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Somerset Riverview Chengdu

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#15 of 2,602 Hotels in Chengdu
Certificate of Excellence
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167 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Asia
Reviewed 20 September 2016

I like the stay in Somerset brand service apartment whenever I travel abroad ! Which I can do self-services laundry and brew my own Chinese tea ! Location is near to subway and internal decoration is much better than Somerset Xuhui, which I always use to stay when in Shanghai. The staff is helpful (not sure what is her name),...

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Helpful?
Thank Yan Seong L
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Yan Seong L, Thank you very much for supporting the Somerset brand globally. I am glad that you have enjoyed your stay here in Somerset Riverview Chengdu. On behalf of our Guest Service team, I would like to thank you for the compliments regarding our staff. It is our duty to assist our residents and provide a warm and...

Beijjng
Reviewed 5 September 2016

If you would Iike walking, this is a better place. The building is nearby the river.3 minutes walk to the nearest subway stop. The breakfast is very simple, service is so so. The facility of apartment is a little old. Swimming pool is poor.

Review collected in partnership with this hotel
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Helpful?
Thank zacharytung
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Zacharytung, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We are glad that you like our centrally located residence by the river. We apologize for missing the mark on our breakfast selection and swimming pool. We will continue to strive our best to create a better environment...

Hong Kong, China
Reviewed 22 August 2016

The hotel feels luxurious and the room has everything you could need during your stay. It was very comfortable and the bed,especially, was enormous! Lovely decor, clean, spacious room and a good range of English channels on the TV. The only slight disappointment would be the shower. The floor doesn't slope enough so you're left with a cold puddle of...

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Helpful?
Thank k943h
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear k943h, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We hope that you have enjoyed your stay in Somerset Riverview Chengdu. We apologize for the inconvenience caused in the cold puddle of water that you had to go through while entering the shower. We will be doing...

Reviewed 4 August 2016

We stayed for three weeks and had a one-bedroom Deluxe Room. The booking states that the room is supposed to be 108square meter. It is not. 70sqm tops. When asking the very nice personnell at the reception the say that the area includes some public areas also. This is how rooms are measured in China (at least in Chengdu they...

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Helpful?
Thank Jari M
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Jari M, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We hope that you have enjoyed your stay in Somerset Riverview Chengdu. We apologize for the inconvenience caused with regards to the size of your apartment as well as the noise coming through from the windows. Indeed,...

Winchester, United Kingdom
Reviewed 1 August 2016

The pool and roof garden are the best features of this hotel - access to the roof is a little awkward as you have to get someone to let you up there but it's got lots of stylish furniture and great views across the city. The pool has a quite magical light display which is particularly great at night -...

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Helpful?
2Thank FatTulipToo
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear FatTulipToo, We am glad that you have enjoyed some of our residents' favourite spots during your stay in Somerset Riverview Chengdu. Our swimming pool ceiling has been specially created this way to allow our residents to rest, relax and rejuvenate after a long day at work. Our rooftop garden is also one of the hidden gems in town -...

Bangkok
Reviewed 29 July 2016

I chose this hotel based on the ratings on various travel sites; well, I have not been disapointed at all! My one bedroom suite offering a great view over the city was big and very comfortable. I found more amenities than what I expected, including a washing machine. Front desk staff were very friendly and helpful. I spent 3 great...

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Helpful?
Thank Schaffter J
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Schaffter J, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We are glad to have received such positive feedback from you. Indeed, most of our rooms are equipped with washer cum dryer facilities. You may also like to make use of our indoor heated swimming pool, gymnasium...

Mumbai, India
Reviewed 19 July 2016

Great hotel, very spacious rooms. We had got connecting rooms. So our living room was massive. They had kitchens in each room. We were vegetarian and they had arranged noodles and fried rice for us which was great. They even gave us a late checkout with request.

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Helpful?
Thank nilayshah1994
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear nilayshah1994, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. It is our pleasure to have made your stay an enjoyable one. Please do not hesitate to drop us an email for any special arrangements required for your upcoming stay. Once again, thank you very much for your...

Singapore, Singapore
Reviewed 4 July 2016 via mobile

Located next to Jinjiang river, it is near the main city centre. The one bedroom apartment we stayed in had all the amenities and offered comfortable stay. The gym is well equipped. Only thing I don't like is the location of the indoor swimming pool. To get to the pool one has to pass through the back area of the...

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Helpful?
Thank Thiam Huat O
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Thiam Huat O, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We hope that you have enjoyed your stay in Somerset Riverview Chengdu. We apologize for the inconvenience caused in having to pass through the kitchen area to get to our swimming pool. We are currently reviewing...

Atlanta, Georgia
Reviewed 19 June 2016

Especially love the wash&laundry machine. Sufficient lighting in the room. Staff was quite friendly and helpful when we requested access to the rooftop garden, although the place seemed neglected for a long while. Didn't have time to try the swimming pool. Only thing not happy with was that only ONE breakfast voucher was entitled to a room per night stay....

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Helpful?
1Thank 868shenl
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear 868shenl, Thank you very much for your review, we are glad to hear that you had enjoyed the stay with us! We are sorry to hear that the quantity of the accorded breakfast was not to your satisfaction. Guests who book the studio or 1 bed-room apartment will receive 01 set of breakfast, and guests who require more are...

Singapore, Singapore
Reviewed 23 May 2016 via mobile

I stayed in this service apartment many years ago when it started operations. Honestly the reason for choosing this accommodation for this trip was the amazing rate it was offering compared to the others in the city. I did have some reservations initially. Was it well kept? Was the location good? Can I get a taxi? Etc. I am very...

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Helpful?
Thank AnneWong
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear AnneWong, Thank you for your wonderful review of Somerset Riverview Chengdu. We are very glad to have you stay with us again after so many years. We have shared your feedback with Ivy and Gulja, as well as the rest of the staff and they are all very appreciative of your kind words! We have taken note of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sitting on the banks of the Jinjiang River, Somerset Riverview Chengdu enjoys a prime address in the city of Chengdu. Nature features heavily around Somerset Riverview Chengdu. Whilst meandering water ways with romantic arched bridges make for a pretty cultural picture, local tea houses and bars alike takes on a fantastical modern allure. The 200 serviced residences is furnished with a modern and comfortable living and dining area, broadband Internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartment sizes from studio to three-bedroom apartments tailored to your lifestyle. Our 24-hour on-site security personnel and video intercom system provide you and your family a secure living environment. Somerset Riverview Chengdu is ideal for executive and their families looking for a balanced and enriching lifestyle. Our rooftop garden is the perfect relaxed space for lazy summer barbecue. Unique facilities include fully-equipped gymnasium, sauna rooms and children playground offering extensive leisure and sports choices for you and your family to relax and refresh. Our recreational residents’ programmes like city explorations and networking gatherings enable you to meet people and network within your community. Our helpful and caring staff is always striving to exceed your expectation, showcasing the core value of Somerset’s signature Heartware service, which is our commitment to tailor each residence to your individual needs. ... more   less 

Additional Information about Somerset Riverview Chengdu

Address: No.1 3rd Section of Renmin South Road, Wuhou District, Chengdu 610041, China
Region: China > Sichuan > Chengdu
Price Range: ₹ 4,562 - ₹ 6,401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Riverview Chengdu 4*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#3 Family Hotel in Chengdu
#10 Business Hotel in Chengdu
#10 Romantic Hotel in Chengdu
#11 Spa Hotel in Chengdu
#14 Best Value Hotel in Chengdu
#15 Luxury Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Riverview Chengdu staff and other travellers.
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Questions? Get answers from Somerset Riverview Chengdu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make use of the excellent swimming pool on the third floor.”
 of 5 bubbles A4170WEpeterl, 1 Nov 2016 | Read review
“Higher floors afford better view of the city.”
 of 5 bubbles SYKN, 1 Oct 2016 | Read review
“Rooms with a river view for a nice view.”
 of 5 bubbles Travel715, 21 Sep 2016 | Read review
“Room with a view toward the river is very nice especially in the evening with all the spectacular lights.”
  • Zoom in at Tianfu Square some 15-20 min walk away.
 of 5 bubbles jarim2014, 4 Aug 2016 | Read review
“River View is quieter. Higher Floors e.g. 26-31 have floor launderettes in Room 2.”
 of 5 bubbles Married-to-Chengdu, 27 Apr 2016 | Read review
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