We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sonesta Hotel Ibague

Save
Share
Carrera 8 # 57-57 Acqua Shopping Center, Ibague 730007 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
Hotels.com
Snaptravel
US$ 66
US$ 52
View Deal
SAVE US$ 14
Travelocity
Orbitz.com
HurbUS$ 66
View all 14 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (90)
Room & Suite (11)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 26/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 25 hotels in Ibague
Location
Cleanliness
Service
Value
Travellers' Choice
Situado dentro del Complejo Comercial Acqua, que incluye el World Trade Center, sede de la Camara de Comercio, diferentes soluciones de entretenimiento: casino, salas de cine, terrazas –bar, peluqueria, gimnasio, supermercado, droguerias y variedad de almacenes comerciales. El hotel esta a solo 22 minutos del Aeropuerto Perales y a 10 minutos del centro de Ibague, el Hotel se encuentra en una de las areas de mayor desarrollo comercial, empresarial y turistico de la ciudad. Cuenta con 91 habitaciones comodas, modernas y completamente equipadas, en el piso 13 se encuentra la terraza bar y la piscina climatizada que cuenta con una vista privilegiada a la ciudad de Ibague
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Meeting rooms
Secured parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Baggage storage
Shops
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Suites
Good to know
HOTEL CLASS
Languages Spoken
Spanish
474Reviews3Q+A1Room tip
Traveller rating
  • 324
  • 104
  • 36
  • 6
  • 4
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Les Clem wrote a review Dec 2019
Monroe, Ohio4 contributions
We have been coming to Ibague for about five years but did not realize Sonesta was here. A family member had recommended another place to stay. May of 2019 I wanted to change to a better place and saw Sonesta which is three blocks from my father-in-law's home. Nubia and I have stayed at Sonesta before in New Orleans, LA and St Marteen Island a couple of times. We have always been satisfied and decided to stay here going forward. Johnny, Michael, and Oscar (Chef) did an excellent job putting together a birthday dinner for 19 of our family members. No complaints and planning on staying there again, probably in May 2020. Thank you, Les
Read more
Review collected in partnership with this hotel
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Helpful
Share
Response from Mauricio Trejos, General Manager at Sonesta Hotel Ibague
Responded 26 Feb 2020
Dear guest, Greetings from Sonesta Hotel Ibague Thank you for taking the time to share your experience at the hotel, your opinion and comments are very valuable to us, it helps us to identify those details we need to improve in order to provide a better service. We invite you to choose us again next time you visit the city. Regards, Mauricio Trejos General Manager
Read more
Jessie Y wrote a review Nov 2019
Adelaide, Australia8 contributions1 helpful vote
Service and quality in everything! We selected this hotel initially for only convenience, but it ended up being a beautiful experience. The staff support and service was absolutely outstanding. The breakfast service had no faults. Last minute requests were promptly attended by English speaking staff.
Read more
Review collected in partnership with this hotel
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Helpful
Share
Response from sonestahotelibague, General Manager at Sonesta Hotel Ibague
Responded 5 Nov 2019
Mrs. Tafur, we really aprecciate your great comments and we hope to count with you in another opportunity. Regards, Mauricio Trejos General Manager
Read more
jensco77 wrote a review Oct 2019
Adelaide, Australia1 contribution
Lovely hotel with friendly staff. Room was very comfortable. Food was great. Location was excellent, an easy stroll to shopping and dining options. All staff were very friendly and went out of their way to make our visit pleasant.
Read more
Review collected in partnership with this hotel
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Helpful
Share
Response from sonestahotelibague, General Manager at Sonesta Hotel Ibague
Responded 5 Nov 2019
Mrs. Clifford, We are so gratefull to receive your positive comments and we will be excited to take you back in your next stay. Regards, Mauricio Trejos General Manager
Read more
mirandaapon wrote a review Aug 2019
San Diego, California4 contributions
We had an excellent time in Sonesta. Our receptionist Natalia was timely, sweet, and very helpful. Our bellboy, Duvan was also helpful, efficient and helped us with everything we needed. We also loved the lifeguard Andres as he was very kind and sweet. The staff was wonderful, the bed was super comfortable, it was clean and so nice! Our only very small complaint was the food could use some changing. It was a bit bland, could use some more flavoring. We only had one meal we were content with during our stay and that was in the restaurant. Room service food could use some help. Other than that, id definitely come back and would recommend to others!
Read more
Review collected in partnership with this hotel
Date of stay: August 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Helpful
Share
Response from sonestahotelibague, General Manager at Sonesta Hotel Ibague
Responded 27 Aug 2019
Good Afternoon Mrs. Aponte. Thank you very much for your comments and congratulations, is for us very valuable to know your opinion and your experience at the Hotel, knowing we did feel at ease and that exceed your expectations motivates us to continue our efforts. We hope his soon return. Cordially, Mauricio Trejos Gerente General
Read more
JimNYC wrote a review Jul 2019
New York City, New York1,527 contributions110 helpful votes
+1
This hotel has a very professional staff. The bell captain was kind & attentive & so was the front desk staff. They were all quite busy with other guests checking in, but they were nice to everyone & very welcoming at the Sonesta Ibagué. I walked into my room & I was immediately greeted by a stunning window view of the mountains that surround the city of Ibagué. The window had attractive curtains & window shades to block out the sun. The room is decorated very modern & the entire hotel is quite lovely. The bed was very comfortable & so were the linens & pillows. The bathroom has a nice shower & a translucent non-see-through window, where natural light can come into the bathroom & you can still have your privacy. There was a USB port available in the portable nightstand clock, which is a thoughtful touch on the part of the hotel management here. There was a refrigerator, iron & ironing board in the room. The TV was easy to operate & the air-conditioning cooled the room beautifully. I think this hotel would be a great choice to bring someone for a romantic getaway. There were beautiful fresh flowers in vases throughout the hotel & a large arrangement of fresh white & red roses in the hotel lobby. The pool area on the roof can be a little tight & I wish they had more lounge chairs to relax on. However, it’s an attractive rooftop pool area & everyone seems to have a good time there. There’s also friendly waiter service available at the pool . This hotel is connected to a mall that has a lot of high-end stores. There’s also lots of stores in this mall that have very reasonable prices & a diverse food court. It’s a very nice mall & it adds to the convenience of this Sonesta Ibagué Hotel. Plus, there’s a movie cinema in the mall. There’s also a gym in the mall, which the hotel allows guests one free visit & then each day thereafter (during your stay) you pay about 3 USD dollars each day that you go to work out in this nice, fancy gym. It’s worth every penny & I’m glad the Sonesta has this arrangement with this gym for their hotel guests. There’s quite a lot to do in this area where the Sonesta is located. We walked just across the street to a very new restaurant in town & had a lovely dinner. Walking around here is safe & enjoyable. Breakfast at this hotel is friendly & agreeable. It’s nothing spectacular, but it’s a good start to your morning with omelettes made to order, arepas, fruits, juices & delicious Colombian coffee. I wish there were more hotels like this one around the world! Thank you Sonesta Ibagué for a delightful stay in your charming hotel filled with many appealing amenities.
Read more
Date of stay: July 2019Trip type: Travelled as a couple
Helpful
Share
Response from sonestahotelibague, General Manager at Sonesta Hotel Ibague
Responded 31 Jul 2019
Dear guest Greetings from Sonesta Hotel Ibague team. We thank you for taking the time to answer our quality survey and sharing your valuable appreciation of our services. We invite you to continue trusting in our services with the purpose of giving memorable experiences. Regards, Mauricio Trejos General manager
Read more
Previous
PRICE RANGE
US$ 53 - US$ 79 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaTolima DepartmentIbague
NUMBER OF ROOMS
91
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sonesta Hotel Ibague
Which popular attractions are close to Sonesta Hotel Ibague?
Nearby attractions include Centro Comercial Multicentro Ibague (0.6 km), La Estacion Centro Comercial (0.6 km), and Universidad del Tolima (1.0 km).
What are some of the property amenities at Sonesta Hotel Ibague?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Sonesta Hotel Ibague?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sonesta Hotel Ibague?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sonesta Hotel Ibague?
Conveniently located restaurants include Augurio, Encanto del mar gourmet, and Tutto Gelato.
Are there opportunities to exercise at Sonesta Hotel Ibague?
Yes, guests have access to a pool during their stay.
Does Sonesta Hotel Ibague have an airport shuttle?
Yes, Sonesta Hotel Ibague offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sonesta Hotel Ibague offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Sonesta Hotel Ibague accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.