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Hotel Internacional Casa Morales

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Carrera 3 No. 3 - 47 Barrio La Pola, Ibague 472 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (78)
Room & Suite (8)
Pool & Beach (5)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 04/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Internacional Casa Morales
Updated 04/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 25 hotels in Ibague
Location
Cleanliness
Service
Value
The Hotel Internacional Casa Morales is a 4 star hotel in Colombia situated in the lovely city of Ibagué, known as the capital city of the Tolima region near central Colombia. If you are planning a visit to Ibagué during your Colombia holiday with your friends and loved ones, then the Hotel Internacional Casa Morales is for you. This warm and inviting resort is full of deluxe amenities and services to ensure you have an unforgettable holiday. Guests are welcome to take a dip in the swimming pool and visit the luxurious spa that offers a sauna, Turkish bath, as well as massage and salon services.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Babysitting
Meeting rooms
Wifi
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Spa
Concierge
Currency exchange
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
130Reviews2Q+A1Room tip
Traveller rating
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Cosmopolitan264877 wrote a review Oct 2016
New York City, New York10 contributions
+1
The staff was excellent, especially Daniela in the front desk. She was very courteous and proffesional. After every answer and response she replied with a smile.👍🏽. The rooms were very clean and made everyday. The swimming pool was super clean. The breakfast was good, especially the traditional Ibague breakfast. If you are going to order room service from the restaurant order the picada it's amazing.🔥The spa massage was decent. Located close to the center of the city, walking distance. Would stay here again. I enjoyed my stay. On the other hand, I didn't like the shower heads in the bathrooms, they need upgrading. I didn't like the smell of hydraulic fluid in the elevators. They need and exhaust fan. I didn't like when my son accidently broke a small 3 inch bird made of ceramic and they charged me $50,000 pesos for something that was like $10,000 pesos. Once again Daniela felt really bad about charging me for the ceramic bird. She did her best to speak to the manager about the situation but I will get over it, not a big deal. Overall, had a great experience.😀🇨🇴
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Date of stay: September 2016Trip type: Travelled with family
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Response from hotelcasamorales, Director de Relaciones con Clientes at Hotel Internacional Casa Morales
Responded 20 Oct 2016
Cordial saludo El presente es para agradecerle por la calificación que le brinda a nuestro hotel en la página tripadvisor; esto nos sirve para mejorar aún más ya que el servicio de nuestros colaboradores y la infraestructura de nuestro hotel es lo que hace a la empresa, Nos alegramos de todo corazon que usted apesar de las dificultades que no han de faltar se sienta feliz de su estadia aun asi mejoraremos dia tras dia para que la proxima vez que nos vsite se sienta mejor atendido. Esperamos vuelva pronto, Feliz tarde.
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flutterbyrp wrote a review Apr 2016
Libano, Colombia1 contribution2 helpful votes
I made a reservation to bring my friend to the Casa Morales Spa for her 30th birthday to receive a relaxing massage and chocolate therapy. We are greeted with a smile upon entry in the hotel lobby-and directed towards the Spa. We walk into the hair salon/spa area and did not feel welcomed. I recall there specifically only being one of the Spa staff members smiling and treating us with respect and I believe that she was the manager- the other woman did not seem to look forward to working. They asked us to change and go into the turkish bath to open our pores. We sat in the turkish bath for less then what seemed like 2 minutes and they asked us to come out of the bath and that they were going to get started right away. The chocolate therapy- they put chocolate on our bodies- it dried- and then we bathed in a shower with a very dis-functional shower head that took a lot of the relaxation I had just sunk into- away. The relaxing massage- I was cold from the shower from the chocolate therapy and there were no blankets offered. During our session- there was construction going on in the next room! Metal bars were being dropped and it was really disturbing to what is supposed to be a relaxing massage. The staff was having conversations with one another during the massage. There are huge bamboo curtains hanging as their 'door' in the entrance of the spa- despite the beautify of the curtains- I found them also very disturbing during my therapies. The staff would use it to come in and out of the spa and that mixed with their loud communication- was quit frustrating. Therapies were over- didn't feel great! They walked us to a jacuzzi that was almost cold- I got it for 1 minute and decided it was cold so got out. We then were invited into the turkish bath at the end- and that was the nicest part of our experience! Was being able to sit, relaxing, without interruption. I live about an hour away permanently and was looking for a good spa nearby- well- this one isn't it. And it made me a little timid to try others in the area. I do not recommend this Spa- I did not explore the hotel- it looked great! Hopefully the Spa team can debrief this comment and try to be more aware of each individual client walking into their space to relax and not experience what my friend and I experienced on her birthday.
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Date of stay: April 2016
Location
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Trip type: Travelled with friends
1 Helpful vote
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chris7wade wrote a review Feb 2015
Portland, Oregon55 contributions12 helpful votes
I really enjoyed my stay at the Hotel Casa Morales. The rooms are clean and comfortable. Plus there is an amazing view of the surrounding mountains. There is a spa, gym, pool, and free wifi. The wifi is spotty at times and some rooms have poor reception. It is best to ask when booking a room about the wifi.
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Date of stay: February 2015Trip type: Travelled on business
1 Helpful vote
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SteveO wrote a review Dec 2014
Toronto, Canada139 contributions117 helpful votes
I am here now for a week, it was recommended b y locals as the place to stay. Not many tripadvisor reviews to go on, but in comparison to the many hotels I have stayed its a 3 star.Having said that rooms are clean, well appointed, and comfortable., I especially enjoy the balcony over looking the lush mountain vista... spectacular. The lobby, pool, area, and service within are very good. Food with the included breakfast has great service and very tasty offerings. The WiFi is OK so far, not fast but not slow. Better on cell phones than tablets or laptops I notice. Good business address for meetings etc. All over I am enjoying my time here, I would recommend.
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Date of stay: December 2014
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Trip type: Travelled on business
Room Tip: Ask for rooms on the outside, not facing the pool area.. the outside rooms have great views of...
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Pilar-F wrote a review Dec 2012
Bogota7 contributions11 helpful votes
I didn't like this hotel at all. It is one of the most expensive on the city and the service was pretty bad. We reserved a room for 3 people, they charged us for 3 people but when we arrived it had only 2 beds! Then we asked for a change and this new room didn't have a fridge and the safe wasn't working. I was told that it was going to be fixed in a week! mmm.. There was also more people complaining for the same things.. Also, our shower had this big window where you could be watched from outside!!!! They said that it was because it was a "ecological hotel" haha
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Date of stay: December 2012
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Trip type: Travelled with family
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PRICE RANGE
US$ 43 - US$ 61 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaTolima DepartmentIbague
NUMBER OF ROOMS
131
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Frequently Asked Questions about Hotel Internacional Casa Morales
Which popular attractions are close to Hotel Internacional Casa Morales?
Nearby attractions include Catedral Primada de Ibague (0.7 km), Plaza de Bolivar (0.7 km), and Museo de Arte del Tolima (0.4 km).
What are some of the property amenities at Hotel Internacional Casa Morales?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Internacional Casa Morales?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Internacional Casa Morales?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Internacional Casa Morales?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Internacional Casa Morales?
Conveniently located restaurants include Jus'so Cafe, Sonata Cafe Coctel, and Sonata Café Lounge.
Are there opportunities to exercise at Hotel Internacional Casa Morales?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Internacional Casa Morales?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Internacional Casa Morales have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hotel Internacional Casa Morales accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.