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Shangri-La Hotel, Changchun

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Traveller (216)
Room & Suite (62)
Dining (39)
Overview
  • Excellent45%
  • Very good43%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(9 reviews)
“in town”(11 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Shangri-La Hotel, Changchun
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Offers from Shangri-La Hotel, Changchun
Special Offer: Book Direct and Save
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (700)
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Traveller rating
72
54
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6
4
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LanguageEnglish
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72
54
21
6
4
Show reviews that mention
All reviewshorizon clubin townlocation is greathotel of choicesauna roomshopping areahigh endbusiness tripjapanese restaurantstayed for nightsnortheast chinafive starbusiness hotelvery nice hotelshangrichoicesbasement
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1 - 5 of 157 reviews
Reviewed 4 days ago via mobile

Nothing good to say about check-in staff.. Rude, impolite, inconsiderate people all around, but China management all already knew about it but didn't want to do anything about it because financially the location was doing alright. This location is a spot Shangri La brand -...More

Thank Beijing2014
Response from SLCC, Communacation at Shangri-La Hotel, ChangchunResponded 2 days ago

Dear guest, thank you for taking time out of your busy schedule to share your stay experience. I feel very sorry for your unpleasant experience in check-in. I'm sorry that we failed to give top priority to the guests' experience and satisfaction this time. We...More

Reviewed 5 days ago via mobile

Staying here for just one night. The room is functional but I find it a bit too basic and dated. Not like the Shangri-la in Guangzhou or Pudong. Having said that, I am also paying less. Location is great. Wanda Mall is across the street....More

Thank Vivian T
Response from SLCC, Communacation at Shangri-La Hotel, ChangchunResponded 2 days ago

Dear guest, I'm sorry that this experience failed to achieve the expected results in the memory of changchun shangri-la hotel, which disappointed you. Thank you very much for the wonderful moment you have been sharing with the shangri-la hotel. We are now actively contacting you,...More

Reviewed 1 week ago

Stayed here during my first visit to China.The interiors of the hotel is amazing, morning continental buffet spread is delicious and has multiple options to choose from. The rooms are luxurious and offer wonderful views of the city. Centrally located and close to main attractions...More

Thank Sneha K
Response from SLCC, Communacation at Shangri-La Hotel, ChangchunResponded 4 days ago

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I'm glad to give you the perfect experience for your first trip to China.We look forward...More

Reviewed 2 weeks ago via mobile

house keeping lady is very nice. Miss Zhao Jing Feng.good service,room cleaning is very good,the staff is excellent,the hotel is also very good,I like here,and I will choose here for every stay in changchunMore

Review collected in partnership with 2017 COE
Thank eikos0914
Response from SLCC, Communacation at Shangri-La Hotel, ChangchunResponded 1 week ago

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight...More

Reviewed 3 July 2018 via mobile

a truly 3 star hotel simply asked do not disturb on incoming hotel phone calls since 6/30 i checked in everyday there is a call from the hotel i am on standby for any possible flights we are private jet crews and i have told...More

Thank Hsin-Yi C
Response from SLCC, Communacation at Shangri-La Hotel, ChangchunResponded 3 July 2018

Dear guests, Thank you very much for choosing changchun shangri-la hotel and leaving your comments. Unfortunately, you are not very satisfied with this check in. The hotel management is highly concerned about your feelings, and has been able to connect with the relevant department managers...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$ 96 - US$ 217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Changchun
#35 Best Value Hotel in Changchun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 96 - US$ 217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Changchun
#35 Best Value Hotel in Changchun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (216)
Room & Suite (62)
Dining (39)
Pool & Beach (8)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
Ask a question
rachcwy
9 April 2018|
Answer
Response from Melsha | Reviewed this property |
Hi. Yes the hotel is able to add extra bed in the room as there is sufficient space. As for rate, it will be best to check with hotel. Do request when booking room.
0
Votes
Room Tips
"choose rooms on the higher levels as the views are outstanding"
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"If you use wheel chair or baby strollers and have plenty to carry, ask for rooms near the lift."
Read review
"high floor"
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"high floor with nice view"
Read review
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