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Sofitel Chengdu Taihe

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#17 of 2,652 Hotels in Chengdu
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel Chengdu Taihe
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867 Reviews from our TripAdvisor Community

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Showing 378: English reviews
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Brisbane, Australia
Reviewed 1 week ago

I stayed at the Sofitel Chengdu Taihe for week-long meetings nearby at the end of March. Although all the room fittings and furnishings were somewhat worn compared to other Sofitels I have stayed in, the rooms are a good size, very clean and very well appointed, with a comfortable bed, good TV, basic international cable channels*, fridge, some complimentary drinking...

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Helpful?
Thank David R
Xiamen
Reviewed 2 weeks ago

I was there to visit my friend and stay 2 night in the hotel. Good service, the location of the hotel is very convenient.The Food and beverage manager was very passionate by his job.It s was good experience

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Helpful?
Thank Louchinese
Dongguan City
Reviewed 2 weeks ago

First time in my life, I arrived a Sofitel Hotel and looked like a jungle! I just couldn't believe what I was seeing with my own eyes. It took me more than half-hour to check-in, the lobby was horrifying with so much people and a terrible smell, that I don't know how Accor Hotels allows such event, so called the...

Review collected in partnership with this hotel
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Helpful?
Thank Miguel A
WinneySHENG, Secretary to the General Manger at Sofitel Chengdu Taihe, responded to this review

Dear Miguel A, Thank you for taking the time to tell us about your experience at the Sofitel Taihe Chengdu. I am sorry that your experience did not meet your expectations during this special time of Sugar&Wine Meeting; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore...

Halifax, Nova Scotia
Reviewed 3 weeks ago

I stayed for 6 nights in March 2017. the staff was very helpful and friendly and for the most part spoke good English. The rooms are large and very clean. I will will be back for my next trip to Chengdu.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ras123452017
WinneySHENG, Secretary to the General manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thank you for taking the time to share your comments in Tripadvisor and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the...

Denver, Colorado
Reviewed 3 weeks ago

This was the worst hotel we stayed in China. We were traveling as a family of four and our kids have asthma, which made China a challenge given the level of pollution in the cities (if you click on the Weather app on your iPhone and add a Chinese city, we often saw the comment "Unhealthy Air Quality For Sensitive...

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Helpful?
Thank Kelly K
WinneySHENG, Secretary to the General manager at Sofitel Chengdu Taihe, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Sofitel Taihe Chengdu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It...

Reviewed 23 March 2017

Definitely worst Sofitel experience ever, no service, no attitude, you just experience nothing but continuous ignorance and cold faces. Lobby was a big mess, big noise everywhere. It took half an hour to complete the check-in. I was offered a lousy and noisy low floor room even I asked for a high floor one. I am a AccorPlus member but...

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Thank siegfried g
Hong Kong, China
Reviewed 21 March 2017

The hotel is well located near the centre of the city. We received a nice welcome on check-in; the room was well appointed, very clean but a little hot. Breakfast service was very good with a wide variety in the buffet. We had dinner in the Japanese restaurant which was very good, but I was surprised that there was no...

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Thank Euston33
Ashdod, Israel
Reviewed 14 March 2017 via mobile

Great town hotel. The rooms are amazing and very nice... Indoor pool and spa pool room and very nice staff... The breakfast was not great. And the indoor pool water we're cold they should improve that

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Thank einav66
Bucharest, Romania
Reviewed 10 February 2017

The concierge service was outstanding. The staff (from house keeping to reception and those serving the breakfast) was very kind and attentive. The hotel has 2 restaurants with non spicy food. The tripadvisor web site is not very smart.

Review collected in partnership with Accorhotels.com
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1Thank Gabriel_screen_name
WinneySHENG, Secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Taihe Chengdu. and sharing your comments in Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

Reviewed 17 January 2017

The building, interior and furniture are so old. When I arrived they didn't have my room type available so I got upgraded to a suite, which is quite big and nice. But as I said everything here is quite aged. The employees here don't have much customer service skills. they do not smile or say hello to you when they...

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Helpful?
Thank Jennifer L
WinneySHENG, Secretary to The General Manager at Sofitel Chengdu Taihe, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Sofitel Taihe Chengdu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel locates in the city center and is very close to the most famous shopping area CHUNXI Road with only 15...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Sofitel Chengdu Taihe luxury hotel is ideally located in the centre of the city on the picturesque Jinjiang River. The hotel is a 20-minute drive from Chengdu International Airport and 15-minute walk to Tianfu Square and the citys commercial centres.The 162 Luxury Rooms and 100 Suites accommodate guests in French elegance with a subtle Chinese touch. Every detail has been attended to for an extraordinary experience from the indulgent Sofitel MyBed to fragrance lighting entertainment and technology.Three inviting restaurants delight with Chinese Japanese and Western flavours while 3 bars offer a choice of fine drinks to savour. Leisure facilities include the spa fitness centre indoor swimming pool Jacuzzi and sauna for male guests,. ... more   less 

Additional Information about Sofitel Chengdu Taihe

Address: No.15 Binjiang Middle Road, Chengdu 610016, China (Formerly 索菲特万达大饭店)
Region: China > Sichuan > Chengdu
Price Range: ₹ 4,844 - ₹ 7,110 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chengdu Taihe 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Sofitel Wanda Chengdu Hotel Chengdu
Accor Wanda Chengdu
Sofitel Chengdu
Chengdu Sofitel
Hotel Style:
#4 Romantic Hotel in Chengdu
#12 Business Hotel in Chengdu
#16 Luxury Hotel in Chengdu
#23 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chengdu Taihe staff and other travellers.
3 questions
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Questions? Get answers from Sofitel Chengdu Taihe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a non-smoking floor if you don't smoke!!!”
DavidR627, 19 Apr 2017 | Read review
“There is no such thing as a Non-Smoking Room at this hotel”
B4567AOkellyk, 1 Apr 2017 | Read review
“High floor overlooking the river.”
Euston33, 21 Mar 2017 | Read review
“High floor”
oz_boos, 8 Jan 2017 | Read review
“There are smoking and non-smoking rooms.”
gboyle8, 10 Jul 2016 | Read review
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