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Somerset Emerald City Suzhou

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Traveller (43)
Room & Suite (17)
Dining (2)
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Overview
  • Excellent58%
  • Very good32%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (116)
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33
16
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3
1
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33
16
5
3
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All reviewsshopping mallkitchen and washing machineapartment hotelprovided dailylong term staybus stopenjoyed my stayplace to staybusiness tripwalking distancedistrictsndsupermarketdryerchinataxisubway
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1 - 5 of 58 reviews
Reviewed 1 week ago

The staff is awesome and understand english very well (house keeping not so much). The breakfast was ok. Room was very clean after house cleaning was done. There are plenty of resturants in the area. The subway is within walking distance (about one block).More

Review collected in partnership with this hotel
Thank aperry2018
Response from Jacky Z, Manager at Somerset Emerald City SuzhouResponded 6 days ago

Thank you for taking the time to share your stay experience at Somerset Emerald City Suzhou. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. My colleagues have fond memories of your visit...More

Reviewed 3 weeks ago

Good centralized location with a shopping mall nearby, clean and spacious rooms with attached living room and kitchen. However, food options for a vegetarians are limited as is the case in most of the hotels.More

Review collected in partnership with this hotel
Thank MangalAmit
Response from Jacky Z, Manager at Somerset Emerald City SuzhouResponded 6 days ago

It was a great pleasure having you stay at Somerset Emerald City Suzhou. Thank you for sharing your feedback about your stay experience with us. At Somerset Serviced Residences, we usually provide Chinese and Western breakfast, including hot dishes, bread, fruit and egg stations. We...More

Reviewed 4 weeks ago

Perfect location with all what you need nearby. Fully equipped room comfort business travellers. Standard breakfast with good coffee becuase you could choose either american style or italy expresso. Front desk staff could speak good japanese helped a lot.More

Review collected in partnership with this hotel
Thank 2018pyc
Response from Jacky Z, 经理 at Somerset Emerald City SuzhouResponded 4 weeks ago

Dear Guest, Thanks for your feedback. We are glad to hear compliments of our staff members at Somerset Emerald City Suzhou. Your kind words will be shared with the Residence Manager. Receiving such feedback from residents like yourself inspire us to continually improve our service...More

Reviewed 18 March 2018 via mobile

Positively a good place to stay with a big shopping mall. Even Singapore Ah Kun kaya toast can be found. A XiaoMi boutique shop that I also purchased a very portable usb shaver. I liked it that I can always grab a cup of coffee...More

Thank Ultrajs
Response from Jacky Z, Manager at Somerset Emerald City SuzhouResponded 19 March 2018

Greetings! The team at Somerset Emerald City Suzhou sincerely thanks you for your high recommendation for our serviced residence and we are delighted you enjoyed all aspects of your stay with us. We are heartened to note you especially liked our strategic location due to...More

Reviewed 22 January 2018 via mobile

My son & I came to Suzhou for his business trip. We stayed 5 nights at Somerset. The hotel was clean. We had a 2 bed 2 bath very spacious room for the 2 of us. Breakfast was included every morning (breads, boiled eggs, ham,...More

Thank Dawn H
Response from Jacky Z, 经理 at Somerset Emerald City SuzhouResponded 24 January 2018

Dear Dawn, Thanks for choosing Somerset Emerald City Suzhou, we are so glad that you can sharing your experience with us. We are so happy that we can meet your standards and make you home, but we also feel so sorry for the issue of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 63 - US$ 88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Suzhou
#25 Luxury Hotel in Suzhou
#68 Best Value Hotel in Suzhou
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 63 - US$ 88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Suzhou
#25 Luxury Hotel in Suzhou
#68 Best Value Hotel in Suzhou
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (43)
Room & Suite (17)
Dining (2)
Questions & Answers
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Room Tips
"Mattress is very firm (the way I like it). If you like a soft mattress ask for a pillow top)"
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"Wonderful if you have bath salt to enjoy and get relax."
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"Clean Room and very spacious. It exceeded my expectation."
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"Ask for Premier room with extra $ for mountain view!"
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