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Crowne Plaza Hotel Suzhou

Ctrip.comUS$ 150*
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#4 of 1,418 Hotels in Suzhou
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 165*
US$ 150*
Great Deal
US$ 164*
US$ 165*
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Crowne Plaza Hotel Suzhou
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875 Reviews from our TripAdvisor Community

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Showing 486: English reviews
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Montreal, Canada
Reviewed 3 days ago NEW

This was my first visit to Suzhou and to the Crown Plaza Hotel; it was a great experience far surpassing my expectations The staff are so sweet, intelligent, attentive courteous and helpful. I was especially enthralled with the young and excellent lounge staff, Flora, Sherry, Sue, Alisa, Neal, George and Tony who made me feel extra special, I shall not...

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Helpful?
Thank frasedbv
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear frasedbv, Thank you for choosing Crowne Plaza Suzhou and for leaving such a motivating review for us. It’s our great honor to have your compliments on the staff and service. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again and we...

Reviewed 6 days ago NEW

This is my third time stayed in this hotel, the reason why I'm always choose this hotel when I'm in Suzhou, this is because it is not only the best hotel but also the hotel make me feel like a home. Their staff is awesome, incredible nice and very polite. The room is spacious, nice and clean. The great food...

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Helpful?
Thank Ooi K
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Ooi K, On behalf of our entire team I would like to sincerely thank you for coming to stay with us and for taking the time to share such a detailed review. We are delighted that we were able to impress you with our room, food and especially the service that helped make your stay more memorable. Please rest...

Reviewed 1 week ago

My experience in this hotel was beyond all of my expectations. When I arrived there after a long day of travel, I was greeted with a bag of local snacks and a free drink. I then enjoyed a well-deserved glass of wine in the lobby-bar.... What a design!!!! For a minute there, I thought I was in a cruise ship....

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Helpful?
Thank Magali M
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Magali M, Thank you very much for sharing such a great review with us regarding your recent stay at Crowne Plaza Suzhou. We are glad to hear that our hotel design and detailed service helped bring you an extremely memorable stay. Feedback such as yours is the biggest reward to us all. Meanwhile, your comments about hotel exterior look...

Hong Kong, China
Reviewed 3 weeks ago

I stayed in too many hotels and do not have much feeling for hotels in general, do I do not write too many reviews. But this Crowne Plaza is a pretty well kept secret. Yes, it is not centrally located, but we would all pay a premium to get lake front property (and the rate I got is pretty comparable...

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Helpful?
Thank RKChung
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear RKChung, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of the hotel architecture and cruise ship theme. Guest comments like yours are paramount for allowing us to focus our attention where guests...

Herndon, Virginia
Reviewed 3 weeks ago

I stayed here 2 days with my 5 year old daughter. The downside is the hotel is a little far from the historic downtown, but a 15-20 minute trip by taxi will get you there. My daughter and I loved the architectural design and nautical theme of the hotel. I upgraded to a club room so we would have breakfast...

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Helpful?
Thank Tamara S
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Tamara S, Thank you for taking the time to share your feedback regarding your recent stay at Crowne Plaza Suzhou. We are very glad to know that you and your daughter had a pleasant stay with us and were highly impressed by our hotel design, room, club lounge and swimming pool. Meanwhile, please accept our sincere apology for the...

Saint Paul, Minnesota
Reviewed 4 weeks ago via mobile

This is the best hotel I have ever stayed at. Their staff is awesome, great selection of rooms, awesome bar, great workout room and awesome views of the lake. They even have boats you can rent for a cruse around the lake. I had my daughters 2nd birthday on a boat, very memorable experience. If you in Suzhou you need...

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Helpful?
Thank DMSR9999
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear DMSR9999, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Our team members will be delighted to hear of your kind comments concerning the service, room, bar, lake view and yacht rent service as this is the...

Reviewed 4 weeks ago

This is by far the best hotel in Suzhou, I was there for 21 nights with a group of 15 people, everything was perfect from day 1, food is great in the TBoat, the breakfast is outstanding with plenty of variety for all tastes. The rooms were top grade, perfectly clean, everything working. All 15 team members were very happy....

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Helpful?
Thank Allen P
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Allen P, Thank you for taking the time to share such a motivating feedback with us. We are delighted to know that you enjoyed your stay with us and that our food, breakfast, room and staff made your stay experience more memorable. Your generous words of praise are highly appreciated as it will help us motivate service quality even...

Reviewed 4 weeks ago

A major part about my trip that I have remembered well even months after is the fresh squeezed pineapple juice at this hotel. They have it unlimited at this hotel during breakfast time, and that, coupled with a nice environment, clean rooms, and good views, made this hotel great to stay at.

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Helpful?
Thank Nicholas F
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Nicholas F, Thank you very much for choosing Crowne Plaza Suzhou and leaving an encouraging review with us. We are pleased to learn that you have enjoyed your stay and were highly impressed by our breakfast, environment, room and views. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you once...

Norcross, Georgia
Reviewed 4 weeks ago via mobile

I only got to stay one night, but everything about this hotel was great. The bar had a good selection of beers, whiskey and specialty drinks. The complementary breakfast buffet had an excellent selection, and the view of the lake from the restaurant was very nice.

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Helpful?
Thank Mike P
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Mike P, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are pleased to learn that you have enjoyed your stay and were especially impressed by the bar, breakfast and restaurant environment of our hotel. Meanwhile, we take our guest comments very seriously and always strive to...

Carol Stream, Illinois
Reviewed 4 weeks ago

Excellent room, but what made the stay so good were the people who work there. A big "shout out" for Sue in the 7th Floor club, also Mandy who helped me in the TBoat restaurant, and the front end manager, Bruce. When visiting I recommend, the RESpa! Managed by a wonderful lady, Gia, the service and quality of treatments is...

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Helpful?
Thank megodish
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear megodish, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and were especially impressed by our staff and SPA service, the aspects of our hotel that are preferred by many of our guests. Feedback like yours is the biggest recognition to us all. We will continue to strive to achieve excellence...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 

Additional Information about Crowne Plaza Hotel Suzhou

Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Region: China > Jiangsu > Suzhou
Price Range: ₹ 8,999 - ₹ 14,967 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Suzhou 5*
Number of rooms: 344
Reservation Options:
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Also Known As:
Crowne Plaza Suzhou
Hotel Style:
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#2 Spa Hotel in Suzhou
#3 Family Hotel in Suzhou
#4 Luxury Hotel in Suzhou
#31 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Suzhou staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Suzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“up-grading to lounge rooms is recommended”
frasedbv, 25 Apr 2017 | Read review
“Any room is excellent!!”
allenp167, 28 Mar 2017 | Read review
“Stay on the 7th floor, close to the club.”
megodish, 25 Mar 2017 | Read review
“Ask for jinji lake veiw”
sanjeevp989, 24 Mar 2017 | Read review
“all rooms are great”
Oxsar, 24 Mar 2017 | Read review
5 of 5
Ctrip.com
US$ 150* /night
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Booking.comUS$ 164
CrownePlaza.comUS$ 165
TripAdvisorUS$ 164
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Prices are for 1 room, 2 adults
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