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Crowne Plaza Chengdu West

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Traveller (106)
Room & Suite (41)
Dining (12)
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Overview
  • Excellent76%
  • Very good20%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
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Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Chengdu West
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Reviews (151)
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All reviewsbusiness hotelchinese restauranthotel facilities arebusiness tripairport pickupwould highly recommend this hotelrooms are comfortablelarge roomindoor poolthe holiday innlobby barthe executive loungenice hotelstar hotelwalmartdevelopmentmetro
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1 - 5 of 58 reviews
Hotel's Favourite
Reviewed 2 weeks ago

Good service, and good in room service menu, with plenty of food choices and not expensive. If you arrive at night and wanted some food in your room, you can order. The room was nice and good for the night rest.

Thank Jollyshandy
Response from SophieFanSF, Public Relations Manager at Crowne Plaza Chengdu WestResponded 2 weeks ago

Dear guest, thank you for choosing our hotel. We are so pleased to hear you enjoyed your stay with us. Looking forward to seeing you again!

Reviewed 14 May 2018 via mobile

Crowne Plaza Chengdu West: Starting from airport, The local taxi fare from airport to here will cost about RMB50 as taxi needs to charge 50% more when it enters this area (Pi Xian) where it’s different from the airport (Shuang Liu). As a result, the...More

Thank AIK71
Response from SophieFanSF, Public Relations Manager at Crowne Plaza Chengdu WestResponded 16 May 2018

Dear guest, thank you for choosing Crowne Plaza Chengdu West and thank you so much for your review of our hotel. We are so pleased to hear you enjoyed your stay with us. Looking forward to seeing you again!

Reviewed 13 April 2018 via mobile

Hotel doesn’t care about guests thoughts. Management always hides in office and asks new staff to take care of guests complaints and suggestions. They say they value top tier IHG club members but their actions don’t match what they say. Hotel facilities are top of...More

Thank Gong Y
Response from 成都高新皇冠假日酒店, 公关经理 at Crowne Plaza Chengdu WestResponded 20 April 2018

Dear guest, thank you for choosing Crowne Plaza Chengdu West and your recognition of our facilities. We feel sorry that two steps upgrade to Club Room, which was the best we could do, did not meet your expectations and we do appreciate your kind understanding...More

Reviewed 4 December 2017

Booked for 8 nights for our sons wedding,pleasant staff,clean,spacious rooms. Breakfast was excellent,indoor pool was fine apart from an odd odour and having to wear a swimming cap! Close to Walmart and local shopping centre with plenty of restaurants to choose from. Transport via subway...More

Thank dinogc2015
Response from 成都高新皇冠假日酒店, Public Relations Manager at Crowne Plaza Chengdu WestResponded 6 December 2017

Dear guest, thank you for taking your time to share your valuable comments with us, at the same time, wish your son a happy marriage. Swimming pool cap is required in the pool for health and cleanliness concern which is kind of rules locally. Wish...More

Reviewed 1 December 2017 via mobile

Hotel is well managed, it’s team well trained, staffs highly motivated and facility well maintained, definitely in a upward development, since it’s opening few years ago. Always standing up and greeting with a smile, upon a guest approaching, staffs are extremely friendly and helpful. Club...More

Thank taoist_sg
Response from 成都高新皇冠假日酒店, Public Relations Manager at Crowne Plaza Chengdu WestResponded 4 December 2017

Dear guest, thank you so much for your review of our hotel. We are so pleased to hear you enjoyed most of your stay with us. We are truly sorry for the imperfect facts you mentioned in locker and tour groups, on which we will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Children Activities (Kid / Family Friendly)
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$ 82 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Chengdu
#13 Luxury Hotel in Chengdu
#140 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 82 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Chengdu
#13 Luxury Hotel in Chengdu
#140 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (106)
Room & Suite (41)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Rooms overlooking the intersection offer some interest"
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"elevation, and wiew to the terrace"
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"Ask for a room with a balcony. You'll be facing away from the larger street in front and have a more..."
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"Ask for a room away from the road and the current construction when you check in"
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