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Kempinski Hotel Wuxi

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#1 of 636 Hotels in Wuxi
Certificate of Excellence
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Kempinski Hotel Wuxi
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370 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Fort Collins, Colorado
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

I stayed for three nights in this hotel for business. Was a great hotel. Ask for a high level floor because the views are great. The hotel had some really neat architecture and the staff was friendly. Wuxi as a whole was a neat city, very clean, and lighter traffic. I had no problems with the airport in Wuxi either.

Helpful?
Thank Gilbert0
Austin, Texas
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago via mobile

Had a wonderful thanksgiving dinner and stay at the Kempinski hotel. The meal was amazing and the hotel equally so! The staff speaks English and were helpful in many ways! My friends were equally impressed with the good and accommodations!

Helpful?
Thank Gary D
Munich, Germany
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Arrived on Halloween. Nice Halloween party in the paulaner brauhaus with Munich beer and nice meal. Indoor pool has a good size for sportive swimming, a view running Maschinen with view to the pool. Sauna also available.

Helpful?
Thank Jesse J
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Jesse, Greetings from Kempinski Hotel Wuxi and thank you for staying with us whilst traveling in China. Thank you also for posting a favourable review about your experience with us. I'm glad to read that you enjoyed our Halloween party at Paulaner. It was indeed a great night and we received multiple positive comments from guests attending the event.... More 

Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

I recently spent a couple nights at this hotel for a business trip. Upon arrival I knew this hotel was far better than the one I previously stayed at in Shanghai. The staff at the front spoke English quiet well unlike the previous one. Every staff member I came across had a big smile on their face and made you... More 

Helpful?
Thank R89999
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear R89999 Greetings and thank you for staying at Kempinski Hotel Wuxi during your recent trip to China. We are very happy to read that you enjoyed your stay at our hotel, and that the associates made you feel welcome. Recently we have put a lot of efforts in the training so to increase the guest satisfaction and I am... More 

Ware
Level Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 October 2016 via mobile

Client booked the hotel. Obviously, a premium hotel in central location. Whilst staff very good, when I checked into my room, the door lock broken and a mess. Staff were very quick to change the room. The new room was fine. The 'Western' / 'Bavarian' style restaurant was very good and lively with a local band playing. 2 x Free... More 

Helpful?
Thank Andy G
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Andy G, Thank you very much for staying with us during your trip to Wuxi and thank you also for posting a favourable review. I am very sorry about the technical defect upon arrival, however I am happy to read that our associate fixed the issue to your satisfaction. I am also happy to learn that you liked the... More 

Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 October 2016

Absolutely great hotel! The rooms are really nice and with big and comfortable beds. The bathrooms are very clean with a rain shower and a bath tub. They offer a big breakfast menu with lots of Chinese and Western choices and the service is always great! They also have a very modern gym and a pool. I've stayed many times... More 

Helpful?
Thank PublicProfile
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear PublicProfile Thank you very much for staying with us during the National Holidays and thank you even more for posting a favourable review on your stay. I am glad to read that you liked the hotel and the comfortable beds, but I'm particularly delighted to learn that you liked the breakfast offer. Our chef has done tremendous efforts to... More 

Karlskrona, Sweden
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 September 2016 via mobile

Visit the hotell with colleagues for almost one week. Room and service really good, and breakfast OK to be in China. The german resturang is not my favor, but everything else is OK. Close to center of Wuxi and shopping center

Helpful?
Thank Matglad59
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Matglad59 Thank you very much for staying with us during your recent trip to Wuxi and thank you for posting a favourable comment about your experience at our hotel. I'm happy to read that you enjoyed the room and the services offered and that the location was convenient, nearby the shopping malls. I certainly hope I will have the... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 August 2016 via mobile

Although the hotel itself was a bit dated comparing to the new hotels emerging rapidly around, the standard of service is excellent throughout our stay. The kids club was especially good to keep the little ones happy.

Helpful?
Thank sunny s
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear sunny s, Greetings from Wuxi and thank you for staying at Kempinski whilst in town. We are very happy to read that you enjoyed your stay and that you are particularly impressed by the service. We are also delighted to learn that the kids had a great time at the Kids Club. Our team has done tremendous efforts in... More 

Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 August 2016

I have stayed at MANY Kempinski's. This is now my 2nd favorite. Very attentive and great staff, amazing area, etc etc. The room was stunning, great bathtub and shower and many amenities. I highly recommend this hotel. Best in Wuxi!

Helpful?
Thank Dave R
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Dave R, Thank you very much for staying at Kempinski Hotel Wuxi whilst you were visiting town. I'm extremely happy to read this particular comment, especially since you mentioned that you are rating our hotel your 2nd favourite among Kempinski hotels you stayed at. I sincerely hope to be able to welcome you again soon and perhaps to meet... More 

Shanghai Region, China
Level Contributor
115 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 July 2016 via mobile

I didn't know what to expect from this place but from the beginning of my stay I was hooked. They helped me with everything I needed to make my stay special. From checkin to dinner reservations to the band that played all night and til breakfast in the morning this place was one word ...

Helpful?
Thank stphoenix5
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear stphoenix5 Thank you very much for staying at Kempinski Hotel Wuxi whilst in town, and thank you even more for posting a favourable review after your experience with us. I'm very happy to read that you liked the hotel, the services, the breakfast and the band at our Paulaner Brauhaus. I hope your review will help many future travelers... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Kempinski Hotel Wuxi is located at the beautiful Taihu Square. Its impressive size of 200 m height makes the hotel the most significant landmark in the downtown area. The hotel is the latest international 5-star hotel in the Jiangsu province, providing all guests with an atmosphere for rest & relaxation as well as a luxurious platform for business activities. 30 min from Wuxi airport and in close proximity to the Wuxi New District. ... more   less 

Additional Information about Kempinski Hotel Wuxi

Address: No.18 Yonghe Road, Nanchang District, Wuxi 214023, China
Region: China > Jiangsu > Wuxi
Price Range: ₹ 6,239 - ₹ 8,568 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Wuxi 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Wuxi Kempinski Hotel
Hotel Style:
#1 Spa Hotel in Wuxi
#1 Luxury Hotel in Wuxi
#6 Best Value Hotel in Wuxi
#6 Business Hotel in Wuxi
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Wuxi staff and other travellers.
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Questions? Get answers from Kempinski Hotel Wuxi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for non smoking room”
 of 5 bubbles ccpling, 19 Apr 2016 | Read review
“Ask for a room with some sort of view of the canal.”
 of 5 bubbles richardwZ9962LO, 5 Oct 2015 | Read review
“Best view in the room”
 of 5 bubbles bettinaMCJ, 7 Sep 2015 | Read review
“don't know as I didn't stay in the hotel, but I saw the grand canal right next to the hotel so you could ask while checking in I guess”
 of 5 bubbles JZP0964, 4 Sep 2015 | Read review
“If you can chose an executive suite they are very comfortable.”
 of 5 bubbles MrCliff, 2 Sep 2015 | Read review
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