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Sofitel Chengdu Taihe

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#12 of 2,602 Hotels in Chengdu
Certificate of Excellence
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Sofitel Chengdu Taihe
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850 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Reviewed 3 days ago NEW

The building, interior and furniture are so old. When I arrived they didn't have my room type available so I got upgraded to a suite, which is quite big and nice. But as I said everything here is quite aged. The employees here don't have much customer service skills. they do not smile or say hello to you when they...

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Helpful?
Thank Jennifer L
Reviewed 1 week ago

This is a very good hotel in a relatively central location in Chengdu by the river. It is perhaps a bit less luxurious than some of the existing alternatives like the Temple House or Shangri La but still very good and can be good value. As a Club Accorhotel platinum member, I found the hotel responsive before I arrived. I...

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Helpful?
Thank eurolondoner
WinneySHENG, Secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Taihe Chengdu. and sharing your comments in Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

Hong Kong, China
Reviewed 1 week ago

We stayed here for 3 nights and were upgraded to a suite as an Accor Platinum member. The room was very spacious, albeit a little dated now. The bathroom too is of reasonable size but is designed in a very awkward manner. Unfortunately we were staying during the "annual maintenance" of the Club Lounge so didn't get to take advantage...

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Helpful?
Thank oz_boos
WinneySHENG, Secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thank you for sharing your feedback from your recent visit to Sofitel Chengdu Taihe. It is pleased to know that our room and service helped in making your visit enjoyable. We strive to provide comfortable and friendly accommodations to our worldwide guests. I will share your comments with our team. I am sure that this feedback will serve...

Hong Kong, China
Reviewed 2 weeks ago via mobile

For central Chengdu location and river view, it is difficult to beat Sofitel Hotel. It is a ¥52 (US$8) taxi ride from the airport (30 minutes) and 5 minutes walk from the nearest subway station. The river view is pleasant if the sky is clear. The staff are wonderful and very responsive. I like their house red wine at the...

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Helpful?
Thank Highway7HK
WinneySHENG, Secretary to The General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thank you for sharing your feedback from your recent visit to Sofitel Chengdu Taihe. It is pleased to know that our room and service helped in making your visit enjoyable. We strive to provide comfortable and friendly accommodations to our worldwide guests. I will share your comments with our team. I am sure that this feedback will serve...

Jakarta, Indonesia
Reviewed 14 December 2016

Reservation staff must be trained since she didn't give some smile or warmly welcome. Room 701 : Wall Bed head is a little bit tired, need some renovation. Dusty carpet below the bed was found when we search for some stuff. But aircon was excellent. It can maintain room temperature perfectly. Even we found dusty aircon's filter. Shower's temp and...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Joha922
WinneySHENG, Secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thanks very much for your comment! Sofitel Chengdu has more than 13 years experience and is one of the earliest opened international hotel in Chengdu. At Sofitel Chengdu, we always strive to provide a superior service experience for every customer and we do gain a very good reputation in Chengdu City, but we still continue to improve the...

Hong Kong, China
Reviewed 10 December 2016 via mobile

Urgent business trip and arrived at 11:00pm. Got upgraded to suite without further payment as rooms full. Nice and grant hotel! However, a bit old. Neat and tidy! Very convenient, just around 20mins by taxi from airport. No chance to taste the food as breakfast meeting at another place. Hope will have chance to try next time.

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Helpful?
Thank ppppyyy
WinneySHENG, Secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Taihe Chengdu. and sharing your comments in Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

usa
Reviewed 4 December 2016

Large 4 Star hotel with very nice but slightly small room. Modern bathroom with good walk in shower. Very comfortable bed. Great breakfast buffet with western and Asian selections. Make sure you book the breakfast the day before otherwise there is a greater charge. Would definitely recommend.

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Helpful?
Thank worldtraveler34
WinneySHENG, Secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thank you for taking the time to share your comments in Tripadvisor and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the...

Torun, Poland
Reviewed 29 November 2016

This is really a great location in Chengdu, and the quality comparing to price is very good. With excellent breakfast for everyone: with nice Chinese noodles, European both continental and English breakfast as well, selection of fruits and different vegie. Calm room, helpful staff, maybe still they need to improve their English. But no one is perfect. Widely travelling I...

Review collected in partnership with Accorhotels.com
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Thank adamkB9586IX
Reviewed 28 November 2016

This lovely hotel is located in a great part of town. Close to the river and to many local attractions. It is clean and modern with quite good service. Breakfast buffet offers a large range of Western and Chinese breakfast options. There are two good restaurants in the hotel as well.

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Helpful?
Thank robdoct
WinneySHENG, secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, We truly appreciate you taking the time to write such kind comments. It is a pleasure to know that you were happy with our service; our ambassadors will be delighted to know that. We will be honored to welcome you back in the near future, hoping you consider us as your first option when you are traveling to...

Singapore, Singapore
Reviewed 24 November 2016 via mobile

Good place to stay, rooms are well equipped, nice beds, except the TV is kind of thick and small compared with the local Chinese 4 to 5 star hotels. Good spread of breakfast, don't miss the noodles and staff were all very professional.

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Helpful?
Thank Groundnuts
WinneySHENG, Secretary to the General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thanks very much for your comment! Sofitel Chengdu has more than 13 years experience and is one of the earliest opened international hotel in Chengdu. At Sofitel Chengdu, we always strive to provide a superior service experience for every customer and we do gain a very good reputation in Chengdu City, but we still continue to improve the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Sofitel Chengdu Taihe luxury hotel is ideally located in the centre of the city on the picturesque Jinjiang River. The hotel is a 20-minute drive from Chengdu International Airport and 15-minute walk to Tianfu Square and the citys commercial centres.The 162 Luxury Rooms and 100 Suites accommodate guests in French elegance with a subtle Chinese touch. Every detail has been attended to for an extraordinary experience from the indulgent Sofitel MyBed to fragrance lighting entertainment and technology.Three inviting restaurants delight with Chinese Japanese and Western flavours while 3 bars offer a choice of fine drinks to savour. Leisure facilities include the spa fitness centre indoor swimming pool Jacuzzi and sauna for male guests,. ... more   less 

Additional Information about Sofitel Chengdu Taihe

Address: No.15 Binjiang Middle Road, Chengdu 610016, China (Formerly 索菲特万达大饭店)
Region: China > Sichuan > Chengdu
Price Range: ₹ 4,629 - ₹ 7,279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chengdu Taihe 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Sofitel Wanda Chengdu Hotel Chengdu
Accor Wanda Chengdu
Sofitel Chengdu
Chengdu Sofitel
Hotel Style:
#4 Romantic Hotel in Chengdu
#12 Luxury Hotel in Chengdu
#12 Business Hotel in Chengdu
#23 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chengdu Taihe staff and other travellers.
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Questions? Get answers from Sofitel Chengdu Taihe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles oz_boos, 8 Jan 2017 | Read review
“There are smoking and non-smoking rooms.”
 of 5 bubbles gboyle8, 10 Jul 2016 | Read review
“Very good hotel however people in your room can see you taking a shower :/”
 of 5 bubbles lisamk643, 5 Jul 2016 | Read review
“Higher floor rooms bound to have less noise from the roads.”
 of 5 bubbles bh518, 5 Jun 2016 | Read review
“Bed and the Bathroom was good”
 of 5 bubbles 444judes, 2 Jun 2016 | Read review
5 of 5
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