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InterContinental Suzhou

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#4 of 1,389 Hotels in Suzhou
Certificate of Excellence
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InterContinental Suzhou
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473 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Suzhou
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Showing 263: English reviews
Brescia, Italy
Reviewed 26 August 2014

I have been in this amazing hotel twice in 2014, for my working travel. Really comfortable rooms, the best is the side with the view of the lake, but also the opposite side is not so bad ;) Always clean and warm. Wonderful breakfast, the best ever tried! There are also a great Italian restaurant and a chinese restaurant. Again,...

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Helpful?
Thank Valentina F
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. And we are really grateful to receive your compliments for our rooms, restaurants and gym also the swimming pool. We strive to achieve excellence at every...

Mijas
Reviewed 25 August 2014

Great view from the room which was well appointed with luxury round bath. We spent three very enjoyable nights here. First class facilities in the hotel. Located in Suzhou Industrial Park-but don't let that deter you. Pleasant lakeside walk just by the hotel, leading to amusement park and Ferris wheel. Shops, cafes, restaurants and banks within 5 minutes walk. Taxi...

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1Thank MijasEsteban
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. And we are really grateful to receive your compliments about our hotel. We have shared your feedback with the hotel team, and feedback such as yours...

Shanghai, China
Reviewed 25 August 2014

Attracted by the top rating on TA we stayed at the Intercontinental Suzhou for one night. We booked a Premier Suite Lake View and came with great expectations. Having stayed at Intercontinental Hotels in Asia before, we thought it's a safe bet. Well, the disappointment started when we arrived and found a coach load of tourists rushing into the lobby,...

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1Thank CYTT
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We’re really sorry about the unpleasant experience you mentioned and have already shared it with our management team. Please accept our most sincere apologies for the inconvenience and discomfort which you have experienced. Our management team had already taken actions to...

Worcester, Massachusetts
Reviewed 22 August 2014

Here on business for w week. Staff was excellent and housekeeping was spot on. First dining experience was not so good, but it was the exception and not the norm. View from our room was amazing over Jinji Lake. Never had such an elegant bathroom. Felt spoiled while were were there.

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Helpful?
Thank BeenthereWorcester
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We appreciate that you liked our room facilities and views. About the dining experience you mentioned, would you mind to tell us more details as we...

Reviewed 19 August 2014 via mobile

I stayed there for a three days two nights over a weekend. The hotel is really great and luxurious. It is well priced and offers great deals. The services are great. Front office is fast, efficient, reliable and always helpful. The lounge is magnificent and serves great coffee. In room service is very fast and served to me and my...

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Helpful?
Thank jfjlawai
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward....

Shanghai, China
Reviewed 27 July 2014

Having been stayed here for 25+- times since last year, helped me to get my Royal ambassador status earlier this year :) My first choice when travelling in suzhou, biz or leisure. Found Misa moved from Lounge to Front desk, but kind and helpful as before. Lake view is even more exceptional this time of the year when air quality...

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1Thank Matt_Ma_YF
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou and we also thank you for your constant support as a regular guest. We are very glad to know that our staff and service made your visit enjoyable. We have shared your appreciation with our management team and also forwarded to...

Reviewed 21 July 2014

I traveled to Suzhou on business. This hotel is very well located, the restaurants are good, the rooms are clean. My room faced the lake, which is really nice, it was very spacious, with place to work and to relax. All the team working at the hotel are friendly and nice.

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Thank Daniel B
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable and we are really appreciate your compliment. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did...

Shanghai, China
Reviewed 20 July 2014

A weekend getaway from the busy Shanghai brought me here. Located next to the Jinji Lake, the hotel is a great place to relax. Service: A great experience from check-in to being there, and the whole check-out experience. Location: If you are trying to go for tours in the Suzhou city, this place a bit off-track. The location is closer...

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Helpful?
Thank eywchan
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable especailly the check in and check out experience you mentioned. InterContinental Suzhou occupies a perfect location which has easy access to shopping malls, restaurants, metro station...

Reviewed 18 July 2014

I'm on my 2nd long trip staying here and this is by far the best place I've stayed yet in mainland China outside of Shanghai. It's very comfortable and the scenery is spectacular, being right on Jinji Lake. On both of my visits, my room has faced the lake and it's beautiful. The rooms are large, clean, and modern, and...

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Thank Glenn956
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We have shared your comments with our management team and we really appreciate your comments regarding the hotel rooms and restaurants. We strive to achieve excellence...

Singapore
Reviewed 15 July 2014 via mobile

I stayed here for 2 nights. I got an upgrade as there were no normal non smoking rooms available. Room was lake facing and very spacious. It had a very nice circular bath tub with nice salts. Only downside in the room was TV remote that was old and non-availability of English movies. Restaurants were nice and I enjoyed the...

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Helpful?
Thank RV70
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service made your visit enjoyable. We have shared your comment about the TV remote with our management team and not sure which kind of English movies you were searching for, as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Suzhou is the most prestigious luxury hotel in the historic garden city of Suzhou. This stunning new property occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities. ... more   less 

Additional Information about InterContinental Suzhou

Address: No.288 Wangdun Road, Suzhou 215028, China
Region: China > Jiangsu > Suzhou
Price Range: ₹ 11,395 - ₹ 17,953 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Suzhou 5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Intercontinental Suzhou Hotel Suzhou
Hotel Style:
#4 Luxury Hotel in Suzhou
#5 Business Hotel in Suzhou
#5 Romantic Hotel in Suzhou
#36 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Suzhou staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Suzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always choose corner rooms, not next to the elevator, non-smoking. One set of rooms face the jinji lake, other faces the malls etc.”
 of 5 bubbles willowbrooksam, 7 Jan 2017 | Read review
“Ask for room with park view (if no haze)”
  • Double Bedroom
  • Bedroom
  • Double Bedroom
  • View from Room (with Haze)
  • View from room (with Haze)
 of 5 bubbles intanw981, 17 Dec 2016 | Read review
“Room 702 has an awesome view of Times Square”
 of 5 bubbles 196rudyh, 20 Oct 2016 | Read review
“Best location and service.”
 of 5 bubbles Godlover, 11 Oct 2016 | Read review
“Take a room on the front of the hotel on a high floor to get a view of the lake”
 of 5 bubbles 198KevinL, 5 Oct 2016 | Read review
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