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    Four Points by Sheraton Suzhou

    No.8 Moon Bay Road, Dushu Lake, Industrial Park, Suzhou 215123, China
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    Best prices for your stay
    30/7/2017 31/7/2017
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$ 100/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 104
    US$ 90
    SAVE US$ 14
    US$ 91
    US$ 91
    Traveller (123)
    Dining (59)
    Room & Suite (34)
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    Overview
    • Excellent48%
    • Very good35%
    • Average13%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Pan Pacific Suzhou
    996 reviews
    #8 of 1,438 hotels in Suzhou
     
    Shangri-La Hotel Suzhou
    808 reviews
    #3 of 1,438 hotels in Suzhou
     
    Renaissance Suzhou Hotel
    695 reviews
    #1 of 1,438 hotels in Suzhou
     
    Hotel Soul Suzhou
    384 reviews
    #10 of 1,438 hotels in Suzhou
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (206)
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    1 - 5 of 86 reviews

    Reviewed 3 days ago via mobile

    Convenient if you're visiting companies at the Suzhou Industrial Park, otherwise it is quite a distance from the town centre and tourist attractions. At night, the area is dead. This hotel is exactly what you can expect from a Four Points in a Tier 2...More

    Thank Lam N
    Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 2 days ago

    Dear Guest , We appreciate you taking time to share with us your stay experience, I would like to sincerely apologize for your recent stay in our hotel was below your expectations. The line 2 railway has been opened, it only takes around 30 minutes...More

    Reviewed 17 April 2017 via mobile

    Cannot turn on air conditioning. Room is at 27 degrees C at night. Impossible to sleep comfortably. By any reasonable measure, this is unsatisfactory for a global brand. Staff embarrassed but tell me they are not owners and cannot remedy except with very noisy roll...More

    Thank jfbould
    Response from Bunny S, Online Executive at Four Points by Sheraton SuzhouResponded 18 April 2017

    Dear Guest, Thank you for taking time to sharing your stay experience. I would like to sincerely apologize for the room temperature problems, which caused the unpleasantness you’ve been experienced in the hotel. We already contacted the related department, the immediate actions have already been...More

    Reviewed 14 March 2017

    The hotel's staff are friendly, professional and multi-lingual. My room was spacious and quite with lovely view over the Dushu Lake. The food was delicious, a combination of Chinese and Western cuisine. Even though the hotel is of some distance to the Suzhou City Centre,...More

    Thank Sue061114
    Response from Bunny S, Online Executive at Four Points by Sheraton SuzhouResponded 16 March 2017

    Dear Guest Very appreciate you for taking time to share with us your stay experience while at our hotel. I’m glad the facilities and service met your expectation. We look forward to welcoming you back to our hotel. Amy Xue General Manager

    Reviewed 17 January 2017 via mobile

    The room was very cold and the engineering department could not do anything about it. Very uncomfortable. In general, this is a nondescript provincial hotel with the usual half hearted attempt to make a sort of western breakfast. Incredible that it can't be done better...More

    Thank Advizor1000
    Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 19 January 2017

    Dear Guest, Thank you for taking time to sharing your stay experience. I would like to sincerely apologize for the room temperature problems, which cause the unpleasantness you’ve been experienced in the hotel. I have shared your valued feedback with the appropriate hotel team to...More

    Reviewed 1 January 2017

    If you are in the area and enjoy some peace and quiet, I would recommend this hotel. The location is nothing to shout about - it is quiet, the shops that are doing business (within walking distance) are the usual eateries, convenience stores and coffee...More

    Thank pedigreebull
    Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 3 January 2017

    Dear Guest: We appreciate you for taking time to share with us your stay experience while at our hotel. I’m glad the facilities and service met your expectation. We strongly recommend you to try breakfast in the Eatery restaurant which provides variuous cuisine for guests...More

    Pan Pacific Suzhou
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    Shangri-La Hotel Suzhou
    808 reviews
    #3 of 1,438 hotels in Suzhou
     
    Renaissance Suzhou Hotel
    695 reviews
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    Hotel Soul Suzhou
    384 reviews
    #10 of 1,438 hotels in Suzhou
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 85 - US$ 150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Suzhou
    • #16 Luxury Hotel in Suzhou
    • #16 Business Hotel in Suzhou
    • #17 Best Value Hotel in Suzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 283
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Booking.com, Priceline, Orbitz, Agoda, Expedia, Starwood APAC, TripOnline SA, Travelocity, Cheap Tickets, Cancelon, Hotwire and HotelQuickly so you can book your Four Points by Sheraton Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    Add Photo Photos
    Traveller (123)
    Dining (59)
    Room & Suite (34)
    Hotel & Grounds (91)
    Bathroom (10)
    Business Centre & Event Rooms (6)
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    Nearby Attractions
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    6.22 km away
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    Ask a question
    Questions & Answers
    elizewyatt
    10 April 2016|
    Answer Show all 3 answers
    Response from Bunny S | Property representative |
    Dear guest : Thank you for conntact with us, we are so glad to see your email, according to your request, we have Grand Deluxe room and Comfort Suite which including breakfast, club floor and happy hour,the rate for Grand... More
    1
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    Room Tips
    "quite floors, higher floors have nice views over the lake."
    Read review
    "Choose a lake view room."
    Read review
    "Lake side view is recommended."
    Read review
    "lucky dip you possibly will not get what you ask for"
    Read review
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