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Crowne Plaza Hotel Suzhou

1,052 reviews
#5 of 1,495 Hotels in Suzhou
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Traveller (643)
Room & Suite (149)
Dining (66)
Overview
  • Excellent74%
  • Very good21%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“cruise ship”(36 reviews)
“jinji lake”(54 reviews)
“nautical theme”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Suzhou
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Contact Info
Name/address in local language
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Reviews (1,052)Write a Review
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All reviewscruise shipjinji lakenautical themethe club loungeboat restaurantbusiness triplake viewexcellent hotelthe hotel stafffitness centeroutdoor poolthe general managerspecial thankshome away from homebusiness travelerslobby barfavorite hotel
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1 - 5 of 571 reviews
Reviewed 1 week ago via mobile

Very very Fatastic arrangement for Valentine's Day. Sharon,CRM manager is so nice and give us a cup of wine for free. It's my first time to visit here. I would like to come back for our next celebration.More

Review collected in partnership with 单个酒店
Thank Rudby111
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 2 days ago

Dear Rudby111, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff and service made your stay experience more memorable. We will continue to strive in...More

Hotel's Favourite
Reviewed 21 November 2017

this is my third visit to the Crowne Plaza Suzhou Hotel. I love the hotel design, you really feel like you have boarded a "liner" and about to go on a cruise. The service is always very welcoming and genuine, from the Front Desk and...More

Thank Uri K
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 23 November 2017

Dear Uri K, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Your kind words about our hotel design, staff and service are highly appreciated...More

Reviewed 1 week ago via mobile

Returning to this hotel another time, One becomes fully aware that this is hotel is a extra top class Crowne Plaza. Excellent breakfast, superior unique design as yacht, well maintained facilities, gracious staffs, marvelous rooms, top quality linings, ...... I shall return.....More

Thank taoist_sg
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 1 week ago

Dear taoist_sg, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We are delighted to know that our breakfast, hotel design, facility, staff, room and...More

Reviewed 1 week ago

This is one of the Best hotel I have ever stayed. Incredible people and hospitality service. Emma in their Sunseeker in house restaurent has provided best customer service and experience. She introduced traditional Chinese sweet to us explaining what it means and how Chinese culture...More

Thank Divyesh M
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 1 week ago

Dear Divyesh M, Thank you for taking the time to share such a motivating review with us. We are delighted to know that you enjoyed your stay with us and that our staff and service helped make your stay experience more memorable. We will continue...More

Reviewed 1 week ago

Although my room was not ready when I was checking in, they did let me drop off my luggage so I could go out for lunch, and they did give me a free drink voucher as compensation. I only stayed one night, as I was...More

Thank lifesabeach368
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 1 week ago

Dear lifesabeach368, Thank you for taking the time to share your feedback regarding your stay with us. We are delighted to know that your enjoyed your stay and our service, lobby and breakfast helped make your stay more memorable. Your encouraging review will help us...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 164 - US$ 407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#4 Spa Hotel in Suzhou
#5 Luxury Hotel in Suzhou
#33 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 164 - US$ 407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#4 Spa Hotel in Suzhou
#5 Luxury Hotel in Suzhou
#33 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (643)
Room & Suite (149)
Dining (66)
Pool & Beach (19)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Mezzogal
9 August 2017|
AnswerShow all 5 answers
Response from I8983PBjohnc | Reviewed this property |
It's free. But the open air section closes at 7pm ( when sun has set )
1
Vote
davmar70
13 April 2015|
AnswerShow all 3 answers
Response from lewiskay0703 | Reviewed this property |
This really is a superb hotel the facilities are beautiful , the staff are very accommodating ,and the food is lovely you will not be disappointed... enjoy Suzhou don't forget if you visit tiger hill make sure you have very... More
0
Votes
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12
Room Tips
"Ask for a lake view room"
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"Ask for a room with lake view"
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"Choose room overseeing water and nightly water/light show :-)."
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"Lake view rooms provide amazing views!"
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