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Crowne Plaza Chengdu Panda Garden

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#17 of 2,618 Hotels in Chengdu
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Crowne Plaza Chengdu Panda Garden
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257 Reviews from our TripAdvisor Community

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Showing 194: English reviews
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Abu Dhabi, United Arab Emirates
Reviewed 17 January 2017

This hotel is fantastic, modern, clean, and characteristic of a panda sanctuary. The pool is amazing, and has lovely gardens. Staff are friendly, and helpful. Communication is very good, and the staff have a good understanding of English. One man that stands out is Jason Tang, who welcomes guests on arrival. We were being " ripped off " from a...

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Helpful?
Thank Mr_RichardR
Europe
Reviewed 8 January 2017

Stayed several nights and didn't sleep well for any of them. This was all due to the air conditioning staying on at the same hot temperature no matter what fan speed or temperature was selected. We asked reception to sort it on the first day and within minutes a man with a ladder appeared, monitored the temperature, removed a vent...

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1Thank ricor29
Tian X, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Ricor, Thanks for choosing Crown Plaza Chengdu Panda Garden and leaving us your sincere and also professional feedback.I apologized for the inconvenience of your stay, our hotel managements have attached much attentions on these issues, especially the room temperature and the communication of the Front Desk. We will offer more language training courses to our staff in order to...

Durango, Colorado
Reviewed 26 November 2016

I stayed at this hotel for a second time and was able to spend more time in the hotel than my last visit. My room was spacious with a great view of the garden in the rear of the hotel. Clean windows would have made the view clearer however. The hotel is located in a residential area near the Chengdu...

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Helpful?
Thank funtraveler47
Edinburgh, Scotland, United Kingdom
Reviewed 25 November 2016 via mobile

Hotel was large and had a lovely reception area full of panda toys. Check in was a fairly slow and complicated process. Room I was in was clean bright and really good quality. I have stayed in many Chinese hotels and I was not overwhelmed by the staff here. Food was cold most of the time and really pretty poor...

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Thank Darren M
Wolverhampton, United Kingdom
Reviewed 20 November 2016

this review could have been so much better...but for kids running around reception screaming and shouting (in Chinese) Adults openly smoking in the reception area. My room was far too hot and no matter how hard I tried (air con on 16 and fan on full power) I could not get it down. and finally the coffee m/c in the...

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2Thank Back9Bailey
Tian X, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Guest, Thanks for choosing Crown Plaza Chengdu Panda Garden and leaving us your sincere and also professional feedback. Our hotel managements have attached much attentions on this issue, especially the environment of our lobby and reception desk. And also, we have doubled checked our AC system to make sure it can work well. So we still sincerely and wholeheartedly...

Calgary
Reviewed 16 November 2016

I am at the crown plaza for a conference on giant panda research. The hotel is located in a gated residential area a few stops away from the panda base which is convenient. However, it is quite far from the city centre. That said, the amenity of the hotel is fantastic. One big big plus is the hotel wifi which...

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Thank qqsong
Arlington, Virginia
Reviewed 15 November 2016

High quality western-style hotel quite far from the city center. But near the Panda breeding centre. They have panda-themed rooms if you really want that kind of thing. Breakfast buffet was very good. Environs are pretty boring as it is located in a retirement-like community. So not much night/street life around. But there are a bunch of good local restaurants...

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Thank jdballou
Princeton, New Jersey
Reviewed 12 November 2016

Arrived Late (around 8:00 PM)Greeted by the Manager on duty because my IHG status (Spire Elite) . My room was upgraded to a suite. (On the Panda themed floor). Room was roomy and clean to say the least. It was a comfortable stay. The room temperature was a bit warm, I was told during checkout one of the window can...

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Thank yeh2013-NJ
Malvern, United Kingdom
Reviewed 27 October 2016

Stayed in this hotel for a few nights in October 2016. Large and comfortable business hotel. Excellent room on a high floor. Several choices of restaurant and a lobby bar. The food was good for breakfast where there was a large choice. We also ate in the chinese restaurant a couple of times - good food there too. As well...

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Thank Chris H
Birmingham, United Kingdom
Reviewed 18 October 2016

We specifically chose this hotel because of the proximity to panda breeding centre. The hotel from the outside appears to be in the middle of a housing estate, but once inside the hotel is lovely.Out the back of the hotel is gorgeous, beautiful lawn, swimming pool and a very pretty wedding chapel. The lobby is very nice, on check in...

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Thank unhappybrits

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Located in the centre of colorful Poly 198 Park, Crowne Plaza Chengdu Panda Garden is the first international upscale hotel in North Chengdu. The hotel conveniently adjoins High-Tech West Zone and Xindu Industrial Park, and is within nearby walking distance to a 2,000 acre music park, Poly Lafitte Sports Park and the world famous Chengdu Panda Base. We are 30 minutes’ drive from downtown’s Tianfu Square, 20 minutes from Chengdu North Railway Station and East Railway Station, 45 minutes from Chengdu Shuangliu International Airport. Crowne Plaza Chengdu Panda Garden offers 345 exquisite guest rooms, each designed to exceed your expectations. We also feature 3 signature restaurants of differing styles, presenting you a delectable range of global cuisines and delicacies, along with a carnival of Sichuan and Cantonese specialties. Choco Deli offers a distinctive French and European flavor, a variety of homemade breads, cookies and tasty selection of fine pastries and cakes for all occasions including weddings. The hotel is additionally equipped with Lobby Lounge, Club Lounge, Touch Spa, Indoor and the only Splash Outdoor Pool in town. 3 round trip shuttle bus to Panda Base and city centre Tianfu Square is your ideal choice of convenient travel with quickness. What’s more, Crowne Plaza Chengdu Panda Garden features an 800 square meters ballroom and is complemented by our Tulip function room with independent reception hall and 6 additional function rooms. In addition, the hotel offers 3,000 square meter outdoor banquet area and space suitable for any number of events. As for that special day in people’s lives, the hotel presents a unique outdoor venue that’s ideal for weddings and parties presented by our devoted Crowne Plaza Weddings team.With its attractive environment, elegantly appointed rooms, broad range of meetings and event facilities, unique dining and recreation facilities and excellent service, Crowne Plaza Chengdu Panda Garden offers you a refreshing and successful city-resort experience. ... more   less 

Additional Information about Crowne Plaza Chengdu Panda Garden

Address: Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
Region: China > Sichuan > Chengdu
Price Range: ₹ 4,831 - ₹ 6,777 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Chengdu Panda Garden 5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Chengdu
#2 Romantic Hotel in Chengdu
#4 Family Hotel in Chengdu
#11 Spa Hotel in Chengdu
#14 Business Hotel in Chengdu
#17 Luxury Hotel in Chengdu
#22 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chengdu Panda Garden staff and other travellers.
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Questions? Get answers from Crowne Plaza Chengdu Panda Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor overlooking the pool and gardens”
 of 5 bubbles Mr_RichardR, 16 Jan 2017 | Read review
“upper floors facing the rear of the hotel have nice garden views”
 of 5 bubbles funtraveler47, 25 Nov 2016 | Read review
“Room with king bed comes with sofa bed. Room with double beds doesn't have sofa bed”
 of 5 bubbles qqsong, 16 Nov 2016 | Read review
“Panda suite are interesting”
 of 5 bubbles yeh2013-NJ, 12 Nov 2016 | Read review
“I like rooms on high floors as they are quieter and have good views.”
 of 5 bubbles ChrisH246, 27 Oct 2016 | Read review
5 of 5