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Fraser Suites Chengdu

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Traveller (375)
Room & Suite (152)
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Overview
  • Excellent81%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“washing machine”(48 reviews)
“tianfu square”(38 reviews)
“kitchen area”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Fraser Suites Chengdu
Announcement: 20TH ANNIVERSARY DRAW
Contact Info
Name/address in local language
Offers from Fraser Suites Chengdu
Announcement: 20TH ANNIVERSARY DRAW
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Reviews (532)
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All reviewswashing machinetianfu squarekitchen areamassage roomrice cookerfull kitchenhome away from homebedroom suitedining tablerooms are spacioussteam roomexcellent staybuffet breakfastother star hotelsshopping mallgreat amenitieshigh floor
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11 - 15 of 440 reviews
Reviewed 29 January 2018

Always had good experiences at the Fraser Suites Chengdu, and it's my #1 go-to when I stay in the city. Conveniently located 5 minutes walk from the last stop of the Airport->City bus service (RMB10 only!) it's easy to get to and from the airport....More

1  Thank Miles S
Response from Icyna, General Manager at Fraser Suites ChengduResponded 5 February 2018

Dear Miles S, Thank you so much for taking the time to let us know of your stay experience. We are so happy you has a great stay and satisfied with our rooms , services, amenities , Wi-Fi and food . Thanks also for your...More

Reviewed 25 January 2018

Stayed a total of six nights with a three night gap in the middle while touring Sichuan bush when Fraser kindly stored our bags. Front of house staff efficient, friendly and went out of their way to assist with anything needed and this attitude was...More

Thank MisterAccountant
Response from Icyna, General Manager at Fraser Suites ChengduResponded 26 January 2018

Dear MisterAccounttant, Thank you so much for taking time writing down the review on your stay experience in Fraser Suites Chengdu. We all are so happy you really had a wonderful time here like you mentioned that we create " home away from home "...More

Reviewed 7 January 2018 via mobile

Stayed here for 3 nights and totally enjoyed our stay. The room was spacious and clean and came with a kitchen and washing machine where you can cook you own food and do your laundry. We were given a non smoking room on 22nd floor...More

Thank JustLoveToFly
Response from Icyna, General Manager at Fraser Suites ChengduResponded 9 January 2018

Dear JustLoveToFly, Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service, facilities and location. Thanks for your recommendation and we look forward to your...More

Reviewed 7 January 2018

Loved our stay there. The rooms were impeccably clean, the facilities were fantastic, the staff of the hotel were extremely helpful and friendly (we had troubles getting taxi to Jinli Street and two of the staff used their own accounts to book taxis for us,...More

Thank ChestnutAeroFaith
Response from Icyna, General Manager at Fraser Suites ChengduResponded 9 January 2018

Dear ChestnuAeroFaith, Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service, facilities and location. Thanks for your vote of confidence and we look forward...More

Reviewed 31 December 2017

My family of four stayed here for the last week and I wanted to commend the exceptional service. Initially there was a bit of a miscommunication with staff over the type of hotel room I had arranged for well in advance (as I have a...More

Thank RoCon29
Response from Icyna, General Manager at Fraser Suites ChengduResponded 2 January 2018

Dear RoCon29, Thank you so much for taking the time to let us know of your stay experience. We are so happy you has a great stay. Thanks also for your vote of confidence. We will continue to do our very best for all our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 95 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chengdu
#1 Romantic Hotel in Chengdu
#2 Business Hotel in Chengdu
#13 Luxury Hotel in Chengdu
#151 Best Value Hotel in Chengdu
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 95 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chengdu
#1 Romantic Hotel in Chengdu
#2 Business Hotel in Chengdu
#13 Luxury Hotel in Chengdu
#151 Best Value Hotel in Chengdu
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (375)
Room & Suite (152)
Dining (17)
Pool & Beach (4)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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snowbunny35
12 November 2017|
Answer
Response from TangCS74 | Reviewed this property |
I went in September 2017. My flight was at 6pm. So was able to get an extension of 2 hours. I think all subjected to availability. However till 8pm I think you might have to solicit with the front desk staff.
1
Vote
ryannmcneil
24 August 2017|
AnswerShow all 4 answers
Response from Annie S | Reviewed this property |
the airport bus shuttle stop is the other end of the street from the hotel. The hotel staff is very helpful in finding transport. When no taxi is available, a staff booked a ride from Uber that I reimbursed him in cash.
0
Votes
Room Tips
"Go as high as you can"
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"If you are sensitive to smoke, ensure you are on a non-smoking FLOOR."
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"Spacious suites, centrally located"
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"Request for upgrade if possible"
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