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Sofitel Chengdu Taihe

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#12 of 2,564 Hotels in Chengdu
Certificate of Excellence
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835 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Torun, Poland
Level Contributor
5 reviews
3 hotel reviews
Reviewed 5 days ago NEW

This is really a great location in Chengdu, and the quality comparing to price is very good. With excellent breakfast for everyone: with nice Chinese noodles, European both continental and English breakfast as well, selection of fruits and different vegie. Calm room, helpful staff, maybe still they need to improve their English. But no one is perfect. Widely travelling I... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank adamkB9586IX
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago NEW

This lovely hotel is located in a great part of town. Close to the river and to many local attractions. It is clean and modern with quite good service. Breakfast buffet offers a large range of Western and Chinese breakfast options. There are two good restaurants in the hotel as well.

Helpful?
Thank robdoct
WinneySHENG, secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, We truly appreciate you taking the time to write such kind comments. It is a pleasure to know that you were happy with our service; our ambassadors will be delighted to know that. We will be honored to welcome you back in the near future, hoping you consider us as your first option when you are traveling to... More 

Singapore, Singapore
Level Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

Good place to stay, rooms are well equipped, nice beds, except the TV is kind of thick and small compared with the local Chinese 4 to 5 star hotels. Good spread of breakfast, don't miss the noodles and staff were all very professional.

Helpful?
Thank Groundnuts
WinneySHENG, Secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thanks very much for your comment! Sofitel Chengdu has more than 13 years experience and is one of the earliest opened international hotel in Chengdu. At Sofitel Chengdu, we always strive to provide a superior service experience for every customer and we do gain a very good reputation in Chengdu City, but we still continue to improve the... More 

Dubai, United Arab Emirates
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

Nice hotel on the river and close to many attractions. Little old but well maintained and beautiful lobby. Great attitude from all staff especially concierge and front desk manager. I was recognized as Accor gold member and upgraded with late check out, even I was given complimentary use of club lounge since my flight was late night. Breakfast can use... More 

Helpful?
Thank Riad A
WinneySHENG, Secretary to the General manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest , Thanks very much for your comment! Thank you for taking the time to share your comments in Tripadvisor and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be... More 

Canberra, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I really had a fantastic stay at the Sofitel in Chengdu. From my check in to my check out I did not experience a single problem. My hotel room was such a surprise as it was really spacious and well set out with extraordinary views of the city below. The staff were very friendly and hospitable. While the breakfast dining... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank brucerm2016
WinneySHENG, Secretary to the General manager at Sofitel Chengdu Taihe, responded to this review

Dear guest, Thank you for taking the time to share your comments in Tripadvisor and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. As a hotel who served Chengdu people for more than 13 years, we truly know that our facilities cannot compete with new hotels... More 

Kuala Lumpur, Malaysia
Level Contributor
124 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 30 October 2016 via mobile

Hotel is beautiful but located next to the river a little of the city area. Just a 5 mins taxi to the main shopping street. Rooms are well kept and hotel feels new and has the Sofitel touch. However the service level needs improvement from reception to bell boy. Was checking out from room and saw bell boy carrying a... More 

Helpful?
Thank williamlye
WinneySHENG, secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Thank you very much for taking the time to give us your valuable feedback following your recent stay with us. I am sorry we did not meet your expectations in some part, please allow me to express my sincerest apologies.We will avoid this to happen again in the future and correct procedures and behavior of our ambassadors. As a hotel... More 

London, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 October 2016

If choosing this hotel, PLEASE be aware that the taxi drivers speak NO English! I know this sounds ignorant, but showing them No. 15 Bin Jiang Middle Road is like me being shown the chinese characters. Luckily a local (English teacher) helped me get there as I perhaps stupidly went from the airport to Peoples Park, then tried to get... More 

Helpful?
Thank CFTphonehome
WinneySHENG, Secretary to The General Manager at Sofitel Chengdu Taihe, responded to this review

Thank you for taking the time to tell us about your experience at the Sofitel Taihe Chengdu. Sofitel Chengdu has more than 13 years experience and is one of the earliest opened international hotel in Chengdu. At Sofitel Chengdu, we always strive to provide a superior service experience for every customer and we do gain a very good reputation in... More 

Hong Kong, China
Level Contributor
523 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 28 October 2016

Pretty decent choice for Chengdu! Location is easy to get into city centre and arrive from the airport. The rooms are large and comfortable. Issues: poor wifi connection which drops frequently. Check out procedure very poor and the final bill is extremely complicated. The 3 people who checked out at the counter when I was there all took 15 minutes... More 

Helpful?
Thank kangelini
WinneySHENG, Secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Sofitel Taihe Chengdu. Our hotel locates in the city center and is very close to the most famous shopping area CHUNXI Road with only 15 mins walk. It costs less than 15 RMB to a lot of famous sights in Chengdu City, such as... More 

California
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 October 2016

This somewhat dated hotel is on a busy street and faces the Jinjiang River. The rooms are not large, but they're nice. The TV is smallish, but we never turned it on. At night we can hear noises from the street or the river walk. There is one window that opens. The bathroom is oddly shaped and a little cramped.... More 

Helpful?
Thank Beader88
WinneySHENG, secretary to the general manager at Sofitel Chengdu Taihe, responded to this review

"Dear Guest, Thanks very much for your comment! Our hotel locates in the city center and is very close to the most famous shopping area CHUNXI Road with only 15 mins walk. It costs less than 15 RMB to a lot of famous sights in Chengdu City, such as Qingyang gong, Wenshu, Wenshufang, Jinli Ancient Street, Wide and Narrow ally,... More 

london
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 October 2016

The rooms were lovely and spacious and the lobby etc stunning. Location opposite the river was nice although big road in between. Concierge helpful and check in efficient. Overall a very nice hotel with a feeling of luxury.

Helpful?
Thank bellevue12
WinneySHENG, secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Taihe Chengdu. and sharing your comments in Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel Chengdu Taihe luxury hotel is ideally located in the centre of the city on the picturesque Jinjiang River. The hotel is a 20-minute drive from Chengdu International Airport and 15-minute walk to Tianfu Square and the citys commercial centres.The 162 Luxury Rooms and 100 Suites accommodate guests in French elegance with a subtle Chinese touch. Every detail has been attended to for an extraordinary experience from the indulgent Sofitel MyBed to fragrance lighting entertainment and technology.Three inviting restaurants delight with Chinese Japanese and Western flavours while 3 bars offer a choice of fine drinks to savour. Leisure facilities include the spa fitness centre indoor swimming pool Jacuzzi and sauna for male guests,. ... more   less 

Additional Information about Sofitel Chengdu Taihe

Address: No.15 Binjiang Middle Road, Chengdu 610016, China (Formerly 索菲特万达大饭店)
Region: China > Sichuan > Chengdu
Price Range: ₹ 5,109 - ₹ 7,496 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chengdu Taihe 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Sofitel Wanda Chengdu Hotel Chengdu
Accor Wanda Chengdu
Sofitel Chengdu
Chengdu Sofitel
Hotel Style:
#4 Romantic Hotel in Chengdu
#12 Luxury Hotel in Chengdu
#12 Business Hotel in Chengdu
#22 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chengdu Taihe staff and other travellers.
3 questions
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Questions? Get answers from Sofitel Chengdu Taihe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are smoking and non-smoking rooms.”
 of 5 bubbles gboyle8, 10 Jul 2016 | Read review
“Very good hotel however people in your room can see you taking a shower :/”
 of 5 bubbles lisamk643, 5 Jul 2016 | Read review
“Higher floor rooms bound to have less noise from the roads.”
 of 5 bubbles bh518, 5 Jun 2016 | Read review
“Bed and the Bathroom was good”
 of 5 bubbles 444judes, 2 Jun 2016 | Read review
“You will probably get upgraded we did”
 of 5 bubbles N102VFianm, 27 May 2016 | Read review
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