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Shangri-La Hotel, Changchun

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Shangri-La Hotel, Changchun
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623 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Hong Kong, China
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 days ago NEW

Stayed here in mid-November. Spacious room and good facilities. Staff speaks good English and they are very polite. The food in the hotel restaurant was quite good. Rooms were nicely decorated and facilities were up to the Shangri-La standards. Only thing I did not like was the hard bed. But this is quite the norm in China though. If you... More 

Helpful?
Thank thilweera
SLCC, Public Relations Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

Auckland, New Zealand
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

Staying at the Shangri-La for 4 nights and nothing really to complain about. Recommend to ask for a room on the 16th floor (or upwards), those have been renovated recently. I stayed on the 16th, very nice and modern (non-smoking) room, WLAN working well. Lobby Lounge is fine, ask for the menu from the restaurant if, you do not want... More 

Helpful?
Thank KaGro
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Yes, we have just completed our upgrade renovation on all our guest rooms and apartments, and the advanced PM2.5 filteration and humidification system is now installed in all our guest rooms... More 

Montreal, Canada
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

I was really struck by the "feel" about this hotel, with all of the front desk, concierge and cleaning staff all being very chipper- enthusiastic and extremely welcoming. Tells me that this is a well managed hotel that selects their staff carefully, trains them well and keeps them happy. Room was great, very clean, new, and I could actually control... More 

Helpful?
Thank Ouyang85
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

Hong Kong
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago via mobile

A nice Shangri-La hotel located in the heart of Changchun. The check in and check out process was quick and staff at the lobby were friendly. They proactively offered me help whenever I looked around trying to find direction or needed anything. The room was clean and spacious. The only thing to complain about was the sitting arrangement during breakfast.... More 

Helpful?
Thank rhwlc
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We have paid great attention on your comments on our service during breakfast, rest assured that your feedback is being shared with the respective departments for discussion and training purpose. We... More 

Manila, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The pillows in the room stunk, as if it was washed and didn't dry properly. The restrooms in the lobby smelled also, as if it wasn't cleaned well. Breakfast at Shen Cafe was mostly packed when I was there, making it hard to get a seat, not to mention the fact that most of the food were gone. Shang Palace... More 

Helpful?
Thank Pelimjr
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We have paid great attention on your comments on our service during breakfast, rest assured that your feedback is being shared with the respective departments for discussion and training purpose. We... More 

Kuala Lumpur, Malaysia
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 weeks ago

Visited this hotel few days back. Again, this hotel didn't disappoint me with the brand of Shangri-La. Location of the hotel was great and very convenient. Very good maintain property and overall service was fine. Although the room facilities a little outdated but it's fine for me cause I love the bed so much as it's very comfortable. Check in... More 

Helpful?
Thank Ideatraveller
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. We have just completed our renovation and facilities upgrade for all our guestrooms, with... More 

New Jersey
1 review
Reviewed 19 October 2016 via mobile

Shangri-La Changchun is a nice hotel, the room very new renovated comfortable bed, and the staff very friendly. The breakfast is really disappointed bred was stale and dry, when I tried to open for buttering. Butter is out of the shelf liefe, the pots always empty. That's a first in a "five star“ Maybe this hotel need a new executive... More 

Helpful?
Thank garymove
SLCC, General Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our newly renovated guest rooms and services, meanwhile, we have paid great attention on your comments on our breakfast services, rest assured that measures have been... More 

Toronto, Ontario
Level Contributor
3 reviews
Reviewed 22 September 2016

This hotel is located a great and easy to go anywhere. The reception is great. The build is well maintained The room is clean. The washlet is the one I like the most. in room washing machine is a piece of convenience appliance. It worthes the value and will come back.

Review collected in partnership with shangri-la.com

Helpful?
Thank bigbird32
Queena X, Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

Philippines
Level Contributor
182 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
Reviewed 21 September 2016 via mobile

Stayed here for more than 2 weeks and it was hassle free and relaxing. Room is very spacious, comfy bed and facilities are good. The breakfast buffet selection is not that great but a lot better to some other hotels. Most of the staff are very friendly and accommodating. Location is very central and convenient. Though its not the best... More 

Helpful?
Thank Jigger-Fred
Queena X, Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2016 via mobile

I was having meeting in Changchun in August 16 and stayed at Shangri-la Hotel for 3 nights. I have stayed in this hotel many times and it certainly my choice whenever I have business visit to Changchun. The hotel group has always maintain their quality and standard in all aspects & it will certainly give you a comfortable stay.

Helpful?
Thank Chua K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The most advanced PM2.5 filtration equipment is installed in all guestrooms, apartments and Horizon Club Lounge, purifying the indoor air quality and providing natural healthy air. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. The in-room humidifying system keeps humidity at the most suitable levels for the human body. Shangri-La Hotel, Changchun is the first and only international five-star hotel in Changchun City. The hotel has been named one of the “Top 100 Asia Hotels” by the readers of Conde Nast Traveler and one of the “Top 100 China Hotels” by the readers of Travel + Leisure for four consecutive years. It was awarded the title of “Best Business Hotel” in Changchun by the readers of Business Traveller for ten consecutive years. The hotel is neighbouring with Charter Shopping Centre, Wanda Shopping Plaza and various banks. It is a 50 minutes’ drive to the Changchun Longjia International Airport, and only a 15 minutes’ drive to the Changchun Railway Station and High Speed Rail Station. Standing 25 stories high above the city’s commercial centre, Shangri-La Hotel, Changchun has 457 luxury guestrooms and 98 serviced apartments, equipped with deluxe amenities and modern conveniences as well as offering panoramic views of Changchun. All the guestrooms provide complimentary access to high speed broadband internet service. Wireless internet access available in all of the hotel’s public areas. The extensive food and beverage facilities include the food theatre of Shen Cafe, Shang Palace, Lobby Lounge and Beer Garden(opens in summer), serving international and Asian cuisine as well as northeastern specialties. The Health Club features trendy and state-of-the-art wellness and fitness facilities. The hotel also boasts one of the city’s largest Grand Ballrooms, which is completed with advanced facilities, the ideal venue for banquets, meetings and conferences and social celebrations. ... more   less 

Additional Information about Shangri-La Hotel, Changchun

Address: No.569 Xi'an Road, Chaoyang District, Changchun 130061, China
Region: China > Jilin > Changchun
Price Range: ₹ 6,139 - ₹ 9,951 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Changchun 5*
Number of rooms: 457
Reservation Options:
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Also Known As:
Shangri La Hotel Changchun
Shangri La Changchun
Hotel Style:
#1 Luxury Hotel in Changchun
#4 Best Value Hotel in Changchun
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Questions & Answers

Questions? Get answers from Shangri-La Hotel, Changchun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better,”
 of 5 bubbles irfya_13, 16 Jun 2016 | Read review
“Any room ending 02 -> 20 is further from the lifts. Ask for rooms ending 20 -> 42.”
 of 5 bubbles MooJBarber, 20 Jan 2016 | Read review
“Try to find one that does not smell of smoke.”
 of 5 bubbles MARKL55_55, 27 Oct 2015 | Read review
“Higher rooms have a nice view of the city.”
  • View from the room - 20th floor.
  • View from the room - 20th floor.
 of 5 bubbles 248frankiea, 21 Oct 2015 | Read review
“higher floor”
 of 5 bubbles melbcollege, 18 Oct 2015 | Read review
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