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Grand Mercure Urumqi Hualing Hotel

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Traveller (44)
Room & Suite (15)
Dining (8)
Overview
  • Excellent28%
  • Very good54%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from Grand Mercure Urumqi Hualing Hotel
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Grand Mercure Urumqi Hualing Hotel
Special Offer: UP TO 30% - EARLY BOOKING
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Reviews (155)
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1 - 5 of 80 reviews
Reviewed 9 May 2018

The Hotel is situated on top of a shopping mall. It is close to almost everything. The hotel management goes out of their way to accommodate visitors. I got upgraded because other visitors did not behave. The food is acceptable to foreigners.

1  Thank Hannes V
Hotel's Favourite
Reviewed 25 October 2017

Grand Mercure is a very good find in Urumqi. The hotel is well managed, and its rates are reasonable for the excellent quality you are getting. While the hotel facade is rather ordinary, the spacious rooms inside are modern, well maintained and comfortable. The staffs...More

Thank WeeKee
Response from 丽丽 马, Manager at Grand Mercure Urumqi Hualing HotelResponded 31 October 2017

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Urumqi Hualing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 28 February 2018 via mobile

This hotel is very spacious from the lobby to your room too. The room was clean, lousy water pressure and very thin walls so you even hear my neighbour snoring :(. My room had an ash tray so make sure you request a non smoking...More

Thank TigerandScruffy
Response from 丽丽 马, Director of Sales at Grand Mercure Urumqi Hualing HotelResponded 5 March 2018

Bonjour, thank you for your detailed and comprehensive comments.Hotel have non-smoking floors, if you need, we can arrange in advance.Next time, you could contact me in advance, I will arrange high floor for you quiet room. Every Friday and saturday, superior twin room have a...More

Reviewed 19 February 2018

Typical Mercure property. Nothing to shout about. Standard rooms were small compared to the Sheraton but comfortably-sized for 2 seasoned travelers. Breakfast options were meh. (Sheraton had a higher quality, and bigger variety.) During my one-night stay, there were 3 power outages, and even the...More

Thank NikolosSG
Response from 丽丽 马, Director of Sales at Grand Mercure Urumqi Hualing HotelResponded 22 February 2018

Hello, thank you for your comments. Grand Mercure decoration style is relatively simple, may not meet the standard of five star hotel. We will provide more professional services to add more comfortable feelings to your journey. The breakfast problem you mentioned, because it is the...More

Reviewed 19 January 2018

Pillows are too flat, pls change or upgrade the pillows. For other room services are excellent, also for the hospitality of the staffs are wonderful. Breakfasts are yummy. Hotel location is really downtown surrounded by shops n restaurants. Very comfortable to go many places by...More

Review collected in partnership with Accorhotels.com
Thank EstherRatu
Response from 丽丽 马, Director of Sales at Grand Mercure Urumqi Hualing HotelResponded 22 January 2018

Thank you for taking the time to tell us about your experience at the Grand Mercure Urumqi Hualing. We are so pleased to hear that your experience meet your expectations; please allow me to express my sincerest gratitude. If you feel the pillow too flat...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Children Activities (Kid / Family Friendly)
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Tennis Court
Details
Price range
US$ 72 - US$ 110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Urumqi
#17 Best Value Hotel in Urumqi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 72 - US$ 110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Urumqi
#17 Best Value Hotel in Urumqi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (15)
Dining (8)
Business Centre & Event Rooms (6)
Questions & Answers
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Room Tips
"Try to get a north facing room if you want to see the mountain."
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"Quieter is at the back. If you like loud supermarket music, have a room at the front"
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"I stayed on Executive floor (16th Fl) and rooms great."
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"Non smokers stick to the Muslim floor"
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