We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Chengdu Lido Hotel

Save
Share
Traveller (318)
Room & Suite (106)
Dining (40)
Overview
No.15 Section 1, Renmin Middle Road, Chengdu 610015 China See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (895)
Filter reviews
242 results
Traveller rating
59
105
64
9
5
Traveller type
Time of year
LanguageEnglish
More languages
59
105
64
9
5
Show reviews that mention
All reviewsbiz triptianfu squareclub loungestar hotelwalking distancecentral locationflat screen tvsubway stationmain restaurantair conditionerpleasant staychinese restaurantsichuan operashopping mallspgconciergechina
FilterEnglish
Updating list...
1 - 5 of 242 reviews
Reviewed 7 August 2018

this is definitely an older hotel, and like so many Chinese staffed facilities, customer service eludes them. it definitely does not meet American or International standards. Thailand, Hong Kong, Singapore, Bali are all Asian countries I've stayed at a Sheraton, all made me feel welcome,...More

Thank Daniel L
Response from 婷 张, 公关经理 at Sheraton Chengdu Lido HotelResponded 8 August 2018

Dear guest, thank you for choosing Sheraton Chengdu Lido Hotel. So sorry for didn't bring you a perfect stay at our hotel. We know after 17 years operation, our facilities are a little bit out styled, so we try to provide better service for our...More

Reviewed 26 July 2018

Was highly disappointed by this hotel. First of all, location is close to the metro but not close to the shopping district as one might expect. There's not a lot around the hotel itself. Not docking any stars for this. Service was bad. We had...More

Thank Karen K
Response from 婷 张, 公关经理 at Sheraton Chengdu Lido HotelResponded 26 July 2018

Dear guest, thank you for choosing Sheraton Chengdu Lido Hotel. We feel so sorry that did'nt bring you a pleasant stay at our hotel. As you metioned, we need more training to improve our associate's sevice skills. Thank you for your suggestion. And we will...More

Reviewed 23 July 2018

The reception staff and the Bell Boys were friendly and the lobby pleasant. The room was very clean light and large. The room facilities were very good and the location excellent.The room has free WiFi, Flat Screen TV, Mini Fridge, tea and coffee making facilities....More

Thank Evelynne G
Response from 婷 张, 公关经理 at Sheraton Chengdu Lido HotelResponded 23 July 2018

Dear Evelynne G, Thank you very much for choosing to stay with us and share your opinions online. We really appreciate you taking time to post such positive comments. It is our pleasure to hear that your stay with us was pleasant overall, your satisfaction...More

Reviewed 7 July 2018

Very nice hotel, worth the cost. Rooms were big, accommodating, and very comfortable. Staff was friendly, helpful, and able to speak English. The hotel was able to reserve a cab for the next morning when we needed to go to the airport, it was waiting...More

Thank Teagan H
Response from SherantonCD, Public Relations Manager at Sheraton Chengdu Lido HotelResponded 8 July 2018

Dear Teagan, Thank you very much for choosing to stay with us and share your opinions online. We really appreciate you taking time to post such positive comments. It is our pleasure to hear that your stay with us was pleasant overall, your satisfaction is...More

Reviewed 23 June 2018

Staff are very friendly and helpful. Location is very good near the tourist spot and near metro station. Very convenient. Clean room. Good amenities gym, pool, sauna, Jacuzzi, steam bath and lobby. Clean room and big. Price is ok.More

Thank Darwin A
Response from SherantonCD, Public Relations Manager at Sheraton Chengdu Lido HotelResponded 24 June 2018

Dear guest, Thank you very much for choosing to stay with us and share your opinions online. We really appreciate you taking time to post such positive comments. It is our pleasure to hear that your stay with us was pleasant overall, your satisfaction is...More

View more reviews
About
Description
Located in the city center, Sheraton Chengdu Lido Hotel enjoys a great location which near to Tianfu Square. Locating in the junctions of metro line 1 and line 4, only 2-minute walk to the Luo Ma Shi metro ...More station and only one stop to Kuan Zhai Xiang Zi Alleys. It’s very convenient for business trip and leisure travel. Total 387 well-designed guest rooms and suites which equipped with individual controlled centralized air-conditioning and High Speed Internet Access. Smoking, non-smoking and disable rooms to meet your different requirements. Club Lounge on 35F provides Happy Hour and local delicacy. With 3 F&B outlets, Nova Café provides all-day dining and global buffet on Friday and Saturday nights, Chinese restaurant Celestial Court offers traditional Sichuan and Cantonese cuisine. Fontana Bar is your good choice for a wonderful afternoon tea and business appointment. More than 1000 square meters banquet site, can meet different meeting and banquet needs. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
387
Price range
US$ 85 - US$ 147 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Chengdu
,
Chengdu Sheraton
Location
China > Sichuan > Chengdu
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
387
Price range
US$ 85 - US$ 147 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Chengdu
,
Chengdu Sheraton
Location
China > Sichuan > Chengdu
Photos
Traveller (318)
Room & Suite (106)
Dining (40)
Pool & Beach (16)
Family and Play Areas (11)
Business Centre & Event Rooms (11)
Nearby
Nearby HotelsSee all 3,030 hotels in Chengdu
Super 8 Hotel Chengdu Luo Ma Shi Subway Station
2 reviews
.17 km away
Haojiayuan Apartment Hotel
4 reviews
.23 km away
Hanting Express Chengdu Luomashi
18 reviews
.25 km away
Dorsett Grand Chengdu
504 reviews
.26 km away
Nearby RestaurantsSee all 3,216 restaurants in Chengdu
Lixuan Chinese Restaurant (The Ritz-Carlton, Chengdu)
134 reviews
.44 km away
FLAIR Restaurant & Bar(Ritz-Carlton Chengdu)
161 reviews
.46 km away
Chen Mapo tofu (Luomashi)
260 reviews
.32 km away
Chenmapo Beancurd
140 reviews
.32 km away
Nearby AttractionsSee all 433 attractions in Chengdu
Chengdu Renmin Park
545 reviews
1.17 km away
Kuanzhai Alley
1,463 reviews
.94 km away
Chengdu Museum (Old Hall)
47 reviews
.91 km away
Tianfu Square
229 reviews
.86 km away
Questions & Answers
Ask a question
SAMAID
5 June 2018|
Answer
Response from Candice C | Reviewed this property |
The only email I have is reservation.chengdu
0
Votes
lucynadin
7 July 2017|
Answer
Response from P T | Reviewed this property |
Better you contact the hotel directly
1
Vote
DanRoseman
9 June 2016|
Answer
Response from SherantonCD | Property representative |
Dear DanRoseman, Warm greeting from Sheraton Chengdu Lido Hotel! We are delighted to inform you that we do have adapter available for hotel guests.You can borrow from our reception or just dail "0" to ask help from our... More
0
Votes
Room Tips
"If you have a child travelling with you ask for a large room to take an extra bed"
Read review
"you can exchange money to the reception. Easier than to go to bank for exchange"
Read review
"If you must stay here, make sure to ask for the side that is not next to the night club."
Read review
"I had a south facing room which had an interesting view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing