We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Occidental Cartagena

Hotwire.comUS$ 193*
View Deal
#46 of 151 Hotels in Cartagena
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 469*
US$ 193*
US$ 469*
US$ 193*
US$ 469*
US$ 193*
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Occidental Cartagena
Occidental Cartagena
Panoramas (39)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,185 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 335: English reviews
Start your review of Occidental Cartagena
 Click to rate
New York City, New York
Reviewed 1 week ago via mobile

I give it a 3.5 stars. Cartagena is a vacation spot for South Americans. If you're looking for 4 stars hotel that is at par with American standards then you might want to consider Mexico. Overall, the hotel was clean, maintained, the people were helpful and friendly. Don't expect a bar with a large selection of liquors or to have...

 Report
Helpful?
Thank StitchRN
Management response:

Dear guess, From all the employees who Works at Hotel Estelar Grand Playa Manzanillo thanks for taking some time to let us know how was your experience with us and what can we do better to give to our guest a fully experience. Right now, we are glad to inform that our A&B department is working on a new selection...

Cartagena, Colombia
Reviewed 1 week ago

CONTEXT: I am a 22-year-old American woman, and I went with a female friend to visit Cartagena for several days during May. We both have college student budgets and working knowledge of Spanish. OVERALL: We had a great experience here. The people were friendly, transportation was easy, and we felt like we could relax once we got back at the...

 Report
Helpful?
1Thank bbunny3
Management response:

Dear Guest, From all the employees who Works at Hotel Estelar Grand Playa Manzanillo thanks for taking some time to let us know how well was your experience with us and what can we do better to give to our guest a fully experience. We are glad to know that we did give you a great time during your staying...

Flint, Michigan
Reviewed 2 weeks ago

this is our 2nd return to the same hotel (03/2015), then 05/2017. - The small reception will give you the impression that the hotel is a not a lavage and 5 star as Barceló claims. It is not for sure a 5 or 4 or even 3 stars in my own ratings. The friendly front desk staff ( the only...

 Report
Helpful?
1Thank Raouf S
Management response:

Dear Raouf, From all the employees who Works at Hotel Estelar Grand Playa Manzanillo thanks for taking some time to let us know how was your experience with us and what can we do better to give to our guest a fully experience. About some facts that you mention before, we would like to cheer with you some information as...

Strongsville, Ohio, United States
Reviewed 2 weeks ago via mobile

My husband and I wanted to get away from the cold weather, have been curious about Colombia for a while now, so decided to take a trip to this beautiful country. Couldn't find an adult only all inclusive, therefore, we picked the Occidental in Cartagena. The ride to the hotel was interesting, there was a lot of road construction (lots...

 Report
Helpful?
Thank Canela57
New Jersey, NJ
Reviewed 3 weeks ago

I stayed at the Occidental after booking through Bavaro Resorts. My stay was only for a night (thankfully). Let me just begin by saying this hotel is FAR from the city center and therefore far from all the fun. Check in: I arrived at approximately 6:30pm. Check in took over 45 minutes and I was the only one checking in....

 Report
Helpful?
Thank goodfriends3
Atlanta, Georgia
Reviewed 4 weeks ago via mobile

I stayed a week from April 8-15. The beach was good for walking for exercise, but not for laying out. Sand constantly blew around and stuck to my body and got inside my drink. Rodriquez who worked in the evenings at the various restaurants was great at customer service. He had great attention to detail and was good at problem...

 Report
Helpful?
Thank ATLTraveler60898
Management response:

Dear guest We really appreciate for you have taken some time to let us know what can we do to get better and give you a better quality of service. At the same time we are sorry to hear that your expirience with us didn't full fill your expectations. For that reason we have taken the corrective and preventive actions...

Bedfordshire, United Kingdom
Reviewed 11 April 2017 via mobile

So it's just as well this is all inclusive as there isn't anything else around without going into Cartagena central which is 20 mins by car. In saying the food and drinks on offer were very good. Good buffet choice and other restaurants (we trust ed Italian which was worth a visit) Adult only pool is lovely and very quiet....

 Report
Helpful?
1Thank kezdolly
Management response:

Dear guest, First at all, we really want you to know how much we appreciate your valuable remark about your staying with us; Comments like yours help us to improve the quality of the service that we offer. At the same time we are sorry to hear that your experience with us didn’t full fill your expectations. We will check...

Reviewed 11 April 2017

I planned a surprise trip for my then boyfriend to go on an all-inclusive getaway. When we arrived, I had arranged transportation. Upon arrival, we had to wait a moment for the rooms to be ready, although I had contacted the hotel much in advance to have everything ready. The room was clean and I had no complaints with that....

 Report
Helpful?
Thank Ayanna C
Management response:

Dear guest We really apprecciate for you have taken some time to let us know what can we do to get better and give you a better quality of service. At the same time we are sorry to hear that your expirience with us didn't full fill your expectations. For that reason we have taken the corrective and preventive actions...

Ontario
Reviewed 3 April 2017

This resort is a solid 4 star resort. In all they do, they do it well. They are not perfect and have some room to improve, but our recent experience there was a very good vacation. The rooms are exactly as shown in the brochures. The beds are on concrete bases and cannot be moved. The mattress is firm but...

 Report
Helpful?
Thank mertzkj
Management response:

Dear guest First at all, we really want you to know how much we apreciate your valuable remark about your staying with us; Comments like that help us to improve the quality of the service that we offert. what it comes to the facts you've mentioned before related to the limited number of main courses, we are glad to inform...

Gatineau, Canada
Reviewed 26 March 2017

We traveled to Colombia between the 17th and 24th of March 2017. Room 3106 ground floor Let's start with the resort. Trip from the airport is about 30 minutes but there is road construction on the way once completed it should be much quicker. Occidental Grand Cartagena is a very nice resort , the staff and amenities are all very...

 Report
Helpful?
Thank Canucklife

1,597 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1375)
Viewed
Pool/Beach Area (317)
Viewed
Bathroom (24)
Viewed
Hotel & Grounds (191)
Viewed
Room/Suite (113)
Viewed
View from Room (79)
Viewed
Dining (70)
Viewed
Family/Play Areas (36)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (543)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (201)
Viewed
Amenities (26)
Viewed
Beach (16)
Viewed
Junior Suite Room (43)
Viewed
Pool (16)
Viewed
Pool 2 (13)
Viewed
Dining (22)
Viewed
Roman Suite Room (39)
Viewed
Standard Twin Room (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
View from Room (1)
Viewed
Other (7)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Cartagena hotels
15.0 km away
Hotel Capilla del Mar
Hotel Capilla del Mar
#22 of 151 in Cartagena
1,878 reviews
16.2 km away
Hilton Cartagena
Hilton Cartagena
#32 of 151 in Cartagena
2,015 reviews
6.5 km away
Holiday Inn Cartagena Morros
Holiday Inn Cartagena Morros
#34 of 151 in Cartagena
676 reviews
Show Prices
Show Prices
Show Prices
6.7 km away
Radisson Cartagena Ocean Pavillion Hotel
16.2 km away
Hotel Estelar Oceania
Hotel Estelar Oceania
#90 of 151 in Cartagena
195 reviews
7.4 km away
Hotel Las Americas Torre del Mar
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Occidental Grand Cartagena Resort***** hotel's objective is to provide luxury, all-inclusive services on the seafront on the beautiful beaches of Manzanillo Bay. It is close to the cosmopolitan city of Cartagena de Indias. It has a contemporary design and a very calm ambience, and our guests' first impression is of an idyllic resort to relax and unwind in. Have a dip in the pool, stroll around the beautiful lush gardens or enjoy the 24-hour drink and snack service. ... more   less 

Additional Information about Occidental Cartagena

Address: Anillo Vial Via Manzanillo del mar Km. 4 | No. 9-85, Cartagena 985, Colombia (Formerly Estelar Grand Playa Manzanillo)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: ₹ 10,602 - ₹ 20,234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Cartagena 3.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Travelocity, Expedia, Hotels.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Occidental Cartagena reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Cartagena Hotel Cartagena
Hotel Style:
#14 Spa Hotel in Cartagena
#15 On the Beach Hotel in Cartagena
#21 Family Hotel in Cartagena
#37 Romantic Hotel in Cartagena
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Occidental Cartagena staff and other travellers.
56 questions
Ask a question
keswick,ontario
7 months ago

See all questions (56)

Questions? Get answers from Occidental Cartagena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else or book a suite.”
goodfriends3, 5 May 2017 | Read review
“Rooms close to pool have Jacuzzi”
784ayannac, 10 Apr 2017 | Read review
“all rooms are oceanview - no need to pay extra for it”
klugster, 12 Mar 2017 | Read review
“We stayed in room 2110, it was very quiet”
BozenaK627, 9 Mar 2017 | Read review
“principal building seam really quiet, first floor doesn't have a view, so if you want that, go for the 3 floor at least.”
746danie, 5 Mar 2017 | Read review
5 of 5
Hotwire.com
US$ 193* /night
View Deal
Expedia.comUS$ 193
TravelocityUS$ 193
AMOMAUS$ 469
View all 6 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates