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Casa Boutique Hortensia

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Casa Boutique Hortensia
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28 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Christiansted, St. Croix
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2013

There's no manager on site and the cleaning crew was not ready for us on arrival. Then they showed us to a very dark, cleanish room, where the shower flooded and we needed flashlights in order to read our travel guides. We asked for more lamps but they had none. We asked to move to one of the empty rooms... More 

Helpful?
1 Thank Jamila17
Brooklyn, New York, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 January 2013

Like the previous reviewer, we also arrived to find problems with our reservation. A worker inside wouldn't let us in or tell us anything. I had to get someone at the restaurant next door to walk around the neighborhood and ask around about an affilated hotel. There was no heads up when we made the reservation, no follow up to... More 

Helpful?
1 Thank Jackie S

Travellers are raving about these Cartagena hotels

Seattle, Washington
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 December 2012

This hotel seems like a great choice IF you are lucky enough to have your reservation honored. I emailed the manager several times prior to my arrival because I know how colombians operate and was nervous about the reservation, plus I wanted to request help with other services like a cellphone rental and restaurant reservations. Everything seemed fine, except the... More 

Helpful?
2 Thank caroayala
Dublin
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2012

My girlfriend and I recently stayed in this hotel for over a week and our overall feeling on the hotel was one of disappointment. The positives were 1) Great location, could not be better really 2) Nice swimming pool and no issue getting chairs 3) Staff were generally friendly and at least tried to be helpful but the language barrier... More 

Helpful?
Thank limkman
Bogota, Colombia
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 October 2012

I booked a four night stay at the Casa Boutique Hortensia through despegar.com choosing on their website a standard double room. When I arrived at the hotel I was given a twin room and told that if I wanted a double bed I would need to return after the 3pm check-in time when the general manager would have returned and... More 

Helpful?
Thank RS81_12
Los Angeles, California
1 review
Reviewed 15 July 2012

This beautiful boutique hotel is situated in the best area of downtown Cartagena within the safe fortress of the colonial zone. My fiance and I were treated and pampered as family by the hotel management and staff. The administrator, Mr. Pedro Martinez was kind enough to do a currency exchange on-site as well as the hotel manager Mr. Carlos on... More 

Helpful?
Thank John R
Level Contributor
3 reviews
Reviewed 16 June 2012

Charming old villa with six or seven rooms so very intimate. Has a pool which is key in the Cartagena heat. Breakfast of fruit, eggs, toast, juice and coffee every morning. Wifi for free. Good location next to Sofitel Santa Clara, La Cevicheria, Cafe del Santisimo, etc. The main differentiating feature is the staff - same people every day and... More 

Helpful?
Thank dchara
philadelphia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 May 2012

I spent four nights here in March with a friend. The hotel had only opened a few weeks before and there were some things that were a little rocky (one employee was a little strange, there was a linen shortage, lighting in the rooms was dim). But the main staff person, Gregoria, was absolutely fabulous and looked after us like... More 

Helpful?
2 Thank worthyquest
Cardiff, Wales
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 21 April 2012

This is very nice indeed! It's in a fantastic location in the beautiful walled part of stunning Cartagena. You won't beat the location! You are seconds away from beautiful squares and a fabulous range of restaurants. I stayed for three nights with my partner (during April). The couple who were in charge were very friendly. The rooms are cool and... More 

Helpful?
3 Thank aggcardiff

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Amenities

Additional Information about Casa Boutique Hortensia

Address: Calle del Curato N38 - 123, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Hotel Class:3 star — Casa Boutique Hortensia 3*
Number of rooms: 7
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Questions & Answers

Questions? Get answers from Casa Boutique Hortensia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles Jamila17, 9 Aug 2013 | Read review
“If you book a room with this hotel try to get a confirmation that the room is what you require prior to paying.”
 of 5 bubbles RS81_12, 13 Oct 2012 | Read review
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