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InterContinental Suzhou

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#5 of 1,418 Hotels in Suzhou
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InterContinental Suzhou
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497 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Suzhou
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Showing 279: English reviews
Subang Jaya, Malaysia
Reviewed 17 March 2014

Mostly for business travelers. Hardly see families staying in this hotel. As such, there could be a little chaotic at the hotel lobby in every morning where you can see most hotel guests waiting for taxi, hotel limo but the limo guys from the hotel coordinated it very well. A very nice and luxury hotel, where you can have a...

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Helpful?
2Thank Victor K
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service have made your visit enjoyable. For the free upgrade you mentioned, we welcome you to join the Ambassador program of InterContinental Brand, so that you can enjoy free upgrade to...

Mumbai
Reviewed 17 February 2014

Got a chance to choose this hotel during my recent business trip to Suzhou China, not disappointed, very well appointed rooms, very spacious and tastefully done with separate doors for shower and flush, with a huge tub and a large wash basin area.

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Helpful?
Thank suresha293
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank...

London, United Kingdom
Reviewed 12 February 2014

Great modern hotel in Suzhou. Stay there on occasion for business. I was upgraded to a suite which was phenomenal. Big rooms, very big bathroom with separate tub that overlooked the lake, large walk-in closet. The service at the hotel is very good, breakfast if excellent. it can be a little caotic in the lobby in the morning but other...

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Helpful?
1Thank Eric B
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank...

Michigan
Reviewed 17 January 2014

First time in this hotel as I have typically stayed at Crowne Plaza on the other side of Jinji Lake. Was upgraded to executive suite given my Platinum status. Room was spacious and comfortable, Light and window controls easily located, plenty of outlets that are adaptable to western plugs. Had access to club level as well. Evening was a fair...

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Helpful?
Thank BeachLeech
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank...

Shanghai, China
Reviewed 7 January 2014

Spent New Years Eve here and enjoyed our stay very much. A modern hotel, superbly decorated and furnished. Loved the huge public areas. Staff were friendly and helpful. Room faced the lake, a perfect place to enjoy New Year's fireworks.Beautiful bathroom with circular bath overlooking the lake. High end tech fixtures, TV in mirror, remote controlled curtains and a very...

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1Thank flemingmuir
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank...

Hong Kong, China
Reviewed 31 December 2013

Stayed on business here again. Very good Club Lounge and worth getting upgraded to it. Nice sections of snacks and wines. Staff keep changing they seem to have a staffing problem in retention. Some of regular check in staff a bit rude at times but I always use the Lounge check in.

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Helpful?
1Thank Dkkeeling
icsuzhou, Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Warm greetings! Thank you for taking time to let us know your recent stay experience at InterContinental Suzhou. Thanks for your feedback and your comments are really important to us. I would like to take this opportunity to express my sincere apology for the inconvenience encountered you by the staff attitude upon check in. I have shared...

Carlisle, Massachusetts
Reviewed 19 December 2013 via mobile

This is a first class hotel nearby the lake, an interesting and picturesque location. Rooms are large, well-designed, and comfortable. Shut-out blinds were effective in blackening out the room at night and climate control was not problematic. The breakfast buffet, not included in my room rate, was a bit on the expensive side, but was of enormous breadth and high...

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Helpful?
Thank John B
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank...

Melbourne, Australia
Reviewed 15 December 2013

Excellent hotel in Suzhou Industrial Park (SIP), close to Jinji lake and the SIP Exhibition centre and Concert hall and the Times square shopping area. Excellent service, good meals especially breakfast, very comfortable rooms and a nice spa. Very quiet bar in the lobby and noisy bar with loud music and dancing bar staff also on the ground floor. Staff...

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Helpful?
Thank ChrisB1949
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank...

Vernon, New Jersey
Reviewed 9 December 2013

Very friendly, welcoming stay here in Suzhou. The hotel staff is very kind, caring, and helpful and their English is great. Accommodations are cozy, bed is amazing. Breakfast buffet has 5+ styles of cuisine. Highly recommended.

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Thank MyOwnBobblehead
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank...

Riihimäki
Reviewed 26 November 2013

A very good 5 start hotel next to a shopping center. A lot of western food available at the shopping center. Hotel and shopping center both have english speaking staff, I was able to even order a sandwich without any problmes at the Subway that is located close to the hotel. Really good experience with very nice rooms and good...

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Helpful?
Thank Marksur
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Suzhou is the most prestigious luxury hotel in the historic garden city of Suzhou. This stunning new property occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities. ... more   less 

Additional Information about InterContinental Suzhou

Address: No.288 Wangdun Road, Suzhou 215028, China
Region: China > Jiangsu > Suzhou
Price Range: ₹ 9,267 - ₹ 14,056 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Suzhou 5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Intercontinental Suzhou Hotel Suzhou
Hotel Style:
#5 Luxury Hotel in Suzhou
#5 Romantic Hotel in Suzhou
#5 Business Hotel in Suzhou
#31 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Suzhou staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Suzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better - but be sure to get a lake view.”
  • Overlooking the Times Square district.
LarryO234, 21 Apr 2017 | Read review
“Ask for lake view”
davidaH2902GD, 13 Mar 2017 | Read review
“corner suites offer great 180 degree views”
Nomadralph, 13 Mar 2017 | Read review
“Book a room with the circular bath and lake views”
GraemeShanghai, 19 Feb 2017 | Read review
“Always choose corner rooms, not next to the elevator, non-smoking. One set of rooms face the jinji lake, other faces the malls etc.”
willowbrooksam, 7 Jan 2017 | Read review
5 of 5