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Holiday Inn Chengdu Century City- West Tower

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Traveller (71)
Room & Suite (26)
Dining (2)
Ratings and reviews
#58 of 2,962 Hotels in Chengdu
  • Excellent23%
  • Very good55%
  • Average19%
  • Poor1%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
4 Star Hotel
Holiday Inn East Century City Chengdu is located in the Century City complex in southern Chengdu, which features the New Chengdu International Exhibition & Convention Center and Causeway Bay Shopping Mall.The Hotel has 190 modern and quiet guest rooms including 16 suites and 40...
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Location and contact
208 West Tower, Century City Boulevard, Chengdu 610041, China
Name/address in local language
Hotel website
19.8 km to Chengdu Airport
10 restaurants are within a 0.5 km radius
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Reviews (333)
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All reviewsconvention centerthe holiday inncheck in processsoftware parkbreakfast buffetlobby barhousekeeping staffclose to the airportspoke englishexhibitiontaxichina
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1 - 5 of 101 reviews
Reviewed 22 April 2018 via mobile

No Air Conditioner , the room is like sauna . The guests keep the doors of the rooms open to refresh , it is not very pleasant and comfortable to walk along the corridor and look at naked smoking people... very dirty windows, can not...More

Thank Mirkata2
Response from Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West TowerResponded 24 April 2018

Dear guest, We would like to take this opportunity to thank you for choosing Holiday Inn Chengdu Century City and sharing your experience here. Your comments are so valued for us to improve our service and facility, we will take action according to your suggestions...More

Hotel's Favourite
Reviewed 27 November 2017 via mobile

We booked a club room with access to the lounge. The service we have received in the lounge has been first class On our first visit we were warmly welcomed with a smile and Kaimi, Luck Li, Lucy Lu and July could not have been...More

Thank MontyMcCoy
Response from Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West TowerResponded 29 November 2017

Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and we will pass your praise to the staff who you mentioned in your comment. It's something our staff takes great pride in,...More

Reviewed 19 March 2018

I spent 6 days in March. Here are the highlights: - The hotel is very near the convention center and the Software park, close to the airport (between $45 and 70 RMB by taxi using the counter, 80 if not) but far away from the...More

Thank frog888
Response from Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West TowerResponded 17 April 2018

Dear frog888: Thank you for choosing us as on your business trip and sharing your experience with us on this channel. I am so pleased to hear you enjoyed your stay. It's something our staff takes great pride in, so we value your feedback. As you...More

Reviewed 3 January 2018

First of all, the service was great! All the staffs encountered were professional and polite. They try to help to the best as they can. But great staffs cannot save the old building and bad design. Have you been to the old building with bad...More

1  Thank Steven Y
Response from Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West TowerResponded 5 January 2018

Dear valued guest Steven Y, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked...More

Reviewed 29 October 2017 via mobile

So this time I am in „panda city“ Chengdu hosting a workshop for a Tier1 Automotive Supplier.. Check in process and room were ok. What surprised me however was lack of English the staff spoke. Anyhow, it all worked out somehow. Breakfast was good.. however...More

Thank Reggie H
Response from Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West TowerResponded 30 October 2017

Dear Guest, Thank you for your feedback following your recent stay, which we have shared with our management team. We are constantly striving to provide our guests with good quality facilities and a comfortable and welcoming ambiance, as well as excellent service. As such, we...More

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About
Description
Holiday Inn East Century City Chengdu is located in the Century City complex in southern Chengdu, which features the New Chengdu International Exhibition & Convention Center and Causeway Bay Shopping Mall.The ...More Hotel has 190 modern and quiet guest rooms including 16 suites and 40 Executive Club rooms with business friendly features. There are 3 various outlets for dining and entertainment. Less
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Wheelchair Access
Pool
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (71)
Room & Suite (26)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"See above comments"
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"high floor gives the best views"
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"There is a rolling refurbishment in progress."
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"Avoid - there are no good rooms"
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