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4/2/2018 5/2/2018
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    Hotel Cartagena Plaza

    Carrera 1 No 6-154 | Barrio Bocagrande, Cartagena 130010, Colombia
    011 57 313 5103746
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    4/2/2018 5/2/2018
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     11 people are viewing this hotel
    US$ 142
    US$ 119
    SAVE US$ 23
    US$ 142
    US$ 119
    Traveller (897)
    Room & Suite (353)
    Storyboard
    Overview
    • Excellent32%
    • Very good39%
    • Average18%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “private floor” (2 reviews)
    “public beach” (3 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    3.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (1,911)
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    1 - 5 of 139 reviews

    Reviewed 3 days ago

    i was very disspaointed sine the arrival every thing was very bad the customer service a disaster the cafeteria for the breakfast was very crazy i felt i was in prison and the response of the people who work thereMore

    Review collected in partnership with this hotel
    Thank elisheen65
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 2 days ago

    We appreciate that you have spent time to provide us with an assessment of your stay. I am very sorry to hear that your stay did not meet expectations. Please, send us an email with a phone number or email address so that our Hotel...More

    Hotel's Favourite
    Reviewed 11 August 2017 via mobile

    Visited with my family in August for three nights, when at arrival I was unwell the reception staff kindly found us one room where I was able to lie down and sent me to see the ON SITE nurse, they kindly called a doctor to...More

    Thank Nadia P
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 14 August 2017

    Dear Customer. I appreciate your comments about our hotel. It makes us feel proud to cater to the needs of our customers in the best way we can. If you are coming back to our resort, do not hesitate to call us. Aura Amador López.

    Reviewed 1 week ago via mobile

    We stay only one night, thank god Cartagena is the only city in all Colombia that you can’t checking without a passport, all the others documents with pictures don’t work there ( we stay in hotels in bogota, Medellín and santa marta) with out passport...More

    Thank Marcela T
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 5 days ago

    Dear Marcela Toro, you were staying with us from December 29 to 30, 2017. Your reservation was made by expedia for 3 adults, at the time of arriving at the hotel they did not present documents of the people who were going to stay who...More

    Reviewed 1 week ago via mobile

    Thankfully only stayed one night here as it was not a pleasant experience. Check-In and Check-Out process is the strangest and most annoying I have ever seen, I felt as if I was at the DMV getting my driver’s license, not to mention the attendants...More

    Thank ddr0dz
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 5 days ago

    We appreciate that you have spent time to provide us with an assessment of your stay. I am very sorry to hear that your stay did not meet expectations. Please, send us an email with a phone number or email address so that our Hotel...More

    Reviewed 3 weeks ago

    Everything about this hotel is amazing. The Club level access is 100% worth it. The staff was 10/10! The rooms and ocean views were unbelieve. The pool was one of a kind. We stayed at a few other hotels in Colombia and this is by...More

    Review collected in partnership with this hotel
    Thank Tamir Z
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 2 weeks ago
    Google Translation

    Estimado cliente. Obrigado por nos dar uma avaliação perfeita e por recomendar o nosso hotel a outros viajantes. Estou certo...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 78 - US$ 164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 On the Beach Hotel in Cartagena
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 311
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, HostelWorld, Expedia, Travelocity, Orbitz, HotelQuickly, TripOnline SA, getaroom.com and Cancelon so you can book your Hotel Cartagena Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Colombia >
    • Bolivar Department >
    • Cartagena District >
    • Cartagena
    Add Photo Photos
    Traveller (897)
    Room & Suite (353)
    Pool & Beach (140)
    Dining (103)
    Hotel & Grounds (462)
    Bathroom (36)
    Family and Play Areas (36)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Frank D
    3 September 2016|
    AnswerShow all 3 answers
    Response from Fernando August... B | Reviewed this property |
    I am not sure.. but a cab from the airport to the hotel is around 6 dollars
    0
    Votes
    mghdi1120
    2 September 2015|
    Answer
    Response from Mike R | Reviewed this property |
    Good - they have a couple of pc's in the lobby too. FYI - the keyboards are set for Spanish so some keys/letters are different. Ask the staff - they'll help and are very accommodating. Have a good trip ! Mike
    0
    Votes
    Deryn H
    26 August 2015|
    AnswerShow all 3 answers
    Response from Mike R | Reviewed this property |
    I was just there a couple of months ago - it's maybe 10 minutes away. The cab wasn't anywhere near $25! I paid 15-20 thousand Colombian pesos = $6 to $8. When you come out of the airport you'll immediately be in a line... More
    0
    Votes
    Room Tips
    "Ocean view! And club access!"
    Read review
    "Book an executive room you won't regret it."
    Read review
    "no coment every thing went well"
    Read review
    "The floor 10 there are the suites, and also ypou can choose a room with sea view"
    Read review
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