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Crowne Plaza Hotel Suzhou

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Traveller (741)
Room & Suite (152)
Dining (74)
Overview
  • Excellent77%
  • Very good19%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“cruise ship”(36 reviews)
“jinji lake”(55 reviews)
“nautical theme”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Suzhou
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Contact Info
Name/address in local language
Offers from Crowne Plaza Hotel Suzhou
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,188)
There are newer reviews for Crowne Plaza Hotel Suzhou
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467
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4
2
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467
94
19
4
2
Show reviews that mention
All reviewscruise shipjinji lakenautical themethe club loungeboat restaurantrelation officerbusiness triplake viewexcellent hotelthe hotel stafffitness centeroutdoor poolthe general managerbreakfast buffetspecial thankshome away from homefavorite hotel
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11 - 15 of 586 reviews
Reviewed 3 weeks ago via mobile

warmly welcomed by the check-in desk and received the gift for 40 nights from Sharon Ni. it is a suprise, but interesting gift. i like it. i am not aware of living in Crowne Plaza Shuzhou for so many nights. it is a nice hotel...More

Review collected in partnership with 单个酒店
Thank tigercn
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 3 weeks ago

Dear tigercn, Thank you for taking the time to share your valuable feedback with us. We appreciate your continuous support to our hotel and we will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Thank you...More

Reviewed 3 weeks ago

Spacious rooms and lavish breakfast are not the only reason one could stay here. friendly staffs from a gym to swimming pools we got whatever we asked for. Will recommend to anyone who is travelling to WuxiMore

Thank shan1678
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 3 weeks ago

Dear shan1678, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our room, breakfast and especially service helped make your stay experience more memorable. We will continue...More

Reviewed 4 weeks ago via mobile

Very good and friendly service by Max Ma and Shanny Wang. Will come back! Enjoyed the view of the lake. Food was good, too. I shall recommend the hotel and the club lounge to colleagues, partners and friends.More

Review collected in partnership with 单个酒店
Thank thomasrinn2018
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 4 weeks ago

Dear thomasrinn2018, Thank you for taking time to share such a motivating review with us. We are delighted to know that you enjoyed your stay with us and that our service, lake view and food made your stay experience more memorable. We will continue to...More

Reviewed 14 March 2018 via mobile

very unique building which looks like a ship. Impressive lake view in lobby,excellent service during staying. overall very good experience. Very convenient location which just beside one of the best shopping mall in Suzhou.More

Review collected in partnership with 单个酒店
Thank Malussomeone
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 15 March 2018

Dear Malussomeone, Thank you for your stay with us at Crowne Plaza Suzhou. We are pleased to know that you appreciated the unique theme, service and location of our hotel, the aspects of our hotel that are preferred by many of our guests. Your encouraging...More

Reviewed 13 March 2018 via mobile

I had a great stay here and always great staff especially thks to Sue and Livia in club lounge. The hotel lies besides the Jinji lake with wonderful lake view. And the room is perfect. I got the best service in the hotel. Thanks to...More

Thank guido g
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 14 March 2018

Dear guido g, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff and service at club lounge made your stay experience more memorable. We will...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 167 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Spa Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#116 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 167 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Spa Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#116 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (741)
Room & Suite (152)
Dining (74)
Pool & Beach (21)
Business Centre & Event Rooms (6)
Questions & Answers
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Mezzogal
9 August 2017|
AnswerShow all 5 answers
Response from I8983PBjohnc | Reviewed this property |
It's free. But the open air section closes at 7pm ( when sun has set )
1
Vote
davmar70
13 April 2015|
AnswerShow all 3 answers
Response from lewiskay0703 | Reviewed this property |
This really is a superb hotel the facilities are beautiful , the staff are very accommodating ,and the food is lovely you will not be disappointed... enjoy Suzhou don't forget if you visit tiger hill make sure you have very... More
0
Votes
Room Tips
"Upper floor - Lake view (the sunrise is gorgeous)"
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"book with club lounge. worth it."
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"Club lounge has a great view and a nice happy hour with food and beverages."
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"Ask for a room that faces the lake."
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