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Hotel Jen Shenyang by Shangri-La

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#1 of 1,083 Hotels in Shenyang
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Hotel Jen Shenyang by Shangri-La
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557 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Shanghai, China
Reviewed 4 days ago NEW

Came back to Shenyang this year and still choose this hotel. Nice location with shops around, the atmosphere is good, especially while the staff is recognizing you as a repeat guest. This is one of the reason I keep staying back here. You will get more than a room, it's the genuine feeling from the staff! The concierge and front...

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1Thank Jason Z
London, United Kingdom
Reviewed 6 days ago NEW

It was my first visit to mainland China. It’s for business but I heard Shenyang’s winter is very beautiful. I actually only choose hotel jen because it was close to the train station. I need to go to Dalian couple times when I stay in Shenyang. The location could not be better. However, this hotel surprised me so much. When...

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2Thank Sukey0324
HJSY, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Dear Guest, Thank you for your highly recommended feed back to our hotel!The day you arrived it was our Charity Events for poor school kids and our hotel hold this kinds of events twice to three time a year, how lucky you are! Also thank you for your kind heart for these kids.Hope every thing goes well. Looking forward your...

Singapore, Singapore
Reviewed 1 week ago via mobile

Excellent service provided by staff, staff was able to assist me with finding my lost phone even after I checked out from hotel and was able to located the phone in a very short amount of time. Well done!

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1Thank Zyleon
HJSY, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Dear Guest, Thank you for your feedback for our hotel.Our hotel is belongs to Shangri-la Hotels and Resorts.We will always offer the best service quality to improve our guests' experience.Looking forward your next come.

Moore, South Carolina
Reviewed 28 October 2016

Excellent hotel, very helpful and friendly staff from the front desk to housekeeping. The food in the restaurants is very good and I enjoyed the Club on the 21st floor. I would like to mention a few of the staff that were particularly helpful. - Marie Ma at the front desk. - Li Xin, Yu Xiao Ming and Jia Ping...

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1Thank Joe K
HJSY, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Thank you for your feedback. Due to our central location we have a good connection to public and domestic transportation. Furthermore there are many options to go shopping and eating. We will forward your comment regarding the restaurant and menu to the related departments in order to improve our service. We hope to have a chance welcoming you again in...

Reviewed 11 October 2016

Fortunately I spent another 2 nights at this hotel, and it was great! From the moment I arrived until the moment I departed, everything was super as last.The room/ hotel was very clean and well appointed.The hotel concierge staffs were courteous, and spoke perfect English. They were helpful with directions and recommendations for my colleagues. Definitely a hotel that exceeds...

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Thank olee1980 Q
distribution t, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Thank you very much for your reply and such a high evaluation to the Hotel Jen Shenyang!The hotel has been committed to provide "Family" feeling to every in house guest, sincerely look forward to your next coming!

Coeur d Alene, Idaho USA
Reviewed 9 October 2016

We had a 4- night stay Sept 29- Oct 3 in a “Deluxe King accommodation- no breakfast" booked through the Hotel Jen website. The hotel is nicely centralized to shop & eat. The Shenyang train station a couple minutes walking distance. Basically this was our main criteria for choosing Hotel Jen. On arrival, our check-in was prompt, and despite a...

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Thank JohnBruch
distribution t, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Thank you very much for choosing our hotel for your stay in Shenyang. We are happy to hear that the Hotel Jen Shenyang is your favorite hotel in Shenyang. Many guests highly appreciate the close location to the Shenyang train station as well as the international and local shops nearby. We hope to see you soon during your next stay...

Shanghai, China
Reviewed 9 October 2016

The hotel is in a good location near the train station, but there are some service drop offs. I had some difficulty checking in with locating my reservation even though I had a Chinese speaker with me. Also, the house keeping staff was inconsistent. I stayed twice and the first time the room had some unacceptable hygiene concerns. The second...

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Thank Chet D
distribution t, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Thank you very much for choosing our hotel for your stay in Shenyang. We are happy to hear that the Hotel Jen Shenyang is your favorite hotel in Shenyang. Many guests highly appreciate the close location to the Shenyang train station as well as the international and local shops nearby. We hope to see you soon during your next stay...

Singapore
Reviewed 29 September 2016 via mobile

staff is great,food is great,the location was fabulous, close to public transport so many food stall nearby and numerous shops ,it had the right facility excellent, especially staff jackie & Yuina are very helpful.

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Thank Jack L
distribution t, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Thank you very much for choosing our hotel for your stay in Shenyang. We are happy to hear that the Hotel Jen Shenyang is your favorite hotel in Shenyang. Many guests highly appreciate the close location to the Shenyang train station as well as the international and local shops nearby. We hope to see you soon during your next stay...

Reviewed 26 September 2016 via mobile

Hotel Beautiful, comfortable, elegant and with a lot of sympathy for your employees. Well located, with very malls and dozens of stores around. In particular miss Bessie Wang (Friendliness and competence in person). It has a large restaurant with good chefs available, varied breakfast, lunch and dinner. Great gym with large sauna, and if need, massage. If you want to...

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Helpful?
Thank Alexsandro L
distribution t, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Thank you very much for choosing our hotel for your stay in Shenyang. We are happy to hear that the Hotel Jen Shenyang is your favorite hotel in Shenyang. Many guests highly appreciate the close location to the Shenyang train station as well as the international and local shops nearby. We hope to see you soon during your next stay...

Israel
Reviewed 8 July 2016 via mobile

My suite was very pleasant and large, including many closets and easily suitable for a family. The kitchenette was very well equipped including daily complimentary bottled water, and the breakfast and dinner buffets are varied with both local and western cuisine. Unfortunately the variety of English TV channels is extremely limited - not even CNN. The hotel has a small...

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Thank B B
distribution t, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Dear Mr. B B, Thank you for your kind comment. We are glad to hear that you enjoyed your stay with us. Our serviced apartments are very suitable for a longer stay in Shenyang with the option to cook, fully equipped kitchen, or enjoying our delicious buffet restaurant or Shang Palace. The TV channels in our hotel including several English...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Jen Shenyang (formerly Traders Hotel, Shenyang) is affiliated with Shangri-La Hotels and Resorts. Ideally located in the heart of downtown, Hotel Jen Shenyang adjoins Shenyang's best business, entertainment and shopping centres. The city's leading tourist sights are also easily accessible. Shenyang Taoxian International Airport is only 30 minutes away, Shenyang Railway Station and Subway Line 1 are only 5 minutes' walk from the hotel. Hotel Jen Shenyang offers accommodation of guestrooms and serviced apartments with complimentary internet access for guests' convenience. Guests can enjoy the benefit of the Club rooms and exclusive lounge. As the first hotel in the city to obtain HACCP certification, Hotel Jen Shenyang owns 2 restaurants. Shang Palace is well recognised for its local Liaoning specialities as well as outstanding Cantonese and healthy vegetarian cuisine. Jen Cafe provides a wide range of international and local cuisine, and offers daily breakfast, lunch and dinner buffet as well as a la carte choice. Health Club is a recreational choice for relaxing with fully equipped fitness. Currency exchange and ticketing arrangements can be made at the Front Desk. ... more   less 

Additional Information about Hotel Jen Shenyang by Shangri-La

Address: No.68 Zhonghua Road, Heping District, Shenyang, China (Formerly Traders Hotel Shenyang)
Region: China > Liaoning > Shenyang
Price Range: ₹ 3,503 - ₹ 4,785 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Shenyang by Shangri-La 4*
Number of rooms: 407
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Priceline, HotelTravel.com, Odigeo, Ctrip TA, HRS and Travelocity so you can book your Hotel Jen Shenyang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shenyang Traders Hotel
Hotel Style:
#1 Best Value Hotel in Shenyang
#1 Luxury Hotel in Shenyang
#4 Business Hotel in Shenyang
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Shenyang by Shangri-La staff and other travellers.
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Questions? Get answers from Hotel Jen Shenyang by Shangri-La staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor, non smoking, corner room, my preference, hope other people will like as well”
 of 5 bubbles JasonZ_12, 6 Dec 2016 | Read review
“Corner room was big but chilly, new room was wonderful.”
 of 5 bubbles Sukey0324, 4 Dec 2016 | Read review
“Go shopping everywhere, 5 minutes walk, very close to everywhere, MTR 8 minutes walk”
 of 5 bubbles WenwenWang, 20 Jun 2016 | Read review
“Rooms with south facing is sunny.”
 of 5 bubbles danielcJ4344XD, 10 Dec 2015 | Read review
“Could open the window to get fresh air!”
 of 5 bubbles 552bingl, 21 Nov 2015 | Read review
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