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28/1/2018 29/1/2018
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    Pan Pacific Suzhou

    No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
    011 86 512 6510 3388
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    28/1/2018 29/1/2018
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    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of US$ 106/night.

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    US$ 90
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    Traveller (659)
    Room & Suite (116)
    Dining (38)
    Overview
    • Excellent48%
    • Very good40%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “free access” (17 reviews)
    “hotel guests” (17 reviews)
    “rabbit warren” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Pan Pacific Suzhou
    Offers & Announcements: Free Room Upgrade
    Hotel deals
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (1,079)
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    1 - 5 of 365 reviews

    Reviewed 1 week ago via mobile

    Hotel staff and service was world class. Helped out immensely after I had lost my wallet and had issues paying. We’re very thoughtful. Facilities were superb and food was unreal. Special mention to Sybil who Made a huge effort to make my stay enjoyable. Five...More

    Review collected in partnership with 单个酒店
    Thank Owen K
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 1 week ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Hotel's Favourite
    Reviewed 2 May 2017

    I recommend this hotel due to the following reasons: 1) High level of professional service: All staff that I met are well trained, courteous and professional. This is consistent from front desk, conceirge to room service. 2) Beautiful Panmen garden attached to the hotel and...More

    4  Thank CHIONG
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 May 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Reviewed 2 weeks ago via mobile

    Very impressive hotel with a monumental entrance. It was previously a Sheraton hotel and I have to say that the hotel would need a refreshment. If you expect new luxury standards, this hotel will not suit your expectations. Facilities are quite old including the room...More

    Thank Julien C
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 2 weeks ago

    Warm greetings from Pan Pacific Suzhou. First and foremost, thank you for staying at Pan Pacific Suzhou and for taking the time to writer the review. We sincerely apologize for any of the inconveniences caused. We would like to assure you that I have discussed...More

    Reviewed 4 weeks ago

    I recently stayed in this hotel in November 2017 for six nights. The hotel is located not really at the city centre, but it is convenient to go places. I must say that it is really not easy to find taxi at this hotel. Nevertheless,...More

    1  Thank tuasiao
    Response from PPSuzhou, 经理 at Pan Pacific SuzhouResponded 4 weeks ago

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pan Pacific Suzhou

    Reviewed 4 weeks ago

    Out side the hotel is a bus stop, many option to travel to most places in Suzhou 10min walk tube station, from Namman you can connect to all main railway station fast and low cost Great Hotel with easy to use transportMore

    Review collected in partnership with Pan Pacific Hotels Group
    Thank 45mrs
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 4 weeks ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$ 86 - US$ 133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Suzhou
    • #6 Romantic Hotel in Suzhou
    • #8 Business Hotel in Suzhou
    • #11 Luxury Hotel in Suzhou
    • #12 Best Value Hotel in Suzhou
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 480
    • Reservation Options
    • TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Hotels.com, Expedia, Agoda, Hotwire, Orbitz, Travelocity, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Pan Pacific Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    • Also Known As
    • Pan Pacific Suzhou Hotel Suzhou ,
    • Sheraton Suzhou Hotel
    Add Photo Photos
    Traveller (659)
    Room & Suite (116)
    Dining (38)
    Pool & Beach (18)
    Hotel & Grounds (464)
    Bathroom (37)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 1,493 hotels in Suzhou
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    Nearby Restaurants
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    The Bookworm
    69 reviews
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    Nearby Attractions
    Panmen Gate
    160 reviews
    .17 km away
    Cloud Rock Leaning Pagoda (Yunyan Ta)
    165 reviews
    .23 km away
    Canglang Pavilion (Blue Wave Pavilion)
    87 reviews
    .95 km away
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    47 reviews
    .88 km away
    Ask a question
    Questions & Answers
    priscilla878
    2 September 2016|
    AnswerShow all 6 answers
    Response from PanPacificSZV | Property representative |
    The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
    1
    Vote
    Jim H
    5 May 2016|
    AnswerShow all 4 answers
    Response from Harry P | Reviewed this property |
    I don't know. I don't use it. I leave all that behind when I'm travelling. I travel to enjoy that experience.
    0
    Votes
    RoninThailand
    26 October 2015|
    AnswerShow all 5 answers
    Response from PanPacificSZV | Property representative |
    Sorry for the delayed response. This for the benefit of all others who enjoy a session in the steam room after my work out - both the men's and ladies' changing rooms have their own sauna and steam rooms. Enjoy!
    0
    Votes
    Room Tips
    "Pacific Club floor is quite, with self-serving cocktail bar and afternoon tea."
    Read review
    "Ask for modern renovated room and garden view or pool view at check in. Be prepared to pay extra for this..."
    Read review
    "Pool view rooms are the best"
    Read review
    "Take a suite in Club room area, its affordable and really nice including a "Mini Garden""
    Read review
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