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Hotel Isla del Encanto

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408 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Amsterdam, The Netherlands
Reviewed 3 weeks ago via mobile

The rooms are very nice and comfortable. Staf very friendly, especially Martin, which does everything with a smile the entire day. The food was good. They ask what you want for lunch and diner, giving you 4/5 options. Breakfast is a buffet. Only the prices are rather expensive (eg. 10.000 cop for a beer).

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Helpful?
Thank Piet1212
Las Vegas, Nevada
Reviewed 4 weeks ago

Hi All, This is my first negative review on Trip Advisor and hopefully my last. I like to focus on the positive and with this experience it will be challenging. First, they messed up our booking. We were supposed to have two days at Encanto and on our first day we were about to arrive and they said that they...

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1Thank christopher l
North Miami Beach, Florida
Reviewed 25 September 2016 via mobile

One hour away from the city, crowded boat ride, once we got to the Island, we were offer different activities at an extra cost. We decided to just chill and enjoy the morning, buffet lunch was good, staff friendly, but overall nothing that I will do it again.

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1Thank BeatrizG2
Province of Malaga, Spain
Reviewed 17 September 2016

One day of relaxing, with my lovely girlfriend(wife, today). Warm water, no waves, good drinks. the only thing is...Its small, but it doesn't make it bad. Love the place and will go back again. Isla del encanto in my heart

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Thank Kevin190479
Reviewed 24 August 2016 via mobile

We took a day trip to The Island and spent The day. It was great! Water was perfect, food was tasty and The mojitos were delicious. After The beach we took a dive in The swimming pool. Altogether an awsome day.

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Thank Christiana M
Englewood, New Jersey
Reviewed 11 August 2016 via mobile

We really liked Isla Del Encanto. We bought it from the hotel and paid 145,000 COP which included pick up at the hotel, transportation to the Islas on speed boat, buffet lunch, transportation back to port and drop off at the hotel. We were picked up at 8:00 am on a Chiva and we drove around picking up other passengers....

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Helpful?
Thank laduque111
Hotel I, Director Comercial at Hotel Isla del Encanto, responded to this review

Good morning, We want to thank you for your great comments. Isla del Encanto Hotel is working very hard each day to give our guest the best experience. Hope to see you again. Have a nice day.

Reviewed 2 August 2016

The day trip to this resort is often recommended by the Cartagena hotels in place of a trip to Playa Blanca. Do not waste your time and money. They are constantly shilling crap to you (even on the boat ride) and the beach is narrow and cramped, no space to swim or explore or relax. Our "guide" for the day,...

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Helpful?
Thank pdxoregon2
Hotel I, Director Comercial at Hotel Isla del Encanto, responded to this review

Good Morning, We will like to give you a punctual answer for each one of your comments. We will appreciate very much if you could facilitate us an e-mail to contact you. We are sorry for the inconvenience caused. Isla del Encanto Hotel is working very hard to give each one of our guest the best experience. Cordially, Laura Cadavid

Reviewed 29 July 2016 via mobile

This is not what was sold. The worst part is that this is a semi-tourist trap. You are sold on an experience without vendors harassment, and yet , not 15 minutes go by on this trip without being offered to buy something. One of the guides even woke me up from a nap to ask if I want to buy...

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2Thank El N
Hotel I, Director Comercial at Hotel Isla del Encanto, responded to this review

Good Morning, We will like to give you a punctual answer for each one of your comments. We will appreciate very much if you could facilitate us an e-mail to contact you. We are sorry for the inconvenience caused. Isla del Encanto Hotel is working very hard to give each one of our guest the best experience. Cordially, Laura Cadavid

London, United Kingdom
Reviewed 29 July 2016 via mobile

This truly is an amazing place. I would recommend spending the extra money and invest in at least a one night stay. The resort is 5 star, the rooms are spotless and there is A/C. The hospitality and food are a credit to the Colombians who work extremely hard to ensure your stay is unforgettable. We went as a family...

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Thank Paul R
Hotel I, Director Comercial at Hotel Isla del Encanto, responded to this review
Google Translation

Estimado Paul Muchas gracias por compartir con nosotros su opinión y experiencia sobre el Hotel Isla del Encanto. Esperemos tenerle...

Wilkes-Barre, Pennsylvania
Reviewed 26 July 2016

We were told this was going to be a great excursion for a wonderful time. The Hotel Isla del Encanto will lead you to believe you are going for a great day at a great beach with plenty of activities. It sounded good, but....After getting to the docks, it was an hour long boat ride on a hard bench seat....

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2Thank BambiLaFawn
Hotel I, Director Comercial at Hotel Isla del Encanto, responded to this review

Good Morning, We will like to give you a punctual answer for each one of your comments. We will appreciate very much if you could facilitate us an e-mail to contact you. We are sorry for the inconvenience caused. Isla del Encanto Hotel is working very hard to give each one of our guest the best experience. Cordially, Laura Cadavid

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
Official Description (provided by the hotel)
60 minutes by boat from Cartagena(in Islas del Rosario), is this magical hotel where intensely enjoy the holidays, whether by day tour or for the night. Isla del Encanto Hotel, with 300 mts. of private beach, is listed as the most important hotels in this area. Each year hundreds of tourists are left captivated by its exclusivity and service. Hotel, camping, ecotourism, restaurant, bar, swimming pool, playground, sports and hammocks are some of the advantages of this heavenly place, which also features spa area, snorkeling, kayaks, bicycles, marine and exquisite cuisine infused sea.Our Hotel rates include:- Transfer Hotel in Cartagena - Muelle La Bodeguita. (The return is not included.) - Maritime transport in fast boats with a capacity of 50 people. - Bilingual tour guide. - Panoramic tour by the National Natural Park Corales del Rosario. - Accommodation - 2 Lunch: buffet per person for one night stay. (One each day) - 1 dinner: daily menu as presented by staff. - 1 Continental breakfast. - 300 meters of beach - Hammocks - Swimming pool. - Playground. - Water sports: Kayak, Bicycle water. - Beach beds. Sun lounge - Volleyball , microfútbol, ping-pong. NOT INCLUDED - Tax per person at El muelle la Bodeguita - Bar or Restaurant service. - Expenses or unspecified activities. OPTIONAL ACTIVITIES NOT INCLUDED. - Entrance to the Oceanarium - Snorkeling - Diving with tank - Consumption Restaurant. - Consumption Bar Under the Charter. - Massage Service ... more   less 

Additional Information about Hotel Isla del Encanto

Address: Islas del Rosario | Bocagrande Av. San Martin #5-94, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: ₹ 11,170 - ₹ 25,473 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Isla del Encanto 3*
Number of rooms: 11
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Isla del Encanto staff and other travellers.
4 questions
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Questions? Get answers from Hotel Isla del Encanto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool area rooms are loud-kid play area.”
 of 5 bubbles christopherl163, 3 Nov 2016 | Read review
“It's a hostel type of place, so if you like no air conditioning and bunk beds, great”
 of 5 bubbles BambiLaFawn, 26 Jul 2016 | Read review
“Rooms were very expensive (we went there on day tour).”
 of 5 bubbles Parranha, 28 Jun 2016 | Read review
“One of the upper floor chalets”
 of 5 bubbles louisab946, 30 Nov 2015 | Read review
“there is wifi at the lobby,the swimming pool has salty water”
 of 5 bubbles rosanamuscio, 9 Sep 2015 | Read review
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