offer our sincere apologies for the inconvenience caused, we pay attention and serve as feedback to take it into account. We reiterate our apologies and we hope to have your visit again.
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+1
We stayed 5 nights at this hotel and we did not encountered any issues at all. The people in Medellin are just so helpful, attentive and always willing to go their way to make sure you are satisfied. The only thing I won’t recommend is the spa which is not nearly a half star.
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Response from Hfernanda, Marketing Digital at Hotel San Fernando Plaza Medellin
Responded 20 Dec 2018
Dear Guest, For us, your comments are very important because they complement our Quality process, we thank you for helping us to perfect every detail. In advance, we apologize for any inconvenience and hope to have the opportunity to serve you again to provide a luxury service. Regards
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+2
Definitely not a five star hotel, not even close. It’s a nice hotel in a nice part of the city. Many restaurants and malls nearby. On the higher priced side for Medellin. I liked the rooms and bed. Restaurant staff is great. Restaurant is way too small for the amount of people
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Response from Hfernanda, Marketing Digital at Hotel San Fernando Plaza Medellin
Responded 17 Dec 2018
Dear Guest, We thank you for the time you spent to write your opinion and we sincerely offer you an apology. Your opinion is crucial in our Quality policy that is based on continuous improvement, your observations have been taken into account in the responsible departments. We hope to have the opportunity to assist you again in your next visit to the city of Medellin, to provide an exceptional service. Regards.
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If you've ever been an actual 5 star hotel you'll imeadiatly realize this isn't one of them. Far from it. Front desk staff simply put, not welcoming not professional and just plain unfriendly as well as a few of the bell hops. The rooms where kind of retro 80s with stero
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Response from Hfernanda, Marketing Digital at Hotel San Fernando Plaza Medellin
Responded 12 Dec 2018
Dear Guest, We thank you for the time we spend writing your opinion and in advance we offer sincere apologies. Your opinion is crucial in our Quality policy that is based on continuous improvement. You can give your name and date of stay to be able to contact us! Regards
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I stayed in the hotel for around seven days. The location of the hotel is amazing, but the room had some issues: the toilet kept making noises throughout the night, and around the fourth day, the ceiling began to leak and all my things got wet. The food was good, and the staff
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Response from Hfernanda, Marketing Digital at Hotel San Fernando Plaza Medellin
Responded 12 Dec 2018
Dear Guest, We thank you for the time we spend writing your opinion and in advance we offer sincere apologies. Your opinion is crucial in our Quality policy that is based on continuous improvement. We hope to have the opportunity to assist you again in your next visit to the city of Medellin, to provide you with exceptional service. Regards
Read more
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Photo provided by managementHotel San Fernando Plaza Medellin
Photo provided by managementHotel San Fernando Plaza Medellin
Photo provided by managementHotel San Fernando Plaza Medellin
Photo provided by managementHotel San Fernando Plaza Medellin
Photo provided by managementHotel San Fernando Plaza Medellin
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Every time I've stayed, my room, which was extremely spacious, had a queen size bed...
0 votes
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When make your reservation online you can select the type of room and bed that you want. The beds are good.
0 votes
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No, no DVD players.
0 votes
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Hotel does not offer (airport) shuttle service... Strongly urge you NOT to take a (regular) taxi from airport to hotel... Contact hotel, prior to your scheduled arrival, arrange for a driver to pick you up. insist on driver to have a sign with your name; this way when you come out of the terminal, you can identify driver easily, as there will be MANY taxi drivers hustling for your business..
0 votes
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Yes, its a comfortable and convenient hotel located in a safe spot within a small shopping complex. Walking distance to restaurants and cafés. English speaking staff. When I was there there was some work going on in the pool area which was a minor nuisance. PS, its never Columbia, always Colombia.
2 votes
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123
"overlooking pool side was quiet and pretty"
"The Gym is fantastic"
"Try those rooms with views to the pool, they're quieter "
"Ask for non construction side"
"Traditional room with private bathroom, service of three meals included. "
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PRICE RANGE
US$ 75 - US$ 194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san fernando plaza medellin
LOCATION
ColombiaAntioquia DepartmentMedellin
NUMBER OF ROOMS
167
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