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Hotel Cartagena Plaza

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Traveller (921)
Room & Suite (414)
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Overview
  • Excellent34%
  • Very good39%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“executive floor”(5 reviews)
“bell boy”(2 reviews)
“hotel offers”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Cartagena Plaza
Offers & Announcements: 20% off room rate
Offers from Hotel Cartagena Plaza
Offers & Announcements: 20% off room rate
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Reviews (2,136)
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26
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27
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All reviewsexecutive floorbell boyhotel offersbocagrande areacab ridecartgenaharassmentlatinrooftop
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11 - 15 of 147 reviews
Reviewed 15 January 2018 via mobile

We stay only one night, thank god Cartagena is the only city in all Colombia that you can’t checking without a passport, all the others documents with pictures don’t work there ( we stay in hotels in bogota, Medellín and santa marta) with out passport...More

Thank Marcela T
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 16 January 2018

Dear Marcela Toro, you were staying with us from December 29 to 30, 2017. Your reservation was made by expedia for 3 adults, at the time of arriving at the hotel they did not present documents of the people who were going to stay who...More

Reviewed 11 January 2018 via mobile

Thankfully only stayed one night here as it was not a pleasant experience. Check-In and Check-Out process is the strangest and most annoying I have ever seen, I felt as if I was at the DMV getting my driver’s license, not to mention the attendants...More

Thank ddr0dz
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 16 January 2018

We appreciate that you have spent time to provide us with an assessment of your stay. I am very sorry to hear that your stay did not meet expectations. Please, send us an email with a phone number or email address so that our Hotel...More

Reviewed 31 December 2017

Everything about this hotel is amazing. The Club level access is 100% worth it. The staff was 10/10! The rooms and ocean views were unbelieve. The pool was one of a kind. We stayed at a few other hotels in Colombia and this is by...More

Review collected in partnership with this hotel
Thank Tamir Z
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 1 January 2018
Google Translation

Estimado cliente. Obrigado por nos dar uma avaliação perfeita e por recomendar o nosso hotel a outros viajantes. Estou certo...More

Reviewed 29 December 2017

I found a blood mark on my pillow case, terribe as i stayed with 7 month old baby. No apology giving !!! Plus i had to go up and down 3 times 13 floors because elevators didnt work. The food was good and the staff...More

Review collected in partnership with this hotel
Thank luddy2341
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 8 January 2018

Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service. We will make sure that your complaints are transmitted to everyone. On the other hand, I personally supervise that they are met.

Reviewed 15 November 2017 via mobile

Rooms are very clean and his location one of the best from there you can going to any tourist location just in minutes,the breakfast buffet super good the pool in the roof top one of best view to enjoy the sunset👍

Thank alex s
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 17 November 2017

Dear traveler Thank you for your comment and for choosing our hotel. I am happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel. Aura Amador López.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 72 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 On the Beach Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 72 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 On the Beach Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (921)
Room & Suite (414)
Pool & Beach (144)
Dining (94)
Family and Play Areas (35)
Amenities (18)
Business Centre & Event Rooms (3)
Questions & Answers
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Ricardo V
11 March 2018|
Answer
Response from CartagenaPlaza | Property representative |
Buenas tardes, Estimado Ricardo según el estado del tiempo brindado por accuweather para los meses de Septiembre y Octubre estaremos entre 31°/25° , lo que significa que tendremos un buen clima, soleado, algunas veces... More
0
Votes
Google Translation
Frank D
3 September 2016|
AnswerShow all 3 answers
Response from Fernando August... B | Reviewed this property |
I am not sure.. but a cab from the airport to the hotel is around 6 dollars
0
Votes
mghdi1120
2 September 2015|
Answer
Response from Mike R | Reviewed this property |
Good - they have a couple of pc's in the lobby too. FYI - the keyboards are set for Spanish so some keys/letters are different. Ask the staff - they'll help and are very accommodating. Have a good trip ! Mike
0
Votes
Room Tips
"Get a room with a view of the beach. It's worth it."
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"Ocean view! And club access!"
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"Book an executive room you won't regret it."
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"no coment every thing went well"
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