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Kempinski Hotel Wuxi

498 reviews
#1 of 691 Hotels in Wuxi
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Traveller (175)
Room & Suite (47)
Dining (11)
Overview
  • Excellent60%
  • Very good32%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (498)Write a Review
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All reviewspaulaner restaurantgerman beervery comfortable roombusiness tripmin walking distancelive bandmetro stopi highly recommend this hotelberlin cafegreat hotelbreakfast buffetbullet trainunpleasant experiencetasty foodsauna and steam roombig parkshopping center
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1 - 5 of 119 reviews
Reviewed 5 December 2017 via mobile

Stayed here for the 1st time for one night with a colleague. The rooms were fine the Paulaner bar was good, food was alright, breakfast ok, shower was awful! No pressure at all! Overall it was better than Ok!!More

Thank MrSimonDale
Response from Chloe C, Public Relations Manager at Kempinski Hotel WuxiResponded 13 December 2017

Dear Mr Simon Dale, Thank you very much for choosing to stay at our hotel during your recent trip to Wuxi. I am happy to read that you throughly enjoyed your stay in Kempinski Hotel Wuxi, expecially you are satisfied with the our guest room,...More

Reviewed 29 November 2017 via mobile

It is well worth five star rating and we have stayed a couple of time. However we have heard that German ownership may soon change to Chinese so it may make a difference when that happens Our friends visited the cocktail bar most nights and...More

Thank Oomaccas
Response from Chloe C, Public Relations Manager at Kempinski Hotel WuxiResponded 12 December 2017

Dear Oomaccas, Greetings from Wuxi and thank you for staying with us during your recent visit. We are very happy to read your review, particularly about the cocktail bar and convenient location. Your review will help future travellers and hotel team is looking very much...More

Reviewed 16 September 2017 via mobile

Spent five days at the kempinski hotel and overall it was good. Convenient and easy location, fairly modern, spacious and well appointed room (1909), excellent laundry service. Decent gym/fitness centre (open 6am to 10pm) and very nice pool. I didn't eat any meals in the...More

Thank Edward N
Response from Chloe C, Public Relations Manager at Kempinski Hotel WuxiResponded 24 October 2017

Dear Edward N, Greetings from Kempinski Hotel Wuxi! Thank you for sharing your experience with us. We apologize that we failed to provide you a non smoking environment. Our Housekeeping team will pay more attention to the deep cleaning and ventilation in both room and...More

Reviewed 8 August 2017

I visited this hotel as part of a conference, which in my experience can often mean the service is marginalized and one's stay is much less individual. With the Kempinski this wasn't the case, and when I altered front desk to my membership in a...More

Thank LuxuryCat
Response from Chloe C, Public Relations Manager at Kempinski Hotel WuxiResponded 10 August 2017

Dear LuxuryCat, Greetings from Wuxi and thank you for staying with us during your recent visit to Wuxi. We are very happy to read your review, particularly about the service and our associates. I'm also very happy to read that you are satisfied with our...More

Reviewed 1 August 2017

Was at this hotel for 5 nights and my review as follows: 1) Location: It is about 15 minutes walk from Taihu Square Metro Station. When the temperature is about 40 degrees, the walking is insane, better off to take a cab from the metro...More

Thank FrenchRemix
Response from Chloe C, Public Relations Manager at Kempinski Hotel WuxiResponded 4 August 2017

Dear FrenchRemix, Greetings from Kempinski Hotel Wuxi! Thank you for sharing your experience with us. I apologize that our F&B and Culinary failed to provide you a delightful breakfast experience. My Culinary, Food & Beverage and I are in the midst of revamping the culinary...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 98 - US$ 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Wuxi
#1 Spa Hotel in Wuxi
#4 Best Value Hotel in Wuxi
#6 Business Hotel in Wuxi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 98 - US$ 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Wuxi
#1 Spa Hotel in Wuxi
#4 Best Value Hotel in Wuxi
#6 Business Hotel in Wuxi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (175)
Room & Suite (47)
Dining (11)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Nicetobehere
20 August 2016|
AnswerShow all 2 answers
Response from KurtVieren | Property representative |
Dear Nicetobehere, Thank you very much for your interest in Kempinski Hotel Wuxi. All mattresses in our rooms and suites are from Slumberland which are very comfortable. The studio suite and executive suite mattresses come... More
0
Votes
Room Tips
"All of them OK"
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"ask room with view to the river and high floor"
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"Ask for high floor to have a good view over the city!"
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"Higher floor"
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