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Rhombus Park Aura Chengdu Hotel

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#12 of 2,567 Hotels in Chengdu
Certificate of Excellence
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213 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Hong Kong, China
Reviewed 4 weeks ago

The room is very spacious that is very value for money at the price I paid. However, the layout of the room is rather strange that firstly, the bathtub and toilet bowl are right next to the floor-to-ceiling window and I was unsure whether people can see through from outside. Secondly, there is no proper work table and I need...

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Helpful?
Thank Kyle F
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Kyle, Thank you for sharing your stay with us and recommend to other travelers. We are delighted our team members do their best to make your stay more comfortable.Our team strive hard to provide a good stay for our guests and it is great when it is appreciated. Referred to room layout you mentioned, I recommend our G60 Deluxe...

Brisbane, Australia
Reviewed 2 November 2016

A very nice, comfortable hotel with friendly staff and good efficient service. We were lucky enough to get upgraded to a bigger room on the 8th floor which made our stay even better. Great location, close to shops and restaurants.

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Helpful?
Thank VelvetCannon
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear VelvetCannon, Thank you for sharing your stay with us and recommend to other travelers. We are delighted our team members do their best to make your stay more comfortable. It is always our aim to be friendly, truly welcoming to make guest feel home away from home. Our team strive hard to provide a good stay for our guests...

Reviewed 1 November 2016 via mobile

It's my favourite Chengdu Hotel! The rooms are so big and beautiful, kind of mini apartment, clean and perfect! Breakfast very big and complete as usual in China. Best shopping area, I meant luxury mall as Lane Crawford, just around the corner. Last but not least the price...so chip compared to European hotels!

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Helpful?
Thank alexosimani
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear alexosimani, Thank you for sharing your stay with other travelers. Our hotel located at the trendy shopping area, very close to Chunxi Road, Taikooli, IFS. All rooms in our hotel are Suites room with Spacious size. It is always our aim to be friendly, truly welcoming to make guest feel home away from home. Our team strive hard to...

Fort Saskatchewan, Canada
Reviewed 7 October 2016 via mobile

This was one of our favourite hotels in China. The hotel itself is modern, the rooms are spacious, clean and comfortable. The bathrooms are huge, with floor to ceiling windows. We stayed here for 3 nights, and have 2 rooms, one room for our 19 and 20 year old boys. The first night our ac was not working that well,...

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Helpful?
Thank LBardier
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear LBardier, Thank you for sharing such many details about your stay with us and recommend to other travelers. We are delighted our team members do their best to make your stay more comfortable. It is always our aim to be friendly, truly welcoming to make guest feel home away from home. Our team strive hard to provide a good...

Reviewed 2 October 2016 via mobile

Always my first choice in Chengdu. The position is good and for the price you will get no better place in Chengdu. I've been there 3 times now and will come back for sure. Highly recommended. Closed to the city center.

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Helpful?
Thank Julian B
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Julian B, Thank you for sharing your recent stay with us and recommend to other travelers. We are happy you come back again and stay with us. It is always our aim to be friendly, truly welcoming to make guest feel home away from home. Our team strive hard to provide a good stay for our guests and it...

Reviewed 20 September 2016 via mobile

Loved this hotel - friendly and helpful staff, delicious food, comfortable modern rooms and fair prices. The pool and gym were also great and location was incredibly handy with heaps of places to eat, drink and shop around - would recommend!

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Helpful?
Thank lisamN716KJ
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear lisamN716KJ, Thank you for sharing your recent stay with us here on TripAdvisor and recommend to other travelers. We are happy you enjoy the stay with us, like our hotel facilities and staff service. All of ours rooms are Suites with spacious space, this give guest more comfortable stay experience with the good location in downtown and close to...

Beckenham, United Kingdom
Reviewed 18 September 2016 via mobile

We managed to leave an iPad with the hotel location in the taxi that brought us from the airport. We did not realise this until we got to our room. The amazing staff lead from the front by manager Ivan Wu managed to reunite owner and iPad in under 2 hours - impressive in a city of 14 million people...

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Helpful?
Thank beatrice s
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear beatrice s, Thank you for sharing your recent stay with us here on TripAdvisor. Ivan Wu has read your comments, and he is thrilled you pointed him out of the team, We are happy our team members can assist you to make your stay more enjoyable and help you to get back your IPad. We are delighted you enjoyed...

Singapore, Singapore
Reviewed 13 September 2016

During my personal visit in 2012, when my wife and I stayed at your hotel. It was her birthday and I remembered how your staff went all out to help made our day. And during my stay from Aug 28-31, their friendly staffs have done service, above and beyond. It was in the form of assisting to find out information,...

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Helpful?
Thank IvanLew
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear IvanLew, Thank you for sharing your recent stay with other travelers on the Tripadvisor. We are happy you come back again and our staff can assist to make your stay enjoyable. We are appreciated that you recognizing our guest service, our staff read your lovely comments and motivated. We will keep the standard and brief to the team continue...

London, England
Reviewed 7 September 2016 via mobile

I think I came with the wrong expectations. Having arrived from Hong Kong and having been told Chengdu had changed massively from my last trip 6 years ago; i think the Hotel echoed a few frustrations of China which lie beneath the veneer of Gucci and Cartier shops. I didn't realise for the first 24 hrs that the hotel was...

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Helpful?
1Thank jonworld
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear jonworld, Thank you for sharing your recent stay with other travelers on the Tripadvisor. Our hotel located at the trendy shopping area with all suites room. Referred to the issues you mentioned, we have the group standard for the guest service, and do have the regular maintenance program to keep the hotel in good condition and to ensure to...

Hong Kong
Reviewed 6 September 2016 via mobile

From the moment we checked in, it did not demonstrate any 5 star elements... Ok the design is not bad, but the hardware is poorly made. Air conditioner doesn't really work, the room is quite stuffy, the toilet flush works poorly, had to pump many times before it flushes. The harder I pump, the more I feel the toilet will...

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Helpful?
3Thank Nikichenhk
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Nikichenhk, Thank you for sharing your recent stay with us here on TripAdvisor. Referred to the issues you mentioned, we're sorry for all the inconvenience caused to you and we will look into it to avoid similar situation happens again. We have a regular maintenance program to keep the hotel in good condition and to ensure to provide our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Located in the city centre of Chengdu, Rhombus Park Aura Chengdu Hotel is a 5-star all-suite hip hotel within walking distance from the famous Chunxi shopping district, Chengdu IFS, Taikoo Li Complex and Chengdu Lan Kwai Fong. With the Metro Line 2 Station just steps away, guests can enjoy easy access to the entire city through the remarkable subway system. The contemporary suites range in size from 50 to 330 sqm offering a separate living room, dressing area and bathroom uniquely designed with his & hers touches. All guestrooms are equipped with 42-inch LCD TVs in the living rooms and bedrooms, WiFi internet access, coffee machine as well as 100% cotton bedding and goose down pillows. Located on the second floor, Soulmate Restaurant & Lounge serves modern international cuisine with a dash of innovation, offering guests a heartwarming array of exquisite taste sensations. ... more   less 

Additional Information about Rhombus Park Aura Chengdu Hotel

Address: Hailrun Square, No.216 Xiadong Street, Jinjiang District, Chengdu 610021, China (Formerly Rhombus Fantasia Chengdu Hotel)
Region: China > Sichuan > Chengdu
Price Range: ₹ 5,088 - ₹ 12,220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rhombus Park Aura Chengdu Hotel 5*
Number of rooms: 185
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chengdu
#5 Romantic Hotel in Chengdu
#5 Family Hotel in Chengdu
#12 Luxury Hotel in Chengdu
#24 Best Value Hotel in Chengdu
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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