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3/9/2017 4/9/2017
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    Shangri-La Hotel Suzhou

    No.168 Tayuan Road, Suzhou New District, Suzhou 215011, China
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$ 278
    US$ 123
    SAVE US$ 155
    US$ 124
    US$ 123
    Traveller (229)
    Room & Suite (68)
    Dining (37)
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    471 reviews
    #3 of 1,454 hotels in Suzhou
     
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    Shishan Lijing Single Apartment
     
    Overview
    • Excellent61%
    • Very good31%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Suzhou
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    Suzhou Marriott Hotel
    471 reviews
    #3 of 1,454 hotels in Suzhou
     
    Wealthy All Suite Hotel Suzhou
    69 reviews
    #38 of 1,454 hotels in Suzhou
     
    Amusement Vocation Hotel
    26 reviews
    #582 of 1,454 hotels in Suzhou
     
    Shishan Lijing Single Apartment
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    50
    Reviews (824)
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    1 - 5 of 220 reviews

    Reviewed yesterday

    For years, we like this hotel for its servie and efficiency. This time, we were really disappointed. Arrival at the hotel around 12:30 and the room was not ready by 3 PM. As a Diamond member, I may request to check in at 8 AM....More

    Thank Xiaobing F
    Reviewed 2 weeks ago

    I never experienced such a bad room maintenance in any of Shangri-la hotel. Very strong musty odor. Hotel upgrade my room and changed room, from 40th to 43rd floor, same. My colleagues also complained the same, meaning this is common in any of the floor....More

    1  Thank Anthonychen666
    Response from Juno Z, Director of Communications at Shangri-La Hotel SuzhouResponded 1 week ago

    Dear Anthony, thank you for your review of our hotel. We are regret to hear about these inconvenient caused. Please contact me at juno.zhu@shangri-la.com so that we can address this issue with you directly. Best regards,

    Reviewed 3 weeks ago via mobile

    Ever stayed in this hotel about 3 years ago and found this was a good place at that time. In this stay for a business trip, I found the area around this hotel is going down. The mall next to this hotel is closed. The...More

    Thank Vincent Y
    Response from Juno Z, Director of Communications at Shangri-La Hotel SuzhouResponded 2 weeks ago

    Dear Vincent, thank you for taking your time to write the review. We are regret to hear about your unsatisfied experience. Please contact me at juno.zhu@shangri-la.com so that we can address this issue with you directly. We look forward to welcoming you back soon. Best...More

    Reviewed 3 weeks ago

    Have been staying in this hotel for half month, excellent accommodations and service. I was sick during my stay there, the staff there have been kind and always available to my requests. It's much appreciated for the staff who has accompanied me to the nearest...More

    Thank gg n
    Response from Juno Z, Director of Communications at Shangri-La Hotel SuzhouResponded 3 weeks ago

    Dear Guests, thank you for taking your time to write the review. We are delighted to know that you were satisfied with our service. Through the years, our philosophy has been the “Shangri-La hospitality from a caring family.” We aim to provide guests with distinctive...More

    Reviewed 7 July 2017

    A beautiful city with a perfect luxury hotel. I love suzhou shangri-la! It provided the best class service, and the food in club lounge was more better than normal standard of a 5 stars hotel.You can not find the same level in this city.More

    Review collected in partnership with shangri-la.com
    Thank atelier_0
    Response from Juno Z, Director of Communications at Shangri-La Hotel SuzhouResponded 10 July 2017

    Dear Guest, Thank you for taking your time to write the review. We are delighted to know that you were satisfied with our food and service. Through the years, our philosophy has been the “Shangri-La hospitality from a caring family.” We aim to provide guests...More

    Suzhou Marriott Hotel
    471 reviews
    #3 of 1,454 hotels in Suzhou
     
    Wealthy All Suite Hotel Suzhou
    69 reviews
    #38 of 1,454 hotels in Suzhou
     
    Amusement Vocation Hotel
    26 reviews
    #582 of 1,454 hotels in Suzhou
     
    Shishan Lijing Single Apartment
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Breakfast included
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 88 - US$ 184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Suzhou
    • #3 Romantic Hotel in Suzhou
    • #3 Business Hotel in Suzhou
    • #4 Luxury Hotel in Suzhou
    • #17 Best Value Hotel in Suzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 390
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Expedia, Travelocity, Booking.com, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, Agoda and HotelQuickly so you can book your Shangri-La Hotel Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    • Also Known As
    • Shangri La Hotel Suzhou ,
    • Shangri La Suzhou
    Add Photo Photos
    Traveller (229)
    Room & Suite (68)
    Dining (37)
    Pool & Beach (5)
    Hotel & Grounds (231)
    Bathroom (21)
    Business Centre & Event Rooms (6)
    Nearby
    Wealthy All Suite Hotel Suzhou
    69 reviews
    .66 km away
     
    Amusement Vocation Hotel
    26 reviews
    .61 km away
     
    Suzhou Marriott Hotel
    471 reviews
    2.68 km away
     
    Shishan Lijing Single Apartment
    .39 km away
     
    Nearby Restaurants
    Yang YangZhong CanGuan
    6 reviews
    .39 km away
    PerBacco Italian Cusine (Yangguang Mall)
    5 reviews
    .08 km away
    DuoDuo Wang Hong Kong Style Tea Restaurant
    6 reviews
    .18 km away
    Little Sheep Hot Pot Hotpot (ShiShan Road)
    5 reviews
    .86 km away
    Nearby Attractions
    The Lingering Garden
    608 reviews
    4.14 km away
    Hanshan Temple
    347 reviews
    2.20 km away
    Suzhou Amusement Park
    359 reviews
    1.80 km away
    Xiyuan Temple of Suzhou
    45 reviews
    3.74 km away
    Questions & Answers
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    Room Tips
    "I always got room on 30th or higher floor"
    Read review
    "My room was facing the South, good views on the city."
    Read review
    "I stayed on the 43 floor, excellent view."
    Read review
    "The rooms are relatively small."
    Read review
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