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Sheraton Chengdu Lido Hotel

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Sheraton Chengdu Lido Hotel
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749 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Melbourne, Australia
Reviewed 9 January 2017

I recently completed a stay at the end of December as an SPG Platinum member and was upgraded to a deluxe corner suite, which was showing its age and dimly lit. In general, the property is quite an old style Sheraton. The executive lounge was quiet, but there were very limited afternoon tea options so I didn't stick around. There...

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Helpful?
Thank Pearce D
SherantonCD, Marketing Communication Officer at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for choosing to stay with us and share your opinions online. We really appreciate your detailed feedback regarding to the room condition and food & beverage services in our hotel. However, we have noticed that that your experience has not been perfect due to the hotel's aged decoration and noise problem, we fell deeply...

beijing
Reviewed 16 December 2016 via mobile

Sheraton is kind of a safe play hotel, with money that you pay is nothing much to asked for. Room size is acceptable around 35sqm, with quite old style and in Chinese way hotel. It seems the hotel has been opens for ages where the old structure building and room with so ancient style. Service wise nothing to comment about...

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Helpful?
Thank 982jacko
SherantonCD, Marketing Communication Officer at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for choosing to stay with us and leaving us your valuable reviews. The detailed and honest information you provided in the comments is of great importance for us to keep improving our service in the future. We are very sorry to know that your stay with us was not entirely satisfying due to the...

Singapore
Reviewed 26 November 2016

Having arrived late at night after a flight, the reception at the front desk and the help extended by the porter makes the trip less stressful. The room where I stayed in was quite and allowed me to have a good night of rest.

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Helpful?
Thank Yeow Hwee H
SherantonCD, Sales Coordinator at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for choosing to stay with us in Chengdu. We are glad to hear that you have enjoyed a delightful time in our hotel due to the quality services and the quiet guest room. We appreciate the comments that you have shared as a business traveller and will carry on in delivering all guests the...

Kuala Lumpur, Malaysia
Reviewed 30 October 2016 via mobile

Sheraton is located in an older part of the city and had its glory days. Now it's a bit aged with rooms and facilities a little old and dated. Room and bed is comfortable and reasonably clean. Breakfast at club lounge is also decent and large lounge area. However a renovation is needed!

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Helpful?
Thank williamlye
SherantonCD, Sales Coordinator at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for choosing to stay with us in Chengdu. We really appreciate your detailed feedback regarding to the location, decoration, and services of our hotel. Your opinions are very important for our further development. First of all, we are glad to hear that the location and services of our hotel have achieved your expectation. However,...

Seattle, Washington
Reviewed 17 October 2016 via mobile

This is a fine hotel and very reasonably priced, at least during the off season. Attractions for me include the nearby subway stop and the location within walking distance (for me) of Chunxi Road. The room and bed are good for the price and the staff seem competent. I will stay here again. One negative is the thumping "disco" noise...

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Helpful?
Thank Jon A
SherantonCD, Sales Coordinator at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for choosing to stay with us and spending your valuable time to leave us your comments. First of all, we are very glad to hear that your staying experience in our hotel was generally delightful due to the location, facilities, and services. However, we also notice that the evening noise in the surrounding area...

Hong Kong, China
Reviewed 9 October 2016 via mobile

May be I arrive about midnight, front desk keeps busy with their daily finance issue and need me wait a while. I'm ok with this. However, i do not like the staff checking me in but do answer the question from the customer (impolite one) behind of me. Anyway, this is China. I should accept their cultural. If next time...

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Helpful?
Thank airron1125
SherantonCD, Sales Coordinator at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for choosing to stay with us in Chengdu and taking your time to review our hotel. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information to improve on for the future. We are very sorry to hear that your staying...

Saint John, New Brunswick, Canada
Reviewed 28 September 2016

After staying at more luxurious hotels in other cities we found the Sheraton to be a more typical North American style hotel. We were located on the 18th floor overlooking the soccer stadium with a nice view of the city. The bedroom and bathroom were smaller than we were used to but comfortable and clean. The breakfast buffet was excellent...

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Helpful?
Thank brithea
SherantonCD, Sales Coordinator at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for the great feedback you have provided. This level of details is important for us so we know exactly how our current service is delivered and how we can improve for future experiences. We appreciate you taking the time to post such positive comments regarding to our hotel view, cleanness, breakfast buffet, and surroundings....

Carlsbad, California
Reviewed 24 September 2016 via mobile

The staff is very helpful, friendly and attentive. The hotel itself is nice enough. The main lobby is pretty. Overall just lacking personality. The breakfast has a large variety. The bar was boring, expensive and lacked a variety of drinks.

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Helpful?
Thank russ p
SherantonCD, Sales Coordinator at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for choosing to stay with us and spending your valuable time to review our hotel. This level of detail is important for us so we know exactly how we can improve for future experience. We are very glad to hear that you have enjoyed the service of our employees and our breakfast. However, it...

Marietta, Georgia
Reviewed 4 September 2016

The one standout thing about this hotel: everyone is eager to help you out. Friendly, friendly staff, starting with Ms. Dora Shi, the SPG manager. The level of hospitality and the energy they put forth are exemplary, most especially when compared to other hotels in mainland China. The rooms are typical Sheraton. Clean rooms, spacious common area, and wonderful, private...

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Helpful?
Thank BuzzLi14
SherantonCD, MarCom Officer at Sheraton Chengdu Lido Hotel, responded to this review

Dear Guest, First of all,thank you very much for sharing with us and other travellers your recent experience at Sheraton Chengdu Lido Hotel. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. Thank you for your...

Barcelona, Spain
Reviewed 9 August 2016 via mobile

Considering that all chinese hotels are very new, this one make you think more of an historical one from USA. But the view is wonderful and despite the littke english spoken, staff is extremely helpful. The area around is lively and full of restaurants. Including Chen Mopu Tofu definitely worth a visit and literally around he corner

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Helpful?
Thank Giuliotoscani
SherantonCD, marcom officer at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for sharing with us and other travellers your recent experience at Sheraton Chengdu Lido Hotel. It's always great to hear that our guest enjoy themselves during their travels. Our hotel located in the downtown of Chengdu and only about 2 minutes walking distance from hotel to Luomashi station of Metro. It is the ideal...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sheraton Chengdu Lido Hotel is an international 5-star hotel which suits for both business and leisure travelers. Benefiting from the perfect location of city center, the hotel possesses an easy access to various landmarks of Chengdu. From the hotel, Tianfu Square, Wide and Narrow Alley, and Sichuan Science and Technology Museum are within walking distance; and Chengdu Shuangliu International Airport is also merely 30-minute away by vehicle. The closest metro transfer station “Luomashi” is 2-minute walking distance from the hotel. By utilizing the metro system of Chengdu, you will be able to reach attractions such as Wuhou Memorial Temple, Jinli Street, and Chengdu Research Base of Giant Panda Breeding. In order to provide the best living experience for you, all rooms are equipped with amenities such as electronic card lock, chairs, umbrella, safety box, iron, ironing board, office stationeries, and 220 volt socket etc.. Non-smoking rooms are also available in our hotel. Additionally, the hotel also provides various facilities to enrich your stay, including 4 restaurants (Chinese and Western) and lounges, business center, swimming pool, gym, and sauna. ... more   less 

Additional Information about Sheraton Chengdu Lido Hotel

Address: No.15 Section 1, Renmin Middle Road, Chengdu 610015, China
Region: China > Sichuan > Chengdu
Price Range: ₹ 5,179 - ₹ 9,408 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Chengdu Lido Hotel 4.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Sheraton Chengdu
Chengdu Sheraton
Hotel Style:
#13 Business Hotel in Chengdu
#27 Luxury Hotel in Chengdu
#31 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chengdu Lido Hotel staff and other travellers.
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Questions? Get answers from Sheraton Chengdu Lido Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if noise bothers you try to get as high as possible, rooms xx03-xx13 are less noisy”
 of 5 bubbles avsm, 23 Jan 2016 | Read review
“Good views higher up.”
 of 5 bubbles juliejt, 11 Sep 2015 | Read review
“All room are comfortable. (Maybe no smoking)”
 of 5 bubbles NabeSingapore, 6 Sep 2015 | Read review
“If you need air conditioning, stay way form this hotel.”
 of 5 bubbles TRAVELdglobenow, 18 Apr 2015 | Read review
“The views of the city on the top floors were wonderful. Ask for a room with city views.”
 of 5 bubbles Bigvis, 15 Dec 2014 | Read review
5 of 5