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Sheraton Chengdu Lido Hotel

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Traveller (330)
Room & Suite (110)
Dining (41)
Overview
No.15 Section 1, Renmin Middle Road, Chengdu 610015 China See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (901)
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245 results
Traveller rating
59
106
65
10
5
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LanguageEnglish
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59
106
65
10
5
Show reviews that mention
All reviews biz trip tianfu square club lounge star hotel walking distance central location flat screen tv subway station main restaurant air conditioner pleasant stay chinese restaurant sichuan opera shopping mall spg concierge china
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1 - 5 of 245 reviews
Reviewed 5 days ago

Very tired hotel but centrally located. Close to the giant abandoned stadium. The staff not speaking a basic English. Very disappointing considering a 5star and business hotel. Despite advance booking we got wrong room and when changed we had to accept smoking one. No recognition...More

Thank SILBERSTEINSKY
Response from SherantonCD, 公关经理 at Sheraton Chengdu Lido HotelResponded 5 days ago

Dear guest, thank you for choosing Sheraton Chengdu Lido Hotel. About you mentioned service response has been sent to related department, we will adjust later.I'm sorry to bring you an unhappy experience. We will be more efforts to provide more quality services, thank you again...More

Reviewed 2 weeks ago

The hotel is centrally located in downtown Chengdu. It's walking distance to shopping and dining outlets. The Chengdu subway is just 5 min walk away. Staffs speak sufficient English to give assistance when needed, especially those concierge staffs. They were very helpful to get us...More

Thank Nathantran
Response from Destination754714, 公关经理 at Sheraton Chengdu Lido HotelResponded 2 weeks ago

Thank you very much for choosing to stay with us and share your opinions online. We really appreciate you taking time to post such positive comments. It is our pleasure to hear that your stay with us was pleasant overall, your satisfaction is our ultimate...More

Reviewed 2 weeks ago via mobile

Staying here for 2 nights at the end of Chengdu trip. Overall, this has been a bunch of mixed impressions... First of all, this is an old property which has been renovated some time ago. So you will see a mix of old and new...More

Thank VKuswandi
Response from Destination754714, 公关经理 at Sheraton Chengdu Lido HotelResponded 2 weeks ago

Dear guest, thank you for choosing Sheraton Chengdu Lido Hotel. We are so sorry not bringing you a perfect experience of staying here. We will working hard to improve service and looking forward to seeing you again.

Reviewed 7 August 2018

this is definitely an older hotel, and like so many Chinese staffed facilities, customer service eludes them. it definitely does not meet American or International standards. Thailand, Hong Kong, Singapore, Bali are all Asian countries I've stayed at a Sheraton, all made me feel welcome,...More

Thank Daniel L
Response from 婷 张, 公关经理 at Sheraton Chengdu Lido HotelResponded 8 August 2018

Dear guest, thank you for choosing Sheraton Chengdu Lido Hotel. So sorry for didn't bring you a perfect stay at our hotel. We know after 17 years operation, our facilities are a little bit out styled, so we try to provide better service for our...More

Reviewed 26 July 2018

Was highly disappointed by this hotel. First of all, location is close to the metro but not close to the shopping district as one might expect. There's not a lot around the hotel itself. Not docking any stars for this. Service was bad. We had...More

Thank Karen K
Response from 婷 张, 公关经理 at Sheraton Chengdu Lido HotelResponded 26 July 2018

Dear guest, thank you for choosing Sheraton Chengdu Lido Hotel. We feel so sorry that did'nt bring you a pleasant stay at our hotel. As you metioned, we need more training to improve our associate's sevice skills. Thank you for your suggestion. And we will...More

View more reviews
About
Description
Located in the city center, Sheraton Chengdu Lido Hotel enjoys a great location which near to Tianfu Square. Locating in the junctions of metro line 1 and line 4, only 2-minute walk to the Luo Ma Shi metro More station and only one stop to Kuan Zhai Xiang Zi Alleys. It’s very convenient for business trip and leisure travel. Total 387 well-designed guest rooms and suites which equipped with individual controlled centralized air-conditioning and High Speed Internet Access. Smoking, non-smoking and disable rooms to meet your different requirements. Club Lounge on 35F provides Happy Hour and local delicacy. With 3 F&B outlets, Nova Café provides all-day dining and global buffet on Friday and Saturday nights, Chinese restaurant Celestial Court offers traditional Sichuan and Cantonese cuisine. Fontana Bar is your good choice for a wonderful afternoon tea and business appointment. More than 1000 square meters banquet site, can meet different meeting and banquet needs. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
387
Price range
US$ 88 - US$ 150 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Chengdu
,
Chengdu Sheraton
Location
China > Sichuan > Chengdu
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
387
Price range
US$ 88 - US$ 150 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Chengdu
,
Chengdu Sheraton
Location
China > Sichuan > Chengdu
Photos
Traveller (330)
Room & Suite (110)
Dining (41)
Pool & Beach (16)
Family and Play Areas (11)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Derrick D
27 September 2018|
AnswerShow all 3 answers
Response from Daniel L | Reviewed this property |
I was going to attach a link, TA rules won't allow, just google sheraton chengdu lido, they have a website of their own, choose the contact tab, and there's a place where you can send them an email.
0
Votes
SAMAID
5 June 2018|
Answer
Response from Candice C | Reviewed this property |
The only email I have is reservation.chengdu
0
Votes
lucynadin
7 July 2017|
Answer
Response from P T | Reviewed this property |
Better you contact the hotel directly
1
Vote
Room Tips
"If you have a child travelling with you ask for a large room to take an extra bed"
EvelynneG
22 Jul 2018
Read review
"you can exchange money to the reception. Easier than to go to bank for exchange"
57darwina
22 Jun 2018
Read review
"If you must stay here, make sure to ask for the side that is not next to the night club."
395candicec
24 Mar 2018
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"I had a south facing room which had an interesting view."
TheJGuy
25 Apr 2017
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