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Shangri-La Hotel, Changchun

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Shangri-La Hotel, Changchun
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626 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Las Vegas, Nevada
Reviewed 4 days ago NEW

Have been there during winter (-20°C)- and in such circumstances a warm and friendly place is appreciated even more. The hotel is top category, staff extremely friendly. Had a corner room that offered plenty of space, and very clean & well equipped bathroom. Executive floor level lounge available, but not tested. Main floor restaurant / breakfast focused at 90% to...

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Helpful?
Thank Robert H
Reviewed 1 week ago via mobile

I've been to the Changchun Shangri-la on many occasions now and each time the experience has been good, especially the service and food (steak buffet on Thursday has been consistently good). This time I was a little disappointed that the previously available discount vouchers were no longer being offered on arrival, but the receptionist and reception manager did their best...

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Helpful?
Thank anitinerent
Hong Kong, China
Reviewed 28 November 2016

Stayed here in mid-November. Spacious room and good facilities. Staff speaks good English and they are very polite. The food in the hotel restaurant was quite good. Rooms were nicely decorated and facilities were up to the Shangri-La standards. Only thing I did not like was the hard bed. But this is quite the norm in China though. If you...

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Helpful?
Thank thilweera
SLCC, Public Relations Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so...

Auckland, New Zealand
Reviewed 24 November 2016

Staying at the Shangri-La for 4 nights and nothing really to complain about. Recommend to ask for a room on the 16th floor (or upwards), those have been renovated recently. I stayed on the 16th, very nice and modern (non-smoking) room, WLAN working well. Lobby Lounge is fine, ask for the menu from the restaurant if, you do not want...

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Helpful?
Thank KaGro
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Yes, we have just completed our upgrade renovation on all our guest rooms and apartments, and the advanced PM2.5 filteration and humidification system is now installed in all our guest rooms...

Montreal, Canada
Reviewed 16 November 2016 via mobile

I was really struck by the "feel" about this hotel, with all of the front desk, concierge and cleaning staff all being very chipper- enthusiastic and extremely welcoming. Tells me that this is a well managed hotel that selects their staff carefully, trains them well and keeps them happy. Room was great, very clean, new, and I could actually control...

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Helpful?
Thank Ouyang85
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so...

Hong Kong
Reviewed 6 November 2016 via mobile

A nice Shangri-La hotel located in the heart of Changchun. The check in and check out process was quick and staff at the lobby were friendly. They proactively offered me help whenever I looked around trying to find direction or needed anything. The room was clean and spacious. The only thing to complain about was the sitting arrangement during breakfast....

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Helpful?
Thank rhwlc
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We have paid great attention on your comments on our service during breakfast, rest assured that your feedback is being shared with the respective departments for discussion and training purpose. We...

Manila, Philippines
Reviewed 6 November 2016

The pillows in the room stunk, as if it was washed and didn't dry properly. The restrooms in the lobby smelled also, as if it wasn't cleaned well. Breakfast at Shen Cafe was mostly packed when I was there, making it hard to get a seat, not to mention the fact that most of the food were gone. Shang Palace...

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Helpful?
Thank Pelimjr
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We have paid great attention on your comments on our service during breakfast, rest assured that your feedback is being shared with the respective departments for discussion and training purpose. We...

Kuala Lumpur, Malaysia
Reviewed 1 November 2016

Visited this hotel few days back. Again, this hotel didn't disappoint me with the brand of Shangri-La. Location of the hotel was great and very convenient. Very good maintain property and overall service was fine. Although the room facilities a little outdated but it's fine for me cause I love the bed so much as it's very comfortable. Check in...

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Helpful?
Thank Ideatraveller
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. We have just completed our renovation and facilities upgrade for all our guestrooms, with...

New Jersey
Reviewed 19 October 2016 via mobile

Shangri-La Changchun is a nice hotel, the room very new renovated comfortable bed, and the staff very friendly. The breakfast is really disappointed bred was stale and dry, when I tried to open for buttering. Butter is out of the shelf liefe, the pots always empty. That's a first in a "five star“ Maybe this hotel need a new executive...

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Thank garymove
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our newly renovated guest rooms and services, meanwhile, we have paid great attention on your comments on our breakfast services, rest assured that measures have been...

Toronto, Ontario
Reviewed 22 September 2016

This hotel is located a great and easy to go anywhere. The reception is great. The build is well maintained The room is clean. The washlet is the one I like the most. in room washing machine is a piece of convenience appliance. It worthes the value and will come back.

Review collected in partnership with shangri-la.com
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Thank bigbird32
Queena X, Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The most advanced PM2.5 filtration equipment is installed in all guestrooms, apartments and Horizon Club Lounge, purifying the indoor air quality and providing natural healthy air. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. The in-room humidifying system keeps humidity at the most suitable levels for the human body. Shangri-La Hotel, Changchun is the first and only international five-star hotel in Changchun City. The hotel has been named one of the “Top 100 Asia Hotels” by the readers of Conde Nast Traveler and one of the “Top 100 China Hotels” by the readers of Travel + Leisure for four consecutive years. It was awarded the title of “Best Business Hotel” in Changchun by the readers of Business Traveller for ten consecutive years. The hotel is neighbouring with Charter Shopping Centre, Wanda Shopping Plaza and various banks. It is a 50 minutes’ drive to the Changchun Longjia International Airport, and only a 15 minutes’ drive to the Changchun Railway Station and High Speed Rail Station. Standing 25 stories high above the city’s commercial centre, Shangri-La Hotel, Changchun has 457 luxury guestrooms and 98 serviced apartments, equipped with deluxe amenities and modern conveniences as well as offering panoramic views of Changchun. All the guestrooms provide complimentary access to high speed broadband internet service. Wireless internet access available in all of the hotel’s public areas. The extensive food and beverage facilities include the food theatre of Shen Cafe, Shang Palace, Lobby Lounge and Beer Garden(opens in summer), serving international and Asian cuisine as well as northeastern specialties. The Health Club features trendy and state-of-the-art wellness and fitness facilities. The hotel also boasts one of the city’s largest Grand Ballrooms, which is completed with advanced facilities, the ideal venue for banquets, meetings and conferences and social celebrations. ... more   less 

Additional Information about Shangri-La Hotel, Changchun

Address: No.569 Xi'an Road, Chaoyang District, Changchun 130061, China
Region: China > Jilin > Changchun
Price Range: ₹ 5,655 - ₹ 8,031 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Changchun 5*
Number of rooms: 539
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Expedia, Shangri-La Hotels and Resorts, Hotels.com, Jetsetter and Hotwire so you can book your Shangri-La Hotel, Changchun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Changchun
Shangri La Changchun
Hotel Style:
#1 Luxury Hotel in Changchun
#3 Best Value Hotel in Changchun
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Questions & Answers

Questions? Get answers from Shangri-La Hotel, Changchun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“22nd level / executive lounge level.”
 of 5 bubbles I2157ZDroberth, 16 Jan 2017 | Read review
“The higher the floor the better,”
 of 5 bubbles irfya_13, 16 Jun 2016 | Read review
“Any room ending 02 -> 20 is further from the lifts. Ask for rooms ending 20 -> 42.”
 of 5 bubbles MooJBarber, 20 Jan 2016 | Read review
“Try to find one that does not smell of smoke.”
 of 5 bubbles MARKL55_55, 27 Oct 2015 | Read review
“Higher rooms have a nice view of the city.”
  • View from the room - 20th floor.
  • View from the room - 20th floor.
 of 5 bubbles 248frankiea, 21 Oct 2015 | Read review
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