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Rhombus Park Aura Chengdu Hotel

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#8 of 2,638 Hotels in Chengdu
Certificate of Excellence
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Rhombus Park Aura Chengdu Hotel
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237 Reviews from our TripAdvisor Community

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There are newer reviews for Rhombus Park Aura Chengdu Hotel
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Showing 167: English reviews
London, England
Reviewed 7 September 2016 via mobile

I think I came with the wrong expectations. Having arrived from Hong Kong and having been told Chengdu had changed massively from my last trip 6 years ago; i think the Hotel echoed a few frustrations of China which lie beneath the veneer of Gucci and Cartier shops. I didn't realise for the first 24 hrs that the hotel was...

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Helpful?
1Thank jonworld
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear jonworld, Thank you for sharing your recent stay with other travelers on the Tripadvisor. Our hotel located at the trendy shopping area with all suites room. Referred to the issues you mentioned, we have the group standard for the guest service, and do have the regular maintenance program to keep the hotel in good condition and to ensure to...

Hong Kong
Reviewed 6 September 2016 via mobile

From the moment we checked in, it did not demonstrate any 5 star elements... Ok the design is not bad, but the hardware is poorly made. Air conditioner doesn't really work, the room is quite stuffy, the toilet flush works poorly, had to pump many times before it flushes. The harder I pump, the more I feel the toilet will...

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Helpful?
3Thank Nikichenhk
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Nikichenhk, Thank you for sharing your recent stay with us here on TripAdvisor. Referred to the issues you mentioned, we're sorry for all the inconvenience caused to you and we will look into it to avoid similar situation happens again. We have a regular maintenance program to keep the hotel in good condition and to ensure to provide our...

Zurich, Switzerland
Reviewed 1 September 2016

Upon arrival we had 1,2 minor issues, which we addressed and were solved within minutes. Their staff is overly friendly and customer oriented, we really appreciated their efforts and their friendliness. We felt like stars and were treated like ones. The bathroom was gigantic and like a dream with the open bath tube, two sinks and the tropical shower. The...

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Helpful?
Thank Kefmaster8
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Kefmaster8, Thank you for sharing your recent stay with us here on TripAdvisor with such many details and recommend us to other travelers. We are delighted you enjoyed our hotel and the room facilities. And our staff and team can assist to make your stay convenient and satisfaction. We welcome you back to Chengdu soon, if you do so,...

Reviewed 22 August 2016

The position is great, the rooms are big and very clean. Everything is new and the staff speak english very well and they are very helpfull. The breakfast is really good and even the restaurant has some good western menu options. I was very satisfied with this choice

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Helpful?
1Thank Lollo A
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Lollo A, Thank you for sharing your recent stay with other travelers on the Tripadvisor. We are happy you like our hotel and glad our staff can assist to make you enjoy your stay. We just have a new Executive Chef, he is a genius and make very tasty food. We have some new popular promotions in our restaurant....

Hong Kong, China
Reviewed 21 August 2016 via mobile

Spacious modern room, coffee machine, good bathroom amenities, can buy some souvenir from the hotel. Staff very helpful and kind, cute pool and gym. Small hotel , straight to the point with a nice venue for breakfast , in room dining food is correct, at the restaurant portion too small,!just ok, breakfast not bad. Perfect for business trip or solo...

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Helpful?
Thank Jean-marc G
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Jean-marc G, Thank you for sharing your recent stay with us here on TripAdvisor. We are delighted you enjoyed our hotel and the room facilities. All rooms in our hotel are Suite Room with spacious size. Our hotel has the best location, only 3 minutes by walk to IFS and Taikooli shopping area, which is the most multifunctional and...

Hong Kong, China
Reviewed 4 July 2016

This is a very nice romantic hotel. The rooms are very spacious and clean. They have floor to ceiling windows from the bathroom. The location is very centrally located by shopping malls and restaurants just minutes away.

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Helpful?
Thank bluestarz7
KenJiang2016, Rooms Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear bluestarz7, Thank you for sharing your recent stay with us here on TripAdvisor. We are delighted you enjoyed our hotel and the room facilities. All rooms in our hotel are Suite Room and Spacious. We have a regular maintenance program to keep the hotel in good condition and to ensure to provide guest the best stay experience. Our hotel...

London, United Kingdom
Reviewed 18 June 2016 via mobile

Great hotel in a great location. Large comfortable room. Very quiet with good windows that fit and keep noise out. Room had great facilities and decor was contemporary and in good condition. Great bathroom with shower and bath . Complimentary kit very good. Wifi was ok ( don't forget to switch off Google as default browser!) . Breakfast was extensive...

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Helpful?
Thank Mischa58
KenJiang2016, Rooms Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear lanhampaul, Thank you for sharing so many details of your recent stay with us here on TripAdvisor. All our team members read the encouraging view and we are so pleased that our team is able to make your stay that much more enjoyable. Thanks for recommending our Hotel to other travelers. We were also delighted you enjoyed our hotel...

Reviewed 12 June 2016 via mobile

The best price and quality hotel in a supreme location with easy access to public transport (for in-town visitor locations) as well as the high way (for the out of town scenic spots). It's also super close to Taikoo Li, a redeveloped area and IFS and has access to lots of food and drink options. Hotel room is basic and...

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Helpful?
Thank TravelLightC
KenJiang2016, Rooms Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear TravelLightC, Thank you so much for sharing your kind comments, we are glad you enjoyed your stay with us and like our room & facility. Our hotel have the best location in the downtown place, 3 minutes to the center shopping area by walk and very convenient to the transportation station. We are looking forward to welcome you back...

Beverly Hills, California, United States
Reviewed 7 June 2016

I stayed in this hotel three times in April 2016 for a total of ten nights. I was really impressed! The first two stays I was in a king bed room, and the third time I was upgraded to a larger suite. The king bed rooms were really large, with a separate seating area, two flat screen TV's, a bar...

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Helpful?
1Thank Victor B
KenJiang2016, Rooms Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Mr. Victor B, Thank you for sharing so many details of your recent stay with us here on TripAdvisor. All our team members read these views and Tomy is thrilled you mentioned him on his hospitality service. We are so pleased that the team are able to make your stay that much more enjoyable and you. Thanks for recommending...

Singapore
Reviewed 5 June 2016 via mobile

In the center of chengdu, just walking distance from lots of shopping and eating places. Modern decor and very comfortable at very reasonable price. Good choice for a getaway! Only thing is that after a certain hour, the "bar" is deserted and the wait staff pretty much ignores it. Better off eating and drinking elsewhere!

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Helpful?
Thank chermayn
KenJiang2016, Rooms Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear chermayn, Thank you so much for sharing your kind comments, we are glad you enjoyed your stay with us and like our room & facility, all rooms in our hotel are Suite with Spacious bathroom. Our hotel have the best location in the downtown place, 3 minutes to the center shopping area by walk. Thank you for your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the city centre of Chengdu, Rhombus Park Aura Chengdu Hotel is a 5-star all-suite hip hotel within walking distance from the famous Chunxi shopping district, Chengdu IFS, Taikoo Li Complex and Chengdu Lan Kwai Fong. With the Metro Line 2 Station just steps away, guests can enjoy easy access to the entire city through the remarkable subway system. The contemporary suites range in size from 50 to 330 sqm offering a separate living room, dressing area and bathroom uniquely designed with his & hers touches. All guestrooms are equipped with 42-inch LCD TVs in the living rooms and bedrooms, WiFi internet access, coffee machine as well as 100% cotton bedding and goose down pillows. Located on the second floor, Soulmate Restaurant & Lounge serves modern international cuisine with a dash of innovation, offering guests a heartwarming array of exquisite taste sensations. ... more   less 

Additional Information about Rhombus Park Aura Chengdu Hotel

Address: Hailrun Square, No.216 Xiadong Street, Jinjiang District, Chengdu 610021, China (Formerly Rhombus Fantasia Chengdu Hotel)
Region: China > Sichuan > Chengdu
Price Range: ₹ 5,405 - ₹ 17,133 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rhombus Park Aura Chengdu Hotel 5*
Number of rooms: 185
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chengdu
#5 Romantic Hotel in Chengdu
#5 Family Hotel in Chengdu
#8 Luxury Hotel in Chengdu
#27 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Rhombus Park Aura Chengdu Hotel staff and other travellers.
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Questions? Get answers from Rhombus Park Aura Chengdu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back are quieter”
  • View from entrance
  • 2 beds
  • Small changing room
  • Room 1217
  • 2 televisions
 of 5 bubbles ManManManMan, 28 Mar 2017 | Read review
“Make sure to specify you want a non-smoking room if you don't want one.”
 of 5 bubbles thesyst3m, 19 Mar 2017 | Read review
“Try booking direct and you may get a better deal.”
 of 5 bubbles roycC9608PB, 1 Mar 2017 | Read review
“go for the spacious suites on the higher floors”
 of 5 bubbles kissingbirds, 14 Dec 2016 | Read review
“Top floors have the best views!”
 of 5 bubbles Solo_Londoner, 27 May 2016 | Read review
5 of 5