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InterContinental Century City Hotel Chengdu

InterContinentalUS$ 145*
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#27 of 2,668 Hotels in Chengdu
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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InterContinental Century City Hotel Chengdu
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681 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Chengdu, China
Reviewed 2 days ago NEW

Hi, I stay in Intercontinental, Chengdu for almost a month. Very comfortable to stay over here. Hotel service is really very good and staff is really helpful during my stay. Thanks for all of them and special thanks for Mr. Tony (Duty Manager) & Ms. Margarita.

Thank raj19902017
lizzyfan2017, Distribution, Relationship & Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear raj19902017, Thank you for staying at InterContinental Century City Chengdu for a long time. We're honored to provide you such a comfortable stay with good service. Your feedbacks for Tony and Margarita has been immediately shared with the team. Your recognition on our service is very much important. We sincerely wish you all the best and wish to meet...

Reviewed 1 week ago via mobile

I have stayed at Intercontinental Century City Hotel many times but I always forget to review about it. It is a lovely hotel and super clean. The rooms are huge and every time I post photos on IG or wechat my friends get jealous of the lovely bathtub in each room. The breakfast is great and the service is always...

Thank Bang X
About Hotel's Favourite Review
lizzyfan2017, Distribution, Relationship and Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear Bang X, Thank you for coming back to InterContinental Century City Chengdu and sharing your experience with us. It is also our pleasure to have you back here and have a great stay each time. Your opinions over the bathtub and breakfast are very much encouraging. We have shared your comments to the team. We sincerely hope you will...

Reviewed 1 week ago

I have stayed in several 5 star hotels in Chengdu, and while all were good, the Intercontinental Century City was the best. The hotel and rooms are simply gorgeous, and up to the highest western standard. The room was spacious, with beautiful and subtle lighting; the furniture was attractive, the drape and bedding fabrics attractive, and the bed was extremely...

Thank hcmjkm
lizzyfan2017, Distribution, Relationship & Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear Mr. Moore, Thank you for choosing InterContinental Century City Chengdu and sharing your wonderful experience you had during your stay. We have shared your email details with the Food & Beverage and Front Office departments as soon as we received your email. We're really glad to learn that Cherry and Lerro have impressed you with their great service, especially...

Reviewed 11 April 2017

the hotel is located in the prime locality with grand park & lakes running in the middle of road in front. it is a high scale locality with other hotels restaurants in vicinity. the lobby is like a nature park, with trees chirping birds and antique structures around water fall - amazing. the breakfast is in the middle of the...

Thank Narayanmea
lizzyfan2017, Relationship and Marketing Team at InterContinental Century City Hotel Chengdu, responded to this review

Dear narayanmea, Thank you for staying at InterContinental Century City Chengdu and sharing your experience in our property. As you mentioned, the hotel is located in a green land with great park view. An wetland park is across the road with water and grass. There is a natural park within the hotel lobby, where provides you a great location for...

Reviewed 6 April 2017 via mobile

Beautiful and big hotel with Chinese-decorated rooms (too classic for my taste though). I was given a very big room with a massive bathtub that had hydromassage and tv. However the bathroom (and didn't bother checking other parts) was poorly maintained. The blinds switch didn't work so couldn't have much light or enjoy the views. Plus, they were incredibly dirty...

Thank Coletasss
Management response:

Dear Coletasss, Thank you for choosing InterContinental Century City Chengdu and sharing detailed experiences during your stay. We're sorry to learn about your encounters with the room cleanliness and the Italian restaurant. All your feedbacks have been forwarded to the team for furture improvements. We sincerely appreciate your opinions. Which are very much valuable for us. We hope you will...

Redmond, Washington
Reviewed 20 March 2017

The hotel is beautiful and the rooms are very nice. I loved the lobby and bar. But the overall customer service was lacking on several points. They lost my reservation, understand that happens but it took 40 minutes to fix it which is a bit too long. Then the room was hot and I called for help. Nothing. I went...

Thank chrishH9702ZN
Management response:

Dear chrishH9702ZN, Thank you for choosing InterContinental Century City Chengdu and sharing your feedbacks on the room temperature. During the season changing period, the climate and temperature could be a bit challenge. We're sorry that your stay has been affected. The hotel engineering and housekeeping are trying provide a more comfortable temperature for each room on different floor. We hope...

North Chelmsford, Massachusetts
Reviewed 18 February 2017

I used points for a room on my first night in Chengdu. Great service, nice room, beautiful lobby area with different live performances through out the day. Lots of fun things to do within the hotel as it has a "ancient city" within. You can also watch Sichuan opera while enjoying local cuisines in the restaurant.

Thank Rui W
Management response:

Dear Rui W, Thank you for staying at InterContinental Century City Chengdu and sharing your experience. Like you mentioned, there are many live performances within the hotel, even in the local restaurant in Century City. It's a great pleasure to watch the opera performance while dining in one. Looking forward to have you back again.Thank you and have a nice...

Mölnlycke, Sweden
Reviewed 16 February 2017

I arrived late in evening and was upgraded to än Excecutive room. Due to the late arrival the free hours at the lounge has ended. When asking for alternatives I was offered some drinkvouchers. Room and Hotel interior was IF high standard.

Thank Lars S
Management response:

Dear Lars S, Thank you for choosing InterContinental Century City Chengdu and sharing your excellent stay experience. There are also many highlights we think you can not miss during the stay. Like the live performances in each restaurant and bar durig the evening, the Taiji performance and tea performance. Which could be fun experiences too. Looking forward to meet you...

Los Angeles, California
Reviewed 13 February 2017 via mobile

I usually like InterContinental hotels and spent more than two months back 2016 staying at them (Royal Ambassador). The communication in English is a challenge here and the agent answering the room service unable to take order (zero language skills). Googled the name of the female GM of the hotel and asked to speak with her. Gentlemen answered and pretended...

Thank LoyaltyLobby
Management response:

Dear Royal Ambassador, Thank you for choosing InterContinental Century City Chengdu and sharing your feedback on TripAdvisor. Our management team tried to contact you and express our apology to you in room, as soon as we get your ferdback while you are in hotel. Unfortunately, you refused to speak to any of our Chinese manager and staff. Regarding your feedbacks,...

Olivos, Argentina
Reviewed 8 February 2017

The lobby is really surprising. The rooms are very spacious and have all the services that you think that is necessary. details: in the bath you have two showers. The breakfast service is complete, with chinese and occidental dishes. And the italian restaurante is very good.

Thank AlejandroLB
Management response:

Dear AlejandroLB, Thank you for choosing InterContinental Century City Chengdu and your good comments over the lobby, rooms, breakfast and everything. Which are very much appreciated. We really hope you can come back in another time and experience more activities. Thank you and have a nice day! Lizzy Fan Distribution, Relationship & Marketing Team

512 photos of this hotel

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Hotel & Grounds (40)
Dining (8)
Room/Suite (30)
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View from Room (6)
Bathroom (9)
Pool/Beach Area (1)
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Management photos: Courtesy of the property manager

All Management Photos (76)
Business Centre/Function Rooms (5)
Room/Suite (22)
Dining (3)
Hotel & Grounds (16)
Other (30)
04/06/2017 05/06/2017
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Combining the best of European tradition and Chinese warmth, the InterContinental Century City Chengdu stands out as an exciting new landmark in the capital of Sichuan province. The hotel offers a full range of guestrooms and suites, an array of excellent restaurant and lounge offerings, a stylish Spa and first-class event and business facilities. Serving as an ideal venue for the business traveller in Chengdu, the hotel is within walking distance of the Chengdu International Exhibition Centre and a 20-minute drive from the airport. ... more   less 

Additional Information about InterContinental Century City Hotel Chengdu

Address: No.88 Century City Road, Wuhou District, Chengdu 610041, China
Region: China > Sichuan > Chengdu
Price Range: ₹ 8,821 - ₹ 12,652 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Century City Hotel Chengdu 5*
Number of rooms: 555
Reservation Options:
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Hotel Style:
#7 Business Hotel in Chengdu
#10 Romantic Hotel in Chengdu
#15 Spa Hotel in Chengdu
#24 Luxury Hotel in Chengdu
#54 Best Value Hotel in Chengdu
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Questions & Answers

Questions? Get answers from InterContinental Century City Hotel Chengdu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 24th floor was totally quiet”
hcmjkm, 14 May 2017 | Read review
“nice service if you stay in club floor”
phamphan1949, 28 Oct 2016 | Read review
“Try to get an upgrade, the superior rooms are very spacious.”
DaraghH_13, 27 Oct 2016 | Read review
“The taxi drivers are a little mad when it comes to driving into the town centre but incredibly cheap!”
turnipgreen, 26 Oct 2016 | Read review
“Rooms facing global center and a park have better view.”
Hazimo, 9 Oct 2016 | Read review
5 of 5
US$ 145* /night
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HotelQuicklyUS$ 175
Expedia.comUS$ 146
Hotwire.comUS$ 146
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Prices are for 1 room, 2 adults
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