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Terrible , no aircon in rooms this time of year . My room was 27degress when I checked in . Their solution was to open the windows . Mini bar was hardly cool , warm beer , they said it was correct temperature. Half the...More
Thank A TripAdvisor Member
Response from ICQD, Public Relations Manager at InterContinental Hotel QingdaoResponded 2 days ago
Thank you for taking your time to leave your review from your recent experience at InterContinental Qingdao.
We are very sorry to learn of your disappointment following your stay with us. Our guest feedback is very important to us as it helps us...More
Excellent experience in Intercontinental. All staff here make me feel like stay at home. They are very kind and professional. The most impressive one is the reception young man Mr Ice, who is really patient. I ask a lot questions for him, he always give...More
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Response from ICQD, Public Relations Manager at InterContinental Hotel QingdaoResponded 2 January 2018
Thank you for writing a review of your recent experience with us at InterContinental Qingdao.
We are pleased to read that you took comfort whilst in our care and enjoyed your time with us, as well as excellent service we provided. We look...More
The hotel is in need of an upgrade-rooms are tired looking, poor lighting, A/C malfunction in several rooms within our group but service is generally good particularly in the exec lounge( Abby Zhang went out of her way to take care of our group) and...More
Thank Mark H
Response from ICQD, Public Relations Manager at InterContinental Hotel QingdaoResponded 3 days ago
Dear Mark H,
Thank you for taking time to let us know of your recent stay experience at InterContinental Qingdao.
It is very delighted to know that you enjoyed our hotel service very much.
Your feedback is extremely important to us as it helps us...More
As I came to expect on my first business trip to China, the international hotels are of an incredibly high standard.
The interior design of this hotel is excellent, with a striking lobby full of water and glass, very impressive.
The location is right on...More
Response from ICQD, Public Relations Manager at InterContinental Hotel QingdaoResponded 1 week ago
Thank you for taking time to let us know of your recent stay experience with us at InterContinental Qingdao.We are pleased to hear you enjoyed our hotel location and liked our interior design very much. We look forward to welcoming you back soon....More
Staff and their helpfulness - excellent!
Cleanliness - excellent!
Public areas - grand, big, beautiful!
Restaurants - especially Flavours - excellent buffet!
Rooms - subpar. We were in a suite, and there were multiple issues:
1) We couldn't get the room temp below 25.5 degrees...More
Response from ICQD, Public Relations Manager at InterContinental Hotel QingdaoResponded 2 weeks ago
Thank you for taking your time to share your lovely review with us. We are pleased that you enjoyed your stay with us. We're so happy to received your appreciation to our staff and also we'll improve those points which had been mentioned...More